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Address: 21501 Emery Rd, Cleveland, OH 44128-4513
Phone Number:
+1 216-662-8600
Website
Today
00:01 - 23:59
Open now
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Hours:
Sun - Sat 00:01 - 23:59
Description:

ThistleDown Racino brings together the fun of VLT gaming with the...

ThistleDown Racino brings together the fun of VLT gaming with the excitement of live thoroughbred racing. The new ThistleDown features over 1,150 VLT's, seasonal live racing as well as year-round simulcast racing, 6 great dining options for every taste, top notch entertainment in the Slush Bar and through it all, the power of the Total Rewards network. ThistleDown Racino is the premier entertainment destination on the East Side. Stop by today to find out why.

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TripAdvisor Reviewer Highlights

Read all 2,673 reviews
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    Excellent
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    Very good
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    Average
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    Poor
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    Terrible
slots of fun

very nice...great parking garage attached to walk right into the casino....nice slots...good variety of type and cost.....friendly workers.....well lighted....happy place....have... read more

4 of 5 bubblesReviewed 1 week ago
Thomas G
,
Cleveland
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2,673 Reviews from our TripAdvisor Community

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Showing 2,672: English reviews
Cleveland, Ohio
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

I've been to the Racino to enjoy the slot machines. I'm not a big gambler so it's seldom that I visit. I had an opportunity to go to their VIP room for an event. The location and food was amazing. As we were leaving there was a DJ and dancing club style on the main floor. The atmosphere was amazing... More 

Helpful?
Thank roseflowernostend
JACK T, Manager at JACK Thistledown Racino, responded to this review

Hi Rose! Thank you for leaving a positive review. We have plenty of entertainment aside from gambling that all Team JACK members will enjoy. When planning your next trip, please visit our website. There you will find more information about our live entertainment, promotions and live racing. We hope to see you again soon! More 

Cleveland
Level Contributor
9 reviews
5 attraction reviews
4 of 5 bubbles Reviewed 1 week ago

very nice...great parking garage attached to walk right into the casino....nice slots...good variety of type and cost.....friendly workers.....well lighted....happy place....have been lucky there a few times......good food....some strange rules on how you can spend your rewards.....otherwise, nice...parts a little old....half is brand new...

Helpful?
Thank Thomas G
JACK T, Manager at JACK Thistledown Racino, responded to this review

Hi Thomas! Thank you for the positive feedback. We are delighted to hear you enjoyed your time here at the new JACK Thistledown Racino! The second half of our remodel construction is almost done. Our beautiful (complete) new building will be ready to welcome guests just in time for our first JACK anniversary. If you have any questions about ClubJACK,... More 

Cleveland, Ohio
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We had a very enjoyable evening. They have a great selection of machines and a few places to eat. Easy to get to off of freeways and a nice parking garage.

Helpful?
Thank mspj222
JACK T, Manager at JACK Thistledown Racino, responded to this review

Thank you for the positive feedback! We are delighted to hear you had a blast at the new JACK Thistledown Racino! We hope to see you again soon! More 

Level Contributor
29 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago via mobile

We have gone a few times thinking we just came at a bad time but no it just is a bad time! Drink girls are few and far between and incredibly rude! Staff is not very friendly! Machines don't pay out well.

Helpful?
Thank Tee S
JACK T, Manager at JACK Thistledown Racino, responded to this review

Hi Tee. Thank you for providing valuable feedback. We will be implementing a new beverage on demand system that will help receive a beverage while playing the hottest VLTs in town. We wish you better luck and hope to see you again soon. More 

Cleveland
Level Contributor
21 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

A great place to go if you like to dance since there is a variety of music and events all the time. The food is ok - at times cold - large portions though. The new parking garage is a great plus and you don't have to walk outside if you do not want to. It is beautiful though.

Helpful?
Thank Elsie C
Jack Cleveland C, Manager at JACK Thistledown Racino, responded to this review

Hi Elsie! Thank you for providing valuable feedback. We'd like to hear more about your food concerns; specifically which food outlet you visited. Please email us at JTD-SocialMedia@jackentertainment.com so we can discuss. More 

Cleveland, United States
Level Contributor
7 reviews
3 attraction reviews
3 of 5 bubbles Reviewed 4 weeks ago

Free Parking, Yea. Looks like a converted warehouse filled with slot machines. Mostly senior women with really depressing expressions. No Atlantic City glitz - No cars or motorcycles spinning. Staff smiles but no shouts of joy from patrons. I sat outside a 6th floor VIP lounge (for high rollers), I was told by a patron) and observed a half dozen... More 

Helpful?
Thank michaellP9428AC
JACK T, Manager at JACK Thistledown Racino, responded to this review

Hi Michael. We would like to hear more about your experience and what we can do to enhance your visits. Please email us at JTD-SocialMedia@jackentertainment.com so we can connect. More 

1 review
1 of 5 bubbles Reviewed 1 January 2017 via mobile

Went to the diner and i dont know where to begin..Food was lousy and cold ,our waiter Leon yes im naming names cause he was over the top and ridiculous, loud,obnoxious and presumptuous and never got our order right..just a bad all around experience.....and Leon for further buisness take it down a notch and listen to people instead of trying... More 

Helpful?
Thank Terrence G
JACK T, Manager at JACK Thistledown Racino, responded to this review

Thank you for bringing this to our attention, Terrence! We will passing it along to our Food & Beverage team for further review. In the meantime, please feel free to email us at JTD-SocialMedia@jackentertainment.com to discuss this incident further. More 

Cleveland, Ohio
Level Contributor
125 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
1 of 5 bubbles Reviewed 30 December 2016 via mobile

Starve first Lousy meat over cooked then put in container before being dropped onto cold bun On top ,staff are surly ,more than just uninterested or rude Creates bad memory of the casino Maybe owner of. Burger bar had affair with jack why else would it survive?

Helpful?
Thank rsegraves
JACK T, Manager at JACK Thistledown Racino, responded to this review

Thank you for bringing this to our attention. We would like to speak with you further about your concerns. Please email us at JTD-SocialMedia@jackentertainment.com with your ClubJACK number and the best phone number to reach you so we can connect. More 

Broadview Hts
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 26 December 2016

First time we stopped at Nonna Pazza. Strange policy that you cannot use a food voucher for take-out. But was told just to order as dine-in and then transfer to a take-out container. Didn't have to eat there. But staff can't do the transfer for you. Seems a bit strange. Food was mediocre at best. Took forever to cook. Totally... More 

Helpful?
Thank michaelaC1476RM
JACK T, Manager at JACK Thistledown Racino, responded to this review

Hi Michael. Thank you for bringing this to our attention. Our Leadership team would like to discuss your recent experience with you. Please email us at JTD-SocialMedia@jackentertainment.com so we can connect. More 

Bay Village, Ohio
Level Contributor
339 reviews
141 attraction reviews
common_n_attraction_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 23 December 2016

Have only gone to "bet the ponies." Have been there several times and we always have a good time. Sometimes we eat right at the track from the food trucks. The parking has not been a problem, but we do have a handicap situation. Fun is what you make it.

Helpful?
Thank jkilby13
JACK T, Manager at JACK Thistledown Racino, responded to this review

Thank you for providing valuable feedback. We can't wait to welcome you back to the new JACK Thistledown Racino! More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of JACK Thistledown Racino and other visitors
4 questions
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Cleveland
over a year ago
Akron, Ohio
over a year ago
Newburgh Heights
over a year ago

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Typical questions asked:
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