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The Mineral Spa

124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
+61 3 5348 2100
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Review Highlights
Always wonderful, relaxing, serene!

I return to this beautiful place each time we visit the area. The staff are great, the treatments... read more

Reviewed 9 January 2016
jbparker2
,
Melbourne, Australia
Allison hits the mark again

I have said it once .... I have said it often ....... the staff make this spa 5 star....... Allison... read more

Reviewed 3 November 2015
Cath S
,
Melbourne, Australia
Read all 191 reviews
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Overview
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Mineral Spa is an idyllic rural restorative haven; one of the largest and most acclaimed rural day spas in Australia. Mineral Spa has been specifically designed as a sanctuary of healing and relaxation; connecting body and spirit to the earth's natural elements and offering powerful healing and beauty treatments to re-invigorate and restore. Therapists, each with their own area of expertise and selected for their healing hands and calming spirits, ensure that every guest experiences a beautiful and personal spa experience; with individual consultations and exclusive specialist treatments. The spa’s key feature of healing through water is The Retreat; a mineral water therapy zone following in the healing traditions of the famous mineral spas throughout Europe. Tucked in a private and peaceful indoor/outdoor corner of the spa, The Retreat comprises two 100% mineral water spas, a cold plunge pool, steam room, infra-red detox box and the only lavender-infused basalt stone sauna in the Southern Hemisphere.
  • Excellent74%
  • Very good15%
  • Average4%
  • Poor5%
  • Terrible2%
Travellers talk about
Opens in 4 min
All hours
Hours Today: 09:00 - 17:00
LOCATION
124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
CONTACT
Website
+61 3 5348 2100
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Reviews (191)
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51 - 60 of 191 reviews

Reviewed 9 January 2016

I return to this beautiful place each time we visit the area. The staff are great, the treatments sublime, the atmosphere is serene, quiet & relaxing. It never fails to exceed my expectations & I leave feeling refreshed & renewed. Highly recommend a visit here...More

Thank jbparker2
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thank you so much. We love to welcome return guests and we always endeavour to keep the bar high! Your positive feedback is great encouragement. See you next time. Regards, Fiona

Reviewed 3 November 2015

I have said it once .... I have said it often ....... the staff make this spa 5 star....... Allison you are a standout..... Thank you

Thank Cath S
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 5 November 2015

Dear Cath, It's a great pleasure to welcome you back - and needless to say, Allison will be absolutely delighted you were so happy with your treatment. Until next time....! Regards, Fiona

Reviewed 30 September 2015

We went to the mineral springs as a couple for some rest and relaxation...and that is exactly what we got. We began with a couples massage ( with herbal teas etc) and then spent some time together in the mineral springs. I haven't been in...More

1  Thank lexibrat
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 5 November 2015

Thank you for your feedback! You definitely score the prize for choosing the quietest, most relaxing time to come to the spa. The mineral water/ massage combination is a great one for getting the most out of your time here with a partner. We hope...More

Reviewed 11 September 2015

My husband and I went to the Mineral Springs for the day as part of our mini moon and it was perfect. We spent the first 90 minutes in the retreat which was incredibly relaxing. We chose the perfect day to go as we had...More

1  Thank elle_87
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 14 September 2015

Dear Elle, thank you for such positive feedback. Time in The Retreat is an excellent way to kick off a day at the spa. And it's great you and your husband were able to float away on our Soft Pack beds after celebrating your wedding...More

Reviewed 1 September 2015

We booked a twilight spa experience and found it very relaxing, there wasn't many other people in the same session as us which made it really comfortable.

1  Thank ermelbow
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 14 September 2015

Hi, thank you for your lovely feedback. We're thrilled your enjoyed your twilight bathing session with us. We hope to see you again soon. Regards, Fiona

Reviewed 25 August 2015 via mobile

The arrival and booking I process was wonderful and the male change rooms were clean modern and lovely but I was disappointed from then on. The mineral spas were just small pools with no real buddies and I overlooked a miserable garden with garden beds...More

Thank Whalerscove
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 14 September 2015

Hi, we appreciate your feedback. I do recall greeting you on the day and chatting about the gift voucher you had received from your friends for our water therapy area. I'm sorry your time with us didn't meet your expectations - but on a happier...More

Reviewed 11 August 2015 via mobile

So relaxing, we had our retreat package on a Sunday afternoon towards the end of the day. The 90mins was more than enough to try everything and relax. The place felt private and intimate, with the view of the scenery and birds flying by it...More

Thank Marie M
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 14 September 2015

Dear Marie, you chose a great time to visit us - Sunday afternoons are often the most peaceful time in the weekend! We hope to see you again soon. Regards, Fiona

Reviewed 24 June 2015

My partner and I went for the hydrotherapy and bathing for 2 package. The hydrotherapy bath was an interesting experience and not what we were expecting. It is a 30min water massage and the bath jets are very loud so we didn't find it particularly...More

3  Thank ChristineAus27
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 14 September 2015

Dear Christine, thank you for your feedback and I hope we can welcome you back soon for some more quiet, relaxed bathing.

Reviewed 15 June 2015

We had two visits during our weekend in Hepburn Spring. We soaked and tried to bake in The Retreat. Unfortunately the sauna and the other rooms are not really hot. The Retreat is a pretty small area. The day after we had a treatment which...More

1  Thank Marc_travelsalot
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 19 June 2015

Dear Marc, Thanks for your review and your feedback about our staff - friendly, welcoming and professional is exactly what we aim for! Regards, Fiona

Reviewed 1 June 2015 via mobile

I found this place online and pre booked treatments for two people. The spa facility is located onsite behind the hotel and is only a 30 second walk from most of the hotel rooms. The spa building is a medium size new facility which has...More

1  Thank Justin R
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 19 June 2015

Dear Justin, Thank you for your feedback - we do take all constructive feedback on board and are always aiming to elevate our services. Every piece of criticism or praise helps us identify where we can improve so thanks again for sharing your views. Regards,...More

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Questions & Answers
ginajeffrey
8 July 2016|
Answer
Response from FionaCraig | Property representative |
Hi, prices depend on your choice of treatment - we offer anything from and hour in The Retreat for $70 to a whole day package for $600. We do offer quite a few packages including accommodation and spa. It is best to... More
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