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The Gainsborough Health Club & Spa

Open Now: 7:00 am - 9:00 pm
Open today: 7:00 am - 9:00 pm
Review Highlights
Small but petsonal

Lovely place in Suffolk for a relaxing spa break. Small but very personal venue, not a great deal... read more

Reviewed 5 September 2018
Dyane E
,
Haverhill, United Kingdom
Nice relaxing day

Went for a day spa with my friend. Nice ralaxing day swimming, steam, sauna, jacuzzi. Ordered a... read more

Reviewed 30 April 2018
Pat R
,
Haverhill, United Kingdom
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Traveller Overview
  • Excellent63%
  • Very good20%
  • Average4%
  • Poor5%
  • Terrible8%
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Hours Today: 7:00 am - 9:00 pm
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Contact
Cavendish CO10 8BW, England
Website
+44 1787 279009
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Reviews (70)
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All reviews mud chamber relaxation room steam room and sauna afternoon tea hot stone massage before christmas staff were friendly lovely place mud serail treatment gainsborough pool lengths pedicure fab suffolk chaise
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1 - 10 of 70 reviews
Reviewed 1 week ago

Friendly and efficient staff who processed my enquiry without delay or quibble. I am a Bath resident.

Date of experience: January 2019
Thank Twiggytraveller
Reviewed 1 week ago

If you are looking for the full Spa relaxation experience, then i would advise you look else where because this place is just play at it. From the moment we stepped into the building we were kept waiting by our host before a rushed and...More

Date of experience: January 2019
Thank Alex G
Reviewed 5 September 2018

Lovely place in Suffolk for a relaxing spa break. Small but very personal venue, not a great deal of food on premises so don't go expecting a restaurant with 2 or 3 courses. Staff are friendly and always helpful. If you get a chance pay...More

Date of experience: March 2018
3  Thank Dyane E
Reviewed 1 August 2018 via mobile

Lovely relaxing clean facilities Amazing pool and jacuzzi Able to sit outdoors to enjoy afternoon tea. Good range of treatments Not overcrowded Thankyou for a really lovely time!

Date of experience: July 2018
Thank lidarw
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 1 August 2018

Good Afternoon- Thank you for the kind words & for taking the time to review us. We hope you had a most enjoyable Birthday & thank you for choosing The Gainsborough for your celebrations. Warmest wishes- Amanda Preston Spa Manager

Reviewed 23 July 2018

My daughter has visited the Spa before and suggested we went together as a joint birthday treat. We had a great day, relaxing in the jacuzzi, relaxing beside the jacuzzi, relaxing outside, relaxing lunch and relaxing in the the Relaxation room before our treatments. I...More

Date of experience: July 2018
Thank Lesley R
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 24 July 2018

Good Afternoon- Thank you for taking the time to review us. I am so pleased that you enjoyed your day with your daughter. We hope to see you again very soon, Best wishes- Amanda

Reviewed 17 July 2018 via mobile

Me and 3 friends visited The Gainsborough for a relaxing treat and we were not disappointed. The staff are extremely polite and helpful and the complex is lovely and clean. We had 90 mins treatments each which were great. We also had lunch which was...More

Date of experience: July 2018
Thank nats1389
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 17 July 2018

Good Afternoon, Thank you for your kind words, I am so pleased you enjoyed your visit with us. Please do look out for our Spa offers which are updated on our website every month. Best wishes- Amanda

Reviewed 2 June 2018 via mobile

Visited on Friday 1st June with my husband for an afternoon tea I had been given as a Birthday gift. The afternoon tea was delicious and the service first class. Especially from our waitress Nongnuch who made us feel really special. She was attentive but...More

Date of experience: June 2018
Thank Beckers85
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 4 June 2018

Good Afternoon- I hope your enjoyed the rest of your birthday! I’m so happy you enjoyed your Afternoon Tea Spa Experience with us. It was a pleasure to meet you both & I hope you come & visit us again soon. Best wishes- Amanda

Reviewed 29 May 2018 via mobile

My daughters surprised me with a half day spa for my 50 th birthday. We had afternoon tea a dip in the pool. The mud chamber and a back massage. Had a fantastic time. Will definitely be back.

Date of experience: May 2018
Thank Lisa B
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 29 May 2018

Hi Lisa- Happy Belated Birthday to you! Thank you for the review & I am very happy to see you enjoyed your Spa day with us. We shall look forward to meeting you again- Best wishes Amanda

Reviewed 13 May 2018 via mobile

Me and my friend have been here twice this year, both visits have been nothing less than excellent. The staff are so lovely and welcoming, they make us feel relaxed and at ease the moment we walk in. All staff that I have come across...More

Date of experience: May 2018
Thank Tigermoth29
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 13 May 2018

Good Afternoon, Thank you for our wonderful review! We always strive to look after our loyal customers & are delighted when we see familiar faces return. We really appreciate the feedback so thank you once again- Amanda

Reviewed 30 April 2018

Went for a day spa with my friend. Nice ralaxing day swimming, steam, sauna, jacuzzi. Ordered a lunch which is limited but fine as they buy it in eg salads or rolls/sandwiches. Didnt find most of the staff very friendly, no one smiled much. Fine...More

Date of experience: April 2018
Thank Pat R
mandycopp, Spa Manager at The Gainsborough Health Club & Spa, responded to this reviewResponded 1 May 2018

Hi Pat, Thank you for leaving a review. I am pleased you enjoyed your Spa day with us. Apologies if you felt that our staff were not very welcoming. This is a real shame as we do get a lot of feedback saying how friendly/...More

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Questions & Answers
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Amanda H
26 April 2018|
Answer
Response from | Property representative |
1.2 meters deep
0
Votes
tiaryn96
18 September 2016|
AnswerShow all 3 answers
Response from | Property representative |
Hi tiaryn96 Our gym is smaller than other gyms, however it is packed out with all the latest equipment & machines. We have recently had a refurbishment of all our machines & the gym has had a complete new look. Our staff... More
0
Votes
Traceyface
20 February 2015|
AnswerShow all 3 answers
Response from | Property representative |
Hi Tracey I'm very sorry to hear that you have had difficulty booking your Spa Day. We are open tonight until 10pm please phone us on 01787 279009 & Laura or Ethan will be happy to help you. Kind Regards- Amanda Coppock... More
1
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