We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Marengo Luxury Spa

401 Euclid Ave, The Arcade, Cleveland, OH 44114-2233
+1 216-621-4600
Website
Save
Review Highlights
DON'T GO FOR MASSAGES!!!!!

I don't write reviews, but I see that this same masseuse has gotten bad reviews and... read more

Reviewed 5 February 2017
coco1182
,
Pittsburgh, Pennsylvania
Worst massage of my life

I paid for an hour long massage and the masseuse, Kim would not stop talking about herself. This... read more

Reviewed 22 August 2016
Kristin C
via mobile
Read all 10 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent50%
  • Very good10%
  • Average10%
  • Poor10%
  • Terrible20%
4 Feb 2017
“DON'T GO FOR MASSAGES!!!!!”
22 Aug 2016
“Worst massage of my life”
Closed Now
All hours
Hours Today: 10:00 - 19:00
LOCATION
401 Euclid Ave, The Arcade, Cleveland, OH 44114-2233
CONTACT
Website
+1 216-621-4600
Write a Review
Reviews (10)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 10 reviews

Reviewed 5 February 2017

I don't write reviews, but I see that this same masseuse has gotten bad reviews and ownership/management haven't done anything to change it. So, this is in hope that someone who is looking for a massage doesn't go here and waste their money. My husband...More

Thank coco1182
Reviewed 22 August 2016 via mobile

I paid for an hour long massage and the masseuse, Kim would not stop talking about herself. This would not have been awful if she had actually continued the massage. Instead I got a 15-20 minute massage broken up over the course of an hour...More

1  Thank Kristin C
Reviewed 3 April 2016

Probably the worst customer service I have had in a while. Walked in for a surprise manicure and couples massage that my boyfriend had planned earlier in the week (I didn't know what he planned right until we walked up to the spa), and right...More

1  Thank Katelin E
Reviewed 2 July 2015

I have been to this spa for manicure, pedicure, massage, and facial..all were fantastic! Two visits total and I will be back again I'm sure The spa is a little pricier than some others but well worth it. Make sure you join their mailing list...More

2  Thank JDOandJBA
Reviewed 10 December 2014

Many services, competitively priced and located right in the Arcade. Great staff and enjoyed the experience.

3  Thank jcoop99
Reviewed 30 September 2014 via mobile

Great spa very friendly, very quick service no waiting around for appointments took us straight in back to get changed for our couples massage. We have never had a massage before so we were unsure what to expect but the ladies made sure we were...More

2  Thank Shantel F
Reviewed 3 January 2014

We went to the Marengo on the suggestion of someone at the Horseshoe Casino around the corner. We went in on a dreary rainy night for massages and facials. The space itself is gorgeous, located inside the Arcade. We were greeted quickly and changed into...More

4  Thank kittykittygrrl
Reviewed 3 January 2014 via mobile

I was there for a mani, pedi and facial which were all great. Shameka was peppy but not overwhelming and stopped talking at all the right times. My only suggestion is they could provide robes.

1  Thank elizabeth t
Reviewed 5 June 2012

I've been a regular customer at this spa since they opened. The people are so nice. A very relaxing atmosphere. They have complimentary snacks and beverages. They allow you to relax and linger in there spa waiting room as long as you want after your...More

2  Thank Laura_G555
Reviewed 1 April 2012

I travel extensively for work and pleasure. I have had massages facials and nail care at spas all over the world. Marengo has a well trained staff that has been consistent for years. It is beautiful, calming and unpretentious. It has my highest recommendation. It...More

3  Thank likethewind27
Nearby
Nearby Restaurants
The Greenhouse Tavern
637 reviews
.09 km away
The Chocolate Bar
579 reviews
.02 km away
Pizza 216
48 reviews
.02 km away
The Corner Alley
159 reviews
.02 km away
Nearby Attractions
Heinen's Downtown
410 reviews
.36 km away
JACK Cleveland Casino
6,893 reviews
.27 km away
Soldiers' and Sailors' Monument
254 reviews
.23 km away
Cleveland Public Library
161 reviews
.12 km away
Questions & Answers
Get quick answers from Marengo Luxury Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit