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Captain Cook Murray Princess

Mannum, Australia
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About Captain Cook Murray Princess
With all the character and charm of yesteryear, the PS Murray Princess is an authentic paddlewheeler built to cruise the mighty Murray River. The southern hemisphere's largest inland paddlewheeler is propelled by a stern wheel that you can view through the double storey lounge window. It's a real taste of bygone days, with the elegance and convenience you'd expect today.
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errol c wrote a review Sept 2021
Adelaide, Australia107 contributions29 helpful votes
+1
From the moment stepped on board we loved it. Cruised the first night til around 9.30 & didn’t even realised the weather outside was cold, wet & horrible. Inside in the dining room the safety instructions happened then a delightful evening meal. Tables are a set plan for the evening meal & otherwise sit where you want. All meals were awesome & the drinks selection is extensive. A lot of attention is given to entertaining us with onshore excursions, relax with a book in the library lounge, enjoy a coffee in the rear bottom lounge next to the paddles or sit up on the sundeck. A highlight was the excursion to the Ngaut Ngaut aboriginal reserve with indigenous guides & heaps of rock carvings. For excitement a ride in the tender was also awesome. This was an experience we will remember for a very long time, if not forever. All staff & crew were friendly, helpful & courteous. Rooms are compact but also adequate but the beds are a bit too firm. Food was absolutely delicious & plentiful. Would have no hesitation in doing this trip again just for the relaxation & pampering.
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Response from SeaLink_Travel, Manager at Captain Cook Murray Princess
Responded 29 Sept 2021
Hi Errol, we’re so glad to hear you had a wonderful time on board, thank you for taking the time to let us know about your experience on your 4 night cruise. We will certainly pass on your feedback about the beds and we hope to welcome you back aboard again sometime. Thank you for all your kind comments. We’ll make sure these are passed along to our crew. Best regards The Murray Princess Crew
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PaulZac wrote a review July 2021
Adelaide, Australia140 contributions58 helpful votes
This would never have been on our holiday to-do list but our daughter recently started working on the Princess so we thought we would see what she gets up to. What a pleasant surprise! The cabins are quite small but certainly adequate for the time you spend in them. There is very little movement when the boat is on the river, the only reason you knew you were moving was the landscape moving past the windows. The staff are AMAZING and bend over backwards to ensure the guests are happy. The food - OMG the food was absolutely faultless and way, way too much! Dinner was assigned seating at the same table each night, with full on 5-star service. Breakfast and lunch gave you the opportunity to meet more passengers as you could sit where you wanted. We took snacks to have in our room but they remained unopened for the whole trip. There were just enough daily activities on board to not make it boring, but sometimes it was nice just to sit and watch the amazing landscape of the river pass by. Onshore activities were pretty good, the only disappointment on this particular trip was the thunderstorm that interrupted the BBQ and nocturnal tour. But once the storm passed a little walk away from the boat gave you the most amazing night sky you will ever see (the boat moors in the middle of an International Dark Sky Reserve so the night sky is exceptionally clear). Kudos to all the staff for making this trip very enjoyable.
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Date of experience: July 2021
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Response from SeaLink_Travel, Manager at Captain Cook Murray Princess
Responded 29 Sept 2021
Hi Paul, we’re so glad you could join us onboard to see where your daughter works! Feel free to get in touch with our team via Facebook as we’d love to hear some more about your time onboard. Our crew certainly are amazing and very attentive so it’s great to hear this was your experience. And yes, the Dark Sky Reserve is absolutely incredible, especially on a clear night. Thanks very much for taking the time to provide us with feedback and we hope to welcome you back on board again one day. Best regards, The Murray Princess Crew
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Rose C wrote a review June 2021
Mackay, Australia23 contributions39 helpful votes
The Murray Princess is a lovely near 50 year old paddle steamer, that paddles up and down the Murray River in SA. The crew was friendly and great at their jobs. The boat however needs to consider an upgrade. The beds (mostly single) are hard and the pillows need to be thrown overboard. We spent seven nights on board and we’re very uncomfortable. There is no air in the cabins - except via a “quaint” vent from the bowels of the ship, in the bathroom. Add to this the necessity of running a generator all night to keep food cold, the bank of the River lit with floodlights and running the AC in the below deck inside cabins, not conducive to comfort. There is a Sundeck that could be fitted with a multitude of solar panels, add a few big batteries and the generator could remain for emergencies only - it is SA after all - the State of renewable power, not diesel run generators. Overall though, a ‘nice’ holiday - not a wonderful one.
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Date of experience: June 2021
1 Helpful vote
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Response from SeaLink_Travel, Manager at Captain Cook Murray Princess
Responded 23 June 2021
Hi Rose – thanks for taking the time to provide us with feedback from your 7-night cruise. We’re so glad to hear you received wonderful service from our Crew – they certainly are great at their jobs and really do go above and beyond to make sure our guests are well looked after. Thank you for your feedback on the comfort of our beds and we apologise to hear that they did not meet your expectations. We appreciate you taking the time to let us know so we can look into this and improve our guest experience. Please let us know if you would like a call to discuss your feedback further. Best regards, The PS Murray Princess Crew
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Julie S wrote a review May 2021
Brisbane, Australia52 contributions34 helpful votes
This cruise had been on my bucket list for years and did not disappoint. The paddle steamer was much larger than I expected and cabins although small were very well appointed and serviced daily. The meals were all 5 star and the staff were all so welcoming, helpful and friendly. Entertainment on board was wide and varied and Russell was the perfect person for the job. He entertained us daily with guitar/singing/bingo/trivia/horse race etc etc etc.
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Response from SeaLink_Travel, Manager at Captain Cook Murray Princess
Responded 22 June 2021
Thanks so much for taking the time to leave us with this fabulous review. We're so glad to hear you enjoyed your time onboard and that the entertainment was superb. We hope you have great memories from your cruise and we look forward to welcoming you back sometime in the future. Best regards, The PS Murray Princess Crew
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Thomas wrote a review May 2021
Melbourne, Australia26 contributions16 helpful votes
I spent 7 days on this paddle steamer with another 100 or so passengers, initially a 3 day cruise in an inside cabin which I later extended for another 4 days in an outside cabin. The boat travels by day and is moored overnight, the pace is not rushed and can get a little boring although trivia and bingo is scheduled during the day with several on shore excursions also arranged, some included and some at an additional cost. There is a dinning room, lounge and bar onboard, dining is at set times with passengers assigned to a specific table for dinner. Food is good and plentiful usually with several courses and two choices. It’s all inclusive except for drinks which are reasonably priced, drinks are charged to your account which is settled the night prior to departure. The cabins are quite small even for a solo passenger and I preferred the slightly larger inside cabin although they have no window. All in all a fun cruise popularly with the older crowd, I’ve booked again for next year.
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Date of experience: April 2021
1 Helpful vote
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Response from SeaLink_Travel, Manager at Captain Cook Murray Princess
Responded 25 May 2021
Hi Thomas, thanks for taking the time to leave a review of your cruise with us on the Murray Princess. We’re so glad to hear you extended your time onboard and we hope you left feeling very relaxed and with some wonderful memories. We look forward to having you back again next year. Your feedback regarding activities will also be passed on, as we are always looking to improve our guest experience. Best regards, The PS Murray Princess Crew
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