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The Mineral Spa

124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
+61 3 5348 2100
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Review Highlights
Luxury and relaxation

After arriving and filling out the usual forms we had a private spa for 30mins before heading to... read more

Reviewed 10 August 2016
Patto64
,
Greater Sydney, Australia
via mobile
Disappointed

We visited The Mineral Spa and paid $175 each for a treatment where they didn't give us the entire... read more

Reviewed 3 August 2016
elizamarks1
,
Melbourne, Australia
via mobile
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Overview
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Mineral Spa is an idyllic rural restorative haven; one of the largest and most acclaimed rural day spas in Australia. Mineral Spa has been specifically designed as a sanctuary of healing and relaxation; connecting body and spirit to the earth's natural elements and offering powerful healing and beauty treatments to re-invigorate and restore. Therapists, each with their own area of expertise and selected for their healing hands and calming spirits, ensure that every guest experiences a beautiful and personal spa experience; with individual consultations and exclusive specialist treatments. The spa’s key feature of healing through water is The Retreat; a mineral water therapy zone following in the healing traditions of the famous mineral spas throughout Europe. Tucked in a private and peaceful indoor/outdoor corner of the spa, The Retreat comprises two 100% mineral water spas, a cold plunge pool, steam room, infra-red detox box and the only lavender-infused basalt stone sauna in the Southern Hemisphere.
  • Excellent74%
  • Very good15%
  • Average4%
  • Poor5%
  • Terrible2%
Travellers talk about
Opens in 4 min
All hours
Hours Today: 09:00 - 17:00
LOCATION
124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
CONTACT
Website
+61 3 5348 2100
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Reviews (191)
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31 - 40 of 191 reviews

Reviewed 10 August 2016 via mobile

After arriving and filling out the usual forms we had a private spa for 30mins before heading to the treatment room for our Ritual Treatment. The beauty therapists were fantastic and our sessions went for 1.5hrs. I recommend anyone visiting Daylesford visit the The Mineral...More

Thank Patto64
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 24 August 2016

Thanks for your lovely feedback. It sounds like you chose one of our signature rituals combining a few different elements for a very luxurious experience. I always pass on positive feedback to our therapists and they are always very delighted, so thank you! Regards, Fiona

Reviewed 3 August 2016 via mobile

We visited The Mineral Spa and paid $175 each for a treatment where they didn't give us the entire treatment. I had been previously speaking to the receptionist about exactly what each treatment was when choosing, and after coming out realising they had missed 1...More

Thank elizamarks1
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 24 August 2016

Thanks for your feedback Eliza. I do remember the circumstances of your visit and our error here was indeed not clarifying sufficiently that whilst three out of four of our cocoons start with a dry body brush (the missing element you refer to), in fact...More

Reviewed 24 July 2016 via mobile

My husband and I visited the spa for a treatment together - we had the Marli Makarra and the Mala Mayi. We had a wonderful time. The staff were friendly and helpful when we arrived. We were given a key to a locker which had...More

Thank AAThomson
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 24 August 2016

Thanks so much. Both the Li'tya rituals you had are some of our most popular and special treatments. Great to experience side by side too as part of a weekend's pampering. Mikaeli and Darc'y are thrilled to be mentioned! We hope to welcome you again...More

Reviewed 13 July 2016 via mobile

It's winter, and time to run away for a recharge. The spa pools, even though open to the elements are beautifully warm, and I would recommend jumping into the plunge pool (despite it being cold outside), as it does liven one up a bit. The...More

Thank LittleBrunetteAussie
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 24 August 2016

Thanks so much for your positive feedback. I'm glad you chose the Head to Toe package so you could experience the two course lunch at The Argus Dining Room. It really elevates the day to something special. We're always running specials with other great deals,...More

Reviewed 10 July 2016

After having been to Hepburn Bathhouse a few times we decided to try the Mineral Spa Retreat at Peppers which turned out to be a poor decision. The facilities are very small and very disappointing. The sauna is far from hot enough however the highly...More

Thank Happytravels74
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 24 August 2016

I'm sorry you didn't enjoy your time with us. But I'm grateful for the feedback as it brings attention to issues that need looking at. Thank you for taking the time to write. Regards, Fiona

Reviewed 3 July 2016 via mobile

Have been to this spa twice now & would thoroughly recommend the float treatments. Excellent therapist. Great ambience. Well done.

Thank Mozi73
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 10 July 2016

Thanks very much for your positive feedback. I'm really glad you enjoyed your treatment on our signature Soft Pack bed. We often run specials featuring those beds so keep an eye on the website and we hope to see you back again soon! Regards, Fiona

Reviewed 21 June 2016

Do come and experience 60 minutes of luxury at a value for money $70 cost which offers mineral spa sauna steam add ons and massage as well at additional cost. Food packages are worth looking at if time allows.More

Thank eddie c
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 29 June 2016

Thanks for your feedback Eddie. I'm pleased you enjoyed your time with us in The Retreat. Thanks for mentioning the food packages - we do offer Retreat packages that include a delicious breakfast, lunch or dinner at the hotel and they're a great way to...More

Reviewed 18 June 2016 via mobile

My husband and I visited the Mineral Spa for my 30th birthday. We had a facial and massage and I've never had a better experience. Tracy (the therapist) was phenomenal and I felt so relaxed and rejuvenated. Definitely recommend this spa.

Thank AllyK8
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Many thanks for your generous feedback. I will certainly pass it on to Tracy and she'll be thrilled. Regards, Fiona

Reviewed 17 June 2016 via mobile

Had asked for a massage therapist to do the massage instead I got a beauty therapist who did not check how the pressure was for me. I had to tell her to apply pressure so I could feel something. The facial was nice it but...More

Thank MJacobs888
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thanks for your feedback. One of our highest priorities is to provide value for money and a positive experience for guests, so we take this constructive feedback seriously. Please be assured that our beauty therapists are also qualified in massage. Your feedback regarding checking pressure...More

Reviewed 12 June 2016 via mobile

My husband and I loved our couples massage. We were made to feel welcome from the minute we walked through the door! Highly recommend this for every one!

Thank Tanya R
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 20 June 2016

Thank you very much for your great feedback. We hope to welcome you again soon. Regards, Fiona

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Questions & Answers
ginajeffrey
8 July 2016|
Answer
Response from FionaCraig | Property representative |
Hi, prices depend on your choice of treatment - we offer anything from and hour in The Retreat for $70 to a whole day package for $600. We do offer quite a few packages including accommodation and spa. It is best to... More
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