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The Mineral Spa

124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
+61 3 5348 2100
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Review Highlights
Total Relaxtion

I had a 3 hour session booked in during our stay, with the hour before hand spent in the Retreat... read more

Reviewed 25 May 2016
GCPurple
,
Nerang, Australia
Wedding Anniversary Treat

Upon arrival the desk staff couldn’t find our booking for a massage and bathe package I booked some... read more

Reviewed 26 April 2016
Chanell C
,
Melbourne, Australia
Read all 191 reviews
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Overview
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Mineral Spa is an idyllic rural restorative haven; one of the largest and most acclaimed rural day spas in Australia. Mineral Spa has been specifically designed as a sanctuary of healing and relaxation; connecting body and spirit to the earth's natural elements and offering powerful healing and beauty treatments to re-invigorate and restore. Therapists, each with their own area of expertise and selected for their healing hands and calming spirits, ensure that every guest experiences a beautiful and personal spa experience; with individual consultations and exclusive specialist treatments. The spa’s key feature of healing through water is The Retreat; a mineral water therapy zone following in the healing traditions of the famous mineral spas throughout Europe. Tucked in a private and peaceful indoor/outdoor corner of the spa, The Retreat comprises two 100% mineral water spas, a cold plunge pool, steam room, infra-red detox box and the only lavender-infused basalt stone sauna in the Southern Hemisphere.
  • Excellent74%
  • Very good15%
  • Average4%
  • Poor5%
  • Terrible2%
Travellers talk about
Opens in 4 min
All hours
Hours Today: 09:00 - 17:00
LOCATION
124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
CONTACT
Website
+61 3 5348 2100
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Reviews (191)
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41 - 50 of 191 reviews

Reviewed 25 May 2016

I had a 3 hour session booked in during our stay, with the hour before hand spent in the Retreat with hubby which was included in our accommodation package. We spent the hour in and out of the spa, plunge pool and in the sauna's...More

Thank GCPurple
Reviewed 26 April 2016

Upon arrival the desk staff couldn’t find our booking for a massage and bathe package I booked some time ago, I was worried at first as it was our three year wedding anniversary and I thought we wouldn’t be able to enjoy our weekend away....More

Thank Chanell C
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thank you Chanell for your feedback. I'm really pleased that Teigan was able to rectify the error quickly so you could enjoy your day with us. I have passed the feedback on and she really appreciated it. Many thanks. Regards, Fiona

Reviewed 21 March 2016

On arrival you are provided with a robe and slippers and whisked into a comfortable waiting room. The ambiance is serene, the staff friendly and the treatment itself was amazing. I had a Mineral Balance Facial and it was absolutely divine - I would have...More

Thank ClayandCarlie
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Many thanks for your positive feedback. The Mineral Balance Facial is one of our most popular treatments and the scalp massage a highlight by the sounds of it! We're thrilled you enjoyed your time with us. Regards, Fiona

Reviewed 17 March 2016 via mobile

An hour in the Mineral Spa retreat released a mountain of tension. There are great facilities and friendly staff; upon arrival you are given a locker and dress in swimwear, bathrobe and slippers. You are then taken to the retreat and shown the facilities, 3...More

1  Thank Dwayne C
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thank you Dwayne. An hour in The Retreat can certainly "reset" you to relaxed. We hope to see you again soon for another session. Regards, Fiona

Reviewed 13 March 2016

A gorgeous setting and great setup, marred only by the awkwardness of five couples sharing one space.More

Thank Nation-Hill
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thank you for your feedback. We're glad you enjoyed the set up and the lovely garden outlook. We do indeed get busy at times and it is a public space but we do try to spread the bookings and we have a 12-person maximum in...More

A TripAdvisor Member
32
Reviewed 8 March 2016 via mobile

I made an appointment for 2 people and unfortunately we had to cancel it as my friend got really sick. I called 2 days in advance to cancel it. I was not told while booking and cancelling the appointment about cancellation fees. I called them...More

2  Thank A TripAdvisor Member
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

I apologise for this misunderstanding. We do indeed send booking conditions with all of our email correspondence and are usually very clear about cancellation fees, which are of course waived in cases of illness. I am pleased that although it is not reflected in your...More

Reviewed 21 February 2016

We picked this multi-award winning spa facility and its spa package that started with lunch, then retreat access and body massage and facial after. The entire prcoess was total relaxation with best services. Thank you!

Thank Sheepo
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thank you for taking the time to write such positive feedback. The Head to Toe package you chose is a luxurious indulgence that covers all bases! I'm really pleased you enjoyed it. Regards, Fiona

Reviewed 14 February 2016 via mobile

We really enjoyed our visit with only one other couple here at the same time. It is very relaxing and Hepburn at Hepburn provides a two for one entry. Book before you go as only twelve are allowed entry at one time. Much smaller than...More

Thank Kim L
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thanks Kim for your feedback. We hope to see you again one day soon. Regards, Fiona

Reviewed 9 February 2016

Recently I celebrated the day of my 40th birthday with my husband at this GLORIOUS spa whilst holidaying in Daylesford/Hepburn Springs. I honestly could not have picked a more perfect way to spend it. It started with a late, hot and delicious breakfast at The...More

Thank Sharryn B
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Wow Sharryn, such gorgeous feedback! The team was thrilled to hear you and your husband had such a special experience with us. Happy belated birthday too! Regards, Fiona

Reviewed 19 January 2016

My week-end in Daylesford for daughters hens party was PERFECT. After much research it was decided The Mineral Spa would be ideal for our Girls Day Out. Package included 1hr mineral spa & 45min treatment. Every element of this Mineral Spa experience was a absolute...More

3  Thank HeatherAustralia
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Dear Heather, the Girls' Day Out is a great option for groups enjoying some pampering for a special occasion. And I'm glad you took the opportunity to try something new for yourself. We hope to welcome you again one day. Regards, Fiona

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Questions & Answers
ginajeffrey
8 July 2016|
Answer
Response from FionaCraig | Property representative |
Hi, prices depend on your choice of treatment - we offer anything from and hour in The Retreat for $70 to a whole day package for $600. We do offer quite a few packages including accommodation and spa. It is best to... More
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