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Review Highlights
Nice relaxing day

Went for a day spa with my friend. Nice ralaxing day swimming, steam, sauna, jacuzzi. Ordered a... read more

Reviewed 30 April 2018
Pat R
Relaxing birthday spa

Lovely relaxing clean facilities Amazing pool and jacuzzi Able to sit outdoors to enjoy afternoon... read more

Reviewed 2 weeks ago
lidarw
,
Cambridge, United Kingdom
via mobile
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  • Excellent65%
  • Very good19%
  • Average4%
  • Poor4%
  • Terrible8%
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Contact
Cavendish CO10 8BW, England
Website
+44 1787 279009
Reviews (67)
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All reviewsmud chambersteam room and saunarelaxation roomhot stoneafternoon teabody massagemy mumstaff were friendlymud serailtreatmentpoolbeamslengthschaise
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1 - 10 of 67 reviews
Reviewed 2 weeks ago via mobile

Lovely relaxing clean facilities Amazing pool and jacuzzi Able to sit outdoors to enjoy afternoon tea. Good range of treatments Not overcrowded Thankyou for a really lovely time!

Thank lidarw
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 2 weeks ago

Good Afternoon- Thank you for the kind words & for taking the time to review us. We hope you had a most enjoyable Birthday & thank you for choosing The Gainsborough for your celebrations. Warmest wishes- Amanda Preston Spa Manager

Reviewed 3 weeks ago

My daughter has visited the Spa before and suggested we went together as a joint birthday treat. We had a great day, relaxing in the jacuzzi, relaxing beside the jacuzzi, relaxing outside, relaxing lunch and relaxing in the the Relaxation room before our treatments. I...More

Thank blueyrowland
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 3 weeks ago

Good Afternoon- Thank you for taking the time to review us. I am so pleased that you enjoyed your day with your daughter. We hope to see you again very soon, Best wishes- Amanda

Reviewed 4 weeks ago via mobile

Me and 3 friends visited The Gainsborough for a relaxing treat and we were not disappointed. The staff are extremely polite and helpful and the complex is lovely and clean. We had 90 mins treatments each which were great. We also had lunch which was...More

Thank nats1389
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 4 weeks ago

Good Afternoon, Thank you for your kind words, I am so pleased you enjoyed your visit with us. Please do look out for our Spa offers which are updated on our website every month. Best wishes- Amanda

Reviewed 2 June 2018 via mobile

Visited on Friday 1st June with my husband for an afternoon tea I had been given as a Birthday gift. The afternoon tea was delicious and the service first class. Especially from our waitress Nongnuch who made us feel really special. She was attentive but...More

Thank Beckers85
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 4 June 2018

Good Afternoon- I hope your enjoyed the rest of your birthday! I’m so happy you enjoyed your Afternoon Tea Spa Experience with us. It was a pleasure to meet you both & I hope you come & visit us again soon. Best wishes- Amanda

Reviewed 29 May 2018 via mobile

My daughters surprised me with a half day spa for my 50 th birthday. We had afternoon tea a dip in the pool. The mud chamber and a back massage. Had a fantastic time. Will definitely be back.

Thank Lisa B
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 29 May 2018

Hi Lisa- Happy Belated Birthday to you! Thank you for the review & I am very happy to see you enjoyed your Spa day with us. We shall look forward to meeting you again- Best wishes Amanda

Reviewed 13 May 2018 via mobile

Me and my friend have been here twice this year, both visits have been nothing less than excellent. The staff are so lovely and welcoming, they make us feel relaxed and at ease the moment we walk in. All staff that I have come across...More

Thank Tigermoth29
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 13 May 2018

Good Afternoon, Thank you for our wonderful review! We always strive to look after our loyal customers & are delighted when we see familiar faces return. We really appreciate the feedback so thank you once again- Amanda

Reviewed 30 April 2018

Went for a day spa with my friend. Nice ralaxing day swimming, steam, sauna, jacuzzi. Ordered a lunch which is limited but fine as they buy it in eg salads or rolls/sandwiches. Didnt find most of the staff very friendly, no one smiled much. Fine...More

Thank Pat R
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 1 May 2018

Hi Pat, Thank you for leaving a review. I am pleased you enjoyed your Spa day with us. Apologies if you felt that our staff were not very welcoming. This is a real shame as we do get a lot of feedback saying how friendly/...More

Reviewed 5 March 2018

We visit this spa every couple of months and with the exception of one visit two years ago we always have a positive experience. The real charm about the spa is the fact it is small and not overly crowded, it does not have the...More

1  Thank Kevin H
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 6 March 2018

Hi kevin- Thank you for the review, it’s always a pleasure to see returning customers come back to the Spa. We like to take pride in our Staff & nothing is too much trouble for our guests. We shall look forward to your return visit....More

Reviewed 25 January 2018 via mobile

If your looking for a place to relax and be pampered then this place is for you. It was very peaceful and the treatments were excellent as were the facilities

Thank Kelly C
Reviewed 6 January 2018 via mobile

During our afternoon tea and spa we luxuriated in the Jacuzzi overlooking the spa grounds; steamed and sauna'd to our hearts content; relaxed in a dark room on sofa beds; had a mud treatment; and freshly baked afternoon tea. We were well looked after by...More

Thank Steve J
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 7 January 2018

Hi Steve, Thank you for taking the time to review us on TripAdvisor. I shall pass on the thanks to Amy- she will be delighted! Glad to read that you managed to relax & enjoy all our facilities fully. Best swishes- Amanda

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Questions & Answers
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Amanda H
26 April 2018|
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Response from mandycopp | Property representative |
1.2 meters deep
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tiaryn96
18 September 2016|
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Response from mandycopp | Property representative |
Hi tiaryn96 Our gym is smaller than other gyms, however it is packed out with all the latest equipment & machines. We have recently had a refurbishment of all our machines & the gym has had a complete new look. Our staff... More
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Traceyface
20 February 2015|
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Response from mandycopp | Property representative |
Hi Tracey I'm very sorry to hear that you have had difficulty booking your Spa Day. We are open tonight until 10pm please phone us on 01787 279009 & Laura or Ethan will be happy to help you. Kind Regards- Amanda Coppock... More
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