Kuranda Visitor Information Centre

Kuranda Visitor Information Centre

Kuranda Visitor Information Centre
4.5
10:00 AM - 4:00 PM
Monday
10:00 AM - 3:00 PM
Tuesday
10:00 AM - 3:00 PM
Wednesday
10:00 AM - 4:00 PM
Thursday
10:00 AM - 4:00 PM
Friday
10:00 AM - 4:00 PM
Saturday
10:00 AM - 4:00 PM
Sunday
10:00 AM - 4:00 PM
About
The Kuranda Visitor Information Centre is open 7 days - 10am-3pm(Mon-Tues) and 10am-4pm (Wed-Sunday). The Kuranda Visitor Information Centre is a Tourism Queensland accredited centre and is a member of the Queensland Information Centres Association. With the yellow i sign you will be sure of a genuine quality information provider. With a wealth of local and regional knowledge, our volunteers will be able to advise and help you plan your time in the village and assist in booking tours in the region. We offer free wifi, wheelchair and stroller hire. The Centre is a keeping place for an artefact display from the Djabugay people and visitors can also enjoy looking at our live spider, frog and stick insect display
Suggested duration
< 1 hour
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4.5
134 reviews
Excellent
66
Very good
52
Average
9
Poor
2
Terrible
5

GB01
Temuka, New Zealand199 contributions
May 2023
Not exactly full of enthusiasm of things to promote, rather telling about the things not running, like the SkyRail and Train were closed
Written 25 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steve L
Hucknall, UK554 contributions
Sep. 2022
We went to get a map so we could walk by the river and as we were looking at the map a member of the team approached us and her fists words were “you are looking at the wrong side of the map”. Well, we weren’t as we wanted the river map not the town centre map and her first words were basically insulting. No attempt to be friendly or helpful just an assumption she knew what we wanted without asking. We have been to Kuranda before so we wanted to do something different but her approach meant we could not ask her advice. Never mind the map did help us even if the staff didn’t.
Written 11 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tneldner
Adelaide, Australia823 contributions
Jun. 2022
Lovely friendly and informative folks working at the information centre. We were given a great map and information about the walking pathway opportunities.
Written 3 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Metis gal
Chilliwack, Canada231 contributions
Apr. 2022
What a great info center. We got lots of information here and were very thankful for it. I had wanted to see where the flying foxes were and one of the staff told us where to go to see them. Unfortunately the place was closed but we managed to peek through the fence to get a few pix.

There is so much to do and places to see in this area, I wished we'd had another couple days to explore them more.
Written 12 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen S
Queensland, Australia77 contributions
Nov. 2021
We enquired about the river cruises, and were told where to go to meet up with them.
They didn’t tell us that they weren’t even running that day, so a bit of a wasted trip.
Written 18 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning. I'm terribly sorry you weren't advised about the correct Riverboat operations. With the current situation sometimes they do cancel at the last minute and we aren't advised in time. I hope you may get the chance to visit us again and this time experience the Riverboat. Kind regards
Written 6 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Mon55
Brisbane, Australia1,244 contributions
Sep. 2021
As well as selling some local produce and providing smooch information on the area, there are some insect displays, frogs to see. It is manned by very friendly helpful staff too.
Written 19 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your great review - I hope you enjoyed your visit to Kuranda and have the opportunity to come back another day. Kind regards
Written 6 January 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cheryl C
Melbourne, Australia2 contributions
Jul. 2021
A great place to start -The ladies helped us find affordable car hire after experiencing eye wateringly expensive Port Douglas costs. So kind. We left with loads of ideas and confident about where to go and what to do.

Thanks to the volunteers at Kuranda Information Centre. They are a wealth of knowledge. We were so grateful.
Written 1 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
thank you so much for your kind review. Robyn and Beth are two wonderful volunteers and enjoy helping our visitors every week.
Written 5 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lird5
Brisbane, Australia378 contributions
Jul. 2021
Before our visit I rang the centre to check information on the markets. I was told the Original Markets were now open on Monday, but when we arrived some stalls were operating but not many. Likewise many of the shops in Kuranda were closed. When I made a comment in the visitor information centre about this it was dismissed with “well school holidays are over” – which is precisely why we were there at that time. There were plenty of tourists around. I realise that international tourists are missing but domestic tourists are doing their bit and don’t want to be confronted with lots of businesses closed on Monday – perhaps they could stagger the closures.
Written 29 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review. The Original Markets do operate from Thursday to Monday, however some stalls may have chosen to close as the holidays were over. We do not have any control over market operations and can only give out information supplied to us - if some stalls choose to close we are not aware of it. The markets have staggered their trading days with the Heritage markets opening from Wednesday to Sunday.
Written 5 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

dnd54focal
Melbourne, Australia3 contributions
Jul. 2021
Visited there today . The staff/volunteers were the rudest couple I have ever met. I know it was 10 to 3pm and there were closing shortly basically they said we couldn't come in then the Man said ok as we only wanted to see the spider, frog etc which was a 2 min visit. Ask the woman about the spider she said she was to busy to be answering question!!!! Tourism has been devastated in Kuranda they way were spoken and treated was deplorable. I do voluntary in an Info booth in another State Of Aust. I know the info area is the place to sell the area. I'm sure the traders would be disappointed.
Written 20 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We do our best to assist our visitors if they arrive on closing time, however in this instance I understand the volunteers were not able to stay back.
Written 11 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

psychgal
midlands37 contributions
Mar. 2021
Lovely centre, very helpful lady who gave us a discount voucher for the butterfly garden. Had a nice chat while admiring the cases of stick insects and little tree frogs.
Definitely worth popping in :)
Written 4 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review - I hope you enjoyed the butterflies and the rest of your visit to Kuranda.
Written 28 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Kuranda Visitor Information Centre: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Kuranda Visitor Information Centre

Kuranda Visitor Information Centre is open:
  • Mon - Tue 10:00 am - 3:00 pm
  • Wed - Sun 10:00 am - 4:00 pm


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