Whitsundays Visitor Information Centre

Whitsundays Visitor Information Centre

Whitsundays Visitor Information Centre
5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
10:00 AM - 2:00 PM
Sunday
10:00 AM - 2:00 PM
About
Welcome to the Whitsundays Visitor Information Centre. We are situated at 12505 Bruce Highway in Proserpine, as part of the Whitsunday Gold Coffee Plantation that has a beautiful Café offering fresh coffee and local produce, a small animal park and bird aviary (which are free to enjoy), indoor air-conditioned children’s play centre, as well as a large caravan friendly car park.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


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5.0
10 reviews
Excellent
10
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Terrible
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Jackie
Brisbane, Australia1 contribution
Aug 2023 • Couples
We were helped by a really lovely and helpful person Dea. We only had 2 days to book tours and with such short notice during Airlie Yacht Race Week. Dea looked at many options for us and managed to book us on two amazing trips - Sealink Whitsunday to Hill Inlet and Whitehaven and also to the outer reef to Reef World. Dea was so patient and efficient and printed everything out for us. This was the first time we had used an Info Centre to book and now it won’t be our last. Thank you so much Dea for making these two days an absolute highlight of our road trip. Dea is the best example of what customer service is all about.
Written 16 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind words and feedback! So happy to hear our Visitor Information Centre services were valuable and you have enjoyed your time in our beautiful region.
Written 17 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

James Ong O
2 contributions
Mar 2023 • Couples
Dea is very helpful and recommended fantastic suggestions for activities to do at mainland and surrounds.
Written 10 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind words. I truly hope you had a wonderful stay and will visit the Whitsundays soon again.
Written 30 April 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michaela
1 contribution
July 2022 • Couples
Lots of useful information about what to do in the area. Nele who served us gave great suggestions on what to do and where to go for a nice meal. You could tell she knew what she was talking about and she was very enthusiastic.
Encouraged us to explore and come back if we had any questions or needed help.
Written 21 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Megan J
7 contributions
Oct 2021
Helpful and informative local knowledge. this is your FIRST STOP when coming to the Whitsundays. Make sure you go next door and grab a coffee as well :)
Written 6 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hey Megan, thank you for you're lovely feedback. I hope you had a great time in The Whitsundays and you know where to find us for your next Whitsunday holiday tips 🤗
Written 7 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

AgentAmo
Brisbane, Australia3 contributions
Sept 2021 • Couples
Great friendly service from Nele. She was helpful and gave us few options suitable to us. She was an excellent listener and focused on our needs. She also gave us great ideas for our next trip. She encouraged us to come back and do more things.
Written 21 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank so much for popping into our centre and leaving such a fantastic review. I truly hope you had a wonderful stay and that you will be back sometime soon 🤗
Written 7 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

infoI7135NZ
Airlie Beach, Australia12 contributions
June 2021
Friendly and informative staff that go above and beyond to help visitors enjoy their visit to the Whitsundays.
Written 8 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind words. We truly love what we do and can't wait to see you again next time. 😀
Written 7 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lorraine H
1 contribution
June 2021
While travelling around Queensland we were very pleased to come across the Proserpine Tourist Information Centre. Neyla (hope the spelling is correct) and her team were not only knowledgeable about their surrounding area but were the friendliest and most helpful crew you would ever like to meet. They were incredibly professional with all the bookings we required for caravan parks and cruises and gave us tips about local eateries, places to visit and made us feel so welcome. We can’t give them enough praise for all their help and would highly recommend a visit to this centre if you are in the area. 💯💯💯💯💯
Written 5 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hoffies! Thank you so much for your kind words and taking the time to write this review. It was an absolute pleasure to have met you and help you make the most out of your time in The Whitsundays. I truly hope you will be back at some stage. :) - Nele
Written 7 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gerry B
Brisbane, Australia545 contributions
June 2021 • Family
Visiting here by accident (we were going to that excellent coffee and menagerie next door) was such a bonus to our holiday in the Whitsundays. The staff here were so helpful, and so cheerful, they really helped put us in a holiday mood and went out of their way to find really good deals for our large family.
Written 2 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely review Gerry! I hope you enjoyed your time here and will visit us again. :)
Written 7 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mon55
Brisbane, Australia1,244 contributions
Nov 2020
Very friendly staff with lots of useful information on what to see and do in the local area. Bonus it is situated right beside Whitsunday Gold Coffee Plantation
Written 17 December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Koo
3 contributions
Nov 2020
Popped in here on a whim and was delighted with all the information I received. The girls in the centre went out of their way to help me and my family plan out our holiday! Amazing tips and ideas for bookings. Drop in and see this centre .. total must do to really get the most of your holiday.
Written 30 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Whitsundays Visitor Information Centre: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Whitsundays Visitor Information Centre

Whitsundays Visitor Information Centre is open:
  • Mon - Fri 9:00 am - 4:00 pm
  • Sat - Sun 10:00 am - 2:00 pm