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Lolly the Trolley

1831 Columbus Rd, Cleveland, OH 44113-2411
+1 800-848-0173
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Review Highlights
NASTY CUSTOMER SERVICE

I made reservations for the Christmas Tour and had to cancel a few people - The VERY NASTY lady on... read more

Reviewed 4 weeks ago
scorpio1160
,
Davie, Florida
Foggy Lolly Trolley

We took the Christmas evening tour. The windows in the back half of the Trolley are plastic vinyl... read more

Reviewed 6 December 2017
Gary S
,
Brunswick, Ohio
Read all 342 reviews
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Overview
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Guided tours of downtown Cleveland and surrounding areas by trolley, mini-coaches or vans.
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“hour tour” (97 reviews)
“our tour guide” (31 reviews)
“great tour” (21 reviews)
LOCATION
1831 Columbus Rd, Cleveland, OH 44113-2411
CONTACT
1831 Columbus Rd, Cleveland, OH 44113-2411
+1 800-848-0173
Call
Website
Write a ReviewReviews (342)
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1 - 10 of 339 reviews

Reviewed 4 weeks ago

I made reservations for the Christmas Tour and had to cancel a few people - The VERY NASTY lady on the phone said NO REFUNDS read your contract. Then I asked if lights would still be on if we took the tour after Christmas on...More

1  Thank scorpio1160
Reviewed 6 December 2017

We took the Christmas evening tour. The windows in the back half of the Trolley are plastic vinyl and were very foggy after about 15 minutes into the trip. It’s hard to see out even when they were not fogged up as the plastic is...More

Thank Gary S
Reviewed 13 November 2017 via mobile

We took the 2-hour trolley tour, which was a great intro to Cleveland. We hit alll the top sites across the city, including the museum areas, downtown, etc. Loved getting all the history and seeing the great architecture. The guide couldn't have been nicer! A...More

Thank Lauren T
Reviewed 3 November 2017

We've lived here for nearly 100 years combined and this was far more interesting and informative than we ever dreamed it would be. Try it!!!

Thank Galadad
Reviewed 31 October 2017 via mobile

The best 2 1/2 hours you can spend to really see Cleveland and learn about its history. Roz was terrific as the tour guide. She was a pleasure to listen to and really “ knew her stuff”.

Thank Howbar
Reviewed 29 October 2017

2 1/2 hour tour. Driver knew her way around and knew all the history of the areas. There was a quick washroom break half way. I could never of gotten around and did all this with may driving.

Thank Don C
Reviewed 25 October 2017

The ride was pleasant. The tour guide was very knowledgeable. He was a bit more detailed/verbose than necessary. Although I appreciated the information, I would like to have had time to think periodically and to ask questions.

Thank timbuktu2016
Reviewed 4 October 2017

The directions to get there are confusing. The people on the phone were rude when we called to book the tour and when we called asking for directions because we were lost. Their website gives an address but that actually leads you to the headquarters....More

Thank guticris90
Reviewed 4 October 2017

The driver gave us a comprehensive and fun tour of Cleveland and its high points. We enjoyed this a lot. I would recommend this as a place to start if you are new to the city. It gives you an overview and some history, and...More

Thank NJMusicTeacher
Reviewed 2 October 2017

This is a super-fun and informative trip. PJ the tour guide made the trip incredible... she's so passionate about her Cleveland history. This gets a big thumbs up!

1  Thank GR260
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Ask a question
Questions & Answers
Sue H
17 December 2017|
AnswerShow all 8 answers
Response from kellyjrobinson | Reviewed this property |
Yes it is!
0
Votes
jholop1
11 April 2017|
AnswerShow all 2 answers
Response from jrb437 | Reviewed this property |
I do not know the answer and consequently suggest that you ask the company. I doubt it, given the layout of the vehicle, I would suggest that it is not a suitable excursion for a person with a Walker.
1
Vote
Fissinger-Margaret
7 March 2017|
AnswerShow all 4 answers
Response from Eden_NCSuzyq57 | Reviewed this property |
a little late now, but the train/tour does not have hop on/hop off stops. They do stop for bathroom break. Hope you were able to work it out. The city is lovely.
0
Votes