We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Review Highlights
Mission Impossible 6

We had a great night, love the fanta freeze, seats are comfortable though there was some rubbish... read more

Reviewed 1 week ago
Louise H
via mobile
Need more staff

The cinema is fine and exactly what you would expect. However they need more staff. Every time we... read more

Reviewed 2 weeks ago
Joann K
,
Braintree, United Kingdom
via mobile
Read all 174 reviews
2
All photos (2)
Full view
Traveller Overview
  • Excellent27%
  • Very good43%
  • Average15%
  • Poor8%
  • Terrible7%
Travellers talk about
About
Local Weather
Powered by Weather Underground
20°
10°
Aug
17°
Sep
12°
Oct
Contact
Freeport Leisure | Charter Way, Braintree, England
Website
+44 871 200 2000
Reviews (174)
Filter reviews
173 results
Traveller rating
46
73
27
14
13
Traveller type
Time of year
LanguageEnglish
46
73
27
14
13
Show reviews that mention
All reviewsgreat cinemaunlimited cardcomfortable seatingclean cinemaplenty of free parkingsmaller onesquick servicescreens showingpicture qualityticket collectionstaff were politeonly drawbackpre bookgreat visitcustomer servicesnacks and drinkssaturday night
FilterEnglish
Updating list...
1 - 10 of 173 reviews
Reviewed 1 week ago via mobile

We had a great night, love the fanta freeze, seats are comfortable though there was some rubbish around the seats. Toilets pretty clean and service slow but pleasant.

Thank Louise H
Reviewed 2 weeks ago via mobile

The cinema is fine and exactly what you would expect. However they need more staff. Every time we go the queue for drinks and snacks is ridiculous. They never have more than one or two people serving and it's not enough. They also need people...More

1  Thank Joann K
Reviewed 19 June 2018 via mobile

Small cinema , iv never been to a film when the seats have been all filled , friendly staff , the usual horrendously overpriced drinks and food

Thank Ben C
Reviewed 9 June 2018 via mobile

Bought tickets online ...only to find out that had to queue up to collect 3D glasses along with all the food/drink customers ...had I known this would have turned up earlier . Not necessary- should have just been at the entrance when we scanned our...More

Thank Dan E
Reviewed 1 May 2018

generally has good range of movies and when big blockbusters are on lots of time-slots; often has other performances from ballet/opera/theatre also tickets at list price I feel are pricey generally as are all the food and drink but you can always take your own....More

Thank Phil R
Reviewed 12 April 2018 via mobile

Friendly and hardworking staff and efficient booking system selecting your seats in advance. Clean facilities throughout. We are always impressed with the range of treats available and the quality of the food in our experience is high. Love the on site Starbucks too where the...More

Thank Carly G
Reviewed 3 March 2018

As cinemas go it’s not a bad experience but could be better with a little more effort. We always pre book however on each and every visit the ticket collection machines have had an issue and never have we seen all three in working order....More

Thank MrKB595
Reviewed 18 February 2018 via mobile

Saw this surreal movie in Freeport and I must say the experience was very good. Comfortable seats and a Starbucks in the front lobby! Buying tickets is easy and you choose your seat preferences. Go see a movie 🍿

Thank Graham S
Reviewed 16 February 2018

Went to watch Black Panther yesterday at Cineworld Braintree, overall experience was ok however. A few things need to be improved at this site you do have to queue a lot to get your tickets at eithe the pop corn stand or pick & mix,...More

Thank Stewart S
Reviewed 4 January 2018

This is the slightly cheaper of the cinemas & now you get to reserve your seat too & if you book before you go you get it cheaper too as long as you just pay £5 to join.

Thank Denise F
View more reviews
Questions & Answers
Ask a question
J R
10 August 2018|
Answer
Response from Graham S | Reviewed this property |
Its a Dolby sound cinema
0
Votes