Proserpine Water Park
Proserpine Water Park
3
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3.0
2 reviews
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
1
SS_OnTheRoad
Brisbane, Australia27 contributions
Jan 2021 • Family
Water Park and Pool is a great way to cool off. Free entry. Kept kids entertained for hours.
Amenities clean and tidy, very friendly staff.
Covered with shade sails. We will be back.
Hidden Gem.
Amenities clean and tidy, very friendly staff.
Covered with shade sails. We will be back.
Hidden Gem.
Written 17 January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ebony s
1 contribution
Oct 2024 • Family
Very disappointed that we drove from airlie to Proserpine to go to the waterpark today first time as well and I awear of any post posted back on the 12th about a closer, ( which I only looked that far back on there page when we got home )!
Upon getting there. We went to the side gate where it was wide open not knowing where to go and could see a younge girl playing around the baby pool, I got out to see where to go etc
to be screamed at by several people quite rudely that the pool was closed and approached by another quite abruptly repeated the same thing and came and shut the gate behind me……
Instead of being “ sorry the pool is closed due to whatever etc etc”
I got quite a rudely “pool closed because of Biohazard in the waterpark area, which is actually quite concerning!
And which made me very angry to have been spoken to and treated as such with being new to the area and park, to be battered like that!
Not sure if we will return again after that, sad customer service even at a pool is very poor these days.
Upon getting there. We went to the side gate where it was wide open not knowing where to go and could see a younge girl playing around the baby pool, I got out to see where to go etc
to be screamed at by several people quite rudely that the pool was closed and approached by another quite abruptly repeated the same thing and came and shut the gate behind me……
Instead of being “ sorry the pool is closed due to whatever etc etc”
I got quite a rudely “pool closed because of Biohazard in the waterpark area, which is actually quite concerning!
And which made me very angry to have been spoken to and treated as such with being new to the area and park, to be battered like that!
Not sure if we will return again after that, sad customer service even at a pool is very poor these days.
Written 20 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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