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Malanda Falls Visitor Centre

132 Malanda Atherton Rd, Malanda, Queensland 4885, Australia
+61 7 4096 6957
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Review Highlights
Very helpful staff.

Called in during our visit to the falls and received excellent advice and suggestions for our... read more

Reviewed 2 weeks ago
petsaloz
,
Canberra, Australia
Excellent

Very helpful staff, Interesting and informative display and has free WiFi. Good off street parking... read more

Reviewed 15 August 2017
helenblank
,
Yungaburra, Australia
Read all 86 reviews
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The Malanda Falls Visitor Centre is located on the Atherton Tablelands west of Cairns, in the midst of the crater lakes and waterfalls region. Nestled beneath the canopy of the towering rainforests, this is a great place to stop on your travels and discover more about this unique region of Tropical North Queensland, the wildlife, and the people who live here. Learn about the local indigenous people, with a 45 minute walk through the Malanda Falls rainforests, and see the forest through the eyes of the local Ngadjon people. Enjoy a nature walk swim in the falls pool or just relax on the wide veranda's. Information from locals about the local town and rainforests.
  • Excellent66%
  • Very good29%
  • Average3%
  • Poor2%
  • Terrible0%
Travellers talk about
Closed Now
All hours
Hours Today: 09:00 - 16:30
LOCATION
132 Malanda Atherton Rd, Malanda, Queensland 4885, Australia
CONTACT
Website
+61 7 4096 6957
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Reviews (86)
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1 - 10 of 84 reviews

Reviewed 2 weeks ago

Called in during our visit to the falls and received excellent advice and suggestions for our cramped day visit to the area. Thankyou

Thank petsaloz
Reviewed 15 August 2017

Very helpful staff, Interesting and informative display and has free WiFi. Good off street parking and the Malanda Falls are right on the edge of the carpark.More

Thank helenblank
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 5 weeks ago

Hello helenblank, Thank you for the time in writing a positive review of our wonderful center. The volunteers that man the front counter love educating people about this wonderful World Heritage area, as well as talking to visitors from Australia and across the world. We...More

Reviewed 9 August 2017

This fantastic little visitor information centre is packed full of interactive displays and really well thought out information to turn your visit to the Southern Atherton Tablelands into a really special immersion experience. You will find out about the geography, the world heritage rainforest and...More

Thank rhondasorensen
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 5 weeks ago

Hello rhondasorensen, Thank you for your kind review of our visitor center. Our purpose designed facility, with the assistance of the local community, is really a jewel in the crown for the Wet Tropics region. We pride ourselves on education g the general public about...More

Reviewed 5 August 2017 via mobile

We stopped here to view the falls and learn a little more about the area. Cool interactive displays and videos. Really helpful staff gave us lots of useful tips, and a particularly detailed map. A suggested detour on our drive back to Cairns even resulted...More

Thank Perpetual_Student_NZ
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 7 August 2017

Hello Perpetual_Student_NZ, Thank you for taking the time to write a review for our visitor center. I will pass on your comments to our volunteer staff. They will be delighted that a suggested detour resulted in a positive wildlife sighting - and a cassowary in...More

Reviewed 3 August 2017 via mobile

A well done and informative information center . The staff are all volunteers and are very knowledgeable . The displays are interactive and really enjoyable. Parking is easy.More

Thank Janet R
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 7 August 2017

Hello Janet R, Thank you for your positive review of our visitor center. I must advise you that there are part time staff at the Malanda Falls Visitor Centre, but most of the front counter work, and therefore the information you receive, is from one...More

Reviewed 22 July 2017

We visit a lot of Visitor Centres on our travels (and have volunteered in one in the past). We were impressed. The interactive displays of the geological history and natural features of the area are first class. The information about the first Australians who lived...More

Thank Frances J
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 24 July 2017

Hello Frances J, The volunteers and staff thank you for your wonderful review. We are very proud of our center, and hope that we can educate our visitors as to the wonderful area we live in. Our first people still have a daily connection with...More

Reviewed 22 July 2017 via mobile

Fantastic information centre. The volunteer that greeted us was genuinely excited that we came in to learn more! Awesome displays, lots of local information.

Thank Anastasia S
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 23 July 2017

Hello Anastasia S. Thank you for your positive review. Our volunteers are wonderful people who love sharing our beautiful area with our visitors. I will pass on your comments to them. Travel safe and we hope you visit again. Regards Caroline

Reviewed 19 July 2017

Situated right next to the Malanda Falls, I got useful information while I was visiting the Tablelands. The gentleman there was very helpful.The falls are small but if you have 15 minutes make the visit.More

Thank HW08
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 21 July 2017

Hello HW08, Thank you for your review of our visitor center and the Malanda Falls. I will pass on to our wonderful volunteers your positive review. We are very proud of the water fall area here, which are heritage listed as they have played an...More

Reviewed 16 July 2017 via mobile

After such a positive experience here last year, we recommended the visitor information centre to friends. Went there today to find staff who were not at all up with the area and who could only hand us copious brochures. Not very helpful at all. We...More

Thank John B
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 18 July 2017

Hello John B, Thank you for your review of our visitor centre. We were shocked and disappointed to hear of your bad experience, as most of the volunteers that work here have lived and worked in this region most of their lives, so are 'up...More

Reviewed 26 June 2017

Not only does this visitor centre have the usual brochures it also has a great array of displays on many aspects of the local area. A number of the displays are interactive plus there are draws for kids to open to view insects etc. There...More

Thank aussietraveller1960
Caroline O, Manager at Malanda Falls Visitor Centre, responded to this reviewResponded 28 June 2017

Hello Aussietraveller1960, Thank you for your positive review of our wonderful visitor centre. We strive to educate people on the Wet Tropics World Heritage area, and the Atherton Tablelands, so that as people travel through they understand the special unique beauty of this region. We...More

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