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Review Highlights
Sunday skating

My god, it’s been about 20years since I was last on the ice. Good fun though. Descent enough rink... read more

Reviewed 2 September 2018
201jayt
,
Letchworth, United Kingdom
via mobile
Fun afternoon

The price was £8 each including skate hire which seems reasonable to me. The kids had fun and we... read more

Reviewed 12 August 2018
jane s
,
Norwich, United Kingdom
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Traveller Overview
  • Excellent45%
  • Very good25%
  • Average14%
  • Poor1%
  • Terrible15%
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Contact
Jarman Park, Hemel Hempstead, England
Website
+44 845 872 5799
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Reviews (70)
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All reviews great fun staff were polite and helpful wow factor two hours skates boating teaching lockers birthday
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1 - 10 of 69 reviews
Reviewed 1 week ago via mobile

The quality of the skates is so bad that after 20 minutes your feet are yelling because of pain. They are very worn, including the blades. Left after 30 minutes spent there. Been 6 months ago, the quality seems not to get any better.

Thank Silviu B
Reviewed 12 October 2018 via mobile

I love skating since visiting Planet Ice. I went with my friend and she tried to teach me how to skate but she wasn’t a very good teacher. One of the staff members came over and helped me. Ever since I can skate quite well...More

1  Thank leahw122018
Reviewed 11 October 2018 via mobile

My 7 year old son and I came to skate on a Sunday morning to test out the new skates I bought him for his birthday. My son has skated a few times but is still very much learning and clings to the sides. A...More

Thank l0uisej0hnst0n
Reviewed 3 October 2018 via mobile

Went to the skating disco on Friday night with two 6 year olds who required the 2 blade skates and a penguin. Paid £44 to get in to then be told by the ice Marshalls penguins aren’t allowed on a Friday night and there were...More

Thank 1loisj
Reviewed 2 September 2018 via mobile

My god, it’s been about 20years since I was last on the ice. Good fun though. Descent enough rink not massive but big enough if you want to learn to skate. Refreshments are there seating area, not as cold as I remember. Worked out about...More

1  Thank 201jayt
Reviewed 12 August 2018

The price was £8 each including skate hire which seems reasonable to me. The kids had fun and we were there for 4 hours.

Thank jane s
Reviewed 27 July 2018 via mobile

Great fun ! Thanks to Toby who got us from clinging to the side to fairly confidently skating around the middle Great teacher Thanks also to Ellie a helpful staff member We will definitely be back Vikki Sarah and Shea

Thank Vikki S
Reviewed 15 July 2018 via mobile

Today my daughters celebrate her 7th birthday with 2 of her friends . In total 60 children and adults attended . The manager Jo was outstanding . All the staff were friendly and helpful .They catered for all our needs . All the children loved...More

1  Thank may103
Reviewed 7 June 2018 via mobile

I took my 6 year old niece and 6 year old son, For 2 children to go on the ice and have skate hire It was £33!! The kids needed a penguin to skate with for support which they charge £5 each for, an absolute...More

Thank reviewhols
Planet_Ice, General Manager at Planet Ice - Ice Rink, responded to this reviewResponded 27 June 2018

Thank you for taking the time to review us after your email to us. I post my response below and welcome you back to the facilities at a better suited time :) I am happy to read that you enjoyed your visit although disappointed that...More

Reviewed 21 May 2018 via mobile

My friend and I booked Planet Ice at Hemel for a private hire for our daughters joint 8th birthday party. There were lots of ages of children from 2.5 to 10yr olds. Right from the beginning we were told conflicting information from different members of...More

Thank SkeetzPenguin
Planet_Ice, General Manager at Planet Ice - Ice Rink, responded to this reviewResponded 27 June 2018

Thank you for taking the time to rate us on trip advisor. I am extremely disappointed to read of your comments. Planet Ice pride itself on offering great customer service and tailoring the private hires to suit the individuals needs, the manager on duty is...More

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Questions & Answers
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Matthew B
4 November 2016|
AnswerShow all 2 answers
Response from Anne T | Reviewed this property |
Completely agree. Layer up, gloves and no jeans. Enjoy.
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