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The Mineral Spa

124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
+61 3 5348 2100
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Review Highlights
Inconsistent, disappointing and cut-short treatments

We booked in for massages and spa foot treatments as part of a friend's baby shower, expecting to... read more

Reviewed 10 January 2017
amip155
,
Melbourne Beach, Florida
So relaxing!!

My partner and I were staying at the hotel for a few days and decided to visit the Mineral Spa, and... read more

Reviewed 5 January 2017
Jade L
Read all 191 reviews
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Overview
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Mineral Spa is an idyllic rural restorative haven; one of the largest and most acclaimed rural day spas in Australia. Mineral Spa has been specifically designed as a sanctuary of healing and relaxation; connecting body and spirit to the earth's natural elements and offering powerful healing and beauty treatments to re-invigorate and restore. Therapists, each with their own area of expertise and selected for their healing hands and calming spirits, ensure that every guest experiences a beautiful and personal spa experience; with individual consultations and exclusive specialist treatments. The spa’s key feature of healing through water is The Retreat; a mineral water therapy zone following in the healing traditions of the famous mineral spas throughout Europe. Tucked in a private and peaceful indoor/outdoor corner of the spa, The Retreat comprises two 100% mineral water spas, a cold plunge pool, steam room, infra-red detox box and the only lavender-infused basalt stone sauna in the Southern Hemisphere.
  • Excellent74%
  • Very good15%
  • Average4%
  • Poor5%
  • Terrible2%
Travellers talk about
Opens in 4 min
All hours
Hours Today: 09:00 - 17:00
LOCATION
124 Main Rd | Rear of Peppers Mineral Springs Retreat, Hepburn Springs, Victoria 3461, Australia
CONTACT
Website
+61 3 5348 2100
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Reviews (191)
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21 - 30 of 191 reviews

Reviewed 10 January 2017

We booked in for massages and spa foot treatments as part of a friend's baby shower, expecting to enjoy a wonderful and relaxing session at the spa as we had enjoyed in the past. Unfortunately for us, this time we were left disappointed for a...More

6  Thank amip155
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 23 January 2017

Thank you very much for taking the time to leave a review. We always make a habit of advising our clients to arrive 15 minutes prior to their appointment, and the correct arrival time is advised in the auto email confirmation. Your comments about consistency...More

Reviewed 5 January 2017

My partner and I were staying at the hotel for a few days and decided to visit the Mineral Spa, and we are so glad we did! We booked a private bathing session and 45 min Relaxation massages. The private bathing was soooo nice, the...More

Thank Jade L
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 9 January 2017

Thank you so much Jade for your positive feedback. It's a great idea to have a bath prior to a massage, it helps you unwind and warm your muscles. I will pass on your feedback to Ivana, she'll be thrilled. We hope to see you...More

Reviewed 5 December 2016

We went to the Mineral Spa for their twilight bathing. We were lucky enough to get a bath to ourselves. It was very romantic and really relaxing. The staff were really helpful and friendly.

Thank amandaclark56
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 7 December 2016

Thanks so much for reviewing us Amanda. I'm happy you had such a lovely experience - it's a great time of year to enjoy twilight bathing. We hope to see you again! Regards, Fiona

Reviewed 26 November 2016

Went to the Mineral Spa recently with a couple of girlfriends and we had the place virtually all to ourselves. Gorgeous surroundings and just immaculate. We had the package where we could use the hot spas, saunas including the infrared sauna, plunge pool, steam room...More

Thank NardsInAustralia
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 7 December 2016

Thanks so much for your positive feedback. The Retreat is a perfect place to relax with friends. If you have time to squeeze in a treatment as well next time we've got a great Girls' Day Out package for you to try - a treatment...More

Reviewed 27 October 2016 via mobile

A wonderful relaxing massage with a very talented masseuse was amazing. Followed up with an hour in the pools and saunas. Bliss!

Thank Lauren M
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 7 December 2016

Thanks Lauren! The benefits of a great relaxation massage cannot be denied...we're thrilled you enjoyed your time with us. See you again soon I hope. Regards, Fiona

Reviewed 18 October 2016

My husband and i visited recently, it was last minute but managed to book a package lunch and massage and spa. We started with lunch at the Argle, which is always such a treat, followed this by going to the spa which you just walk...More

1  Thank Lyn1660
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 7 December 2016

Thanks so much Lyn for taking the time to give us such lovely feedback. We love welcoming back regular guests. When you're planning your next visit, have a look at the specials on the website - they'll give you even more reasons to make the...More

Reviewed 2 October 2016

Myself and a girlfriend booked a package of one night's accommodation at Peppers as well as a 1 hour relaxation massages and an hour's access to the spa/water area. It was all beautiful. The massages were very, very good. The therapists asked us if we...More

Thank nursenatti
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 16 October 2016

Thank you so much. It is always a thrill to receive such great feedback. We make a habit of asking guests if they'd like silence or chat in the treatment and we find that peace and quiet is what most people crave. It's great you...More

Reviewed 27 September 2016 via mobile

I decided to book in a massage to celebrate our wedding anniversary. I was looking to book elsewhere but the Mineral Spa offered 'specials', and I love a good deal 😉. I ended up booking the Double Deluxe Delight. No, not a pizza, but a...More

Thank DeeCeeDeeCee
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 28 September 2016

Thank you so much for such wonderful feedback! Our Double Deluxe Delight has been a hit this spring and I'm thrilled you loved it. The challenge is on to come up with another great couples special that might encourage a return visit...I'll start working on...More

Reviewed 21 September 2016

There are so many spa and wellness centres in Hepburn and Daylesford that I found it so hard to narrow it down and wanted to try them all but just did not have time to. The Mineral Spa was a definite on my list. We...More

1  Thank NikkiGAdelaide
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 28 September 2016

Thanks Nikki for your positive feedback. I'd glad you had such a great experience in the Retreat. We do offer a more intimate experience than our neighbours at the Bathhouse - we limit the numbers to 12 at any one time and try to spread...More

Reviewed 13 September 2016 via mobile

I visited the Mineral Spa, Hepburn Springs on the 09/09/16 with my partner for some time in the Retreat as well as individual treatments. The retreat is a unique and truly enjoyable experience and I would recommend it to anyone, however the treatment I received...More

Thank gbbr17
FionaCraig, Manager at The Mineral Spa, responded to this reviewResponded 21 September 2016

Thank you for taking the time to write feedback. I'm disappointed to hear you didn't enjoy a treatment that, while short, is usually very relaxing. We take feedback like this seriously and will use it to improve consistency across the team. Many thanks again. Regards,...More

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Questions & Answers
ginajeffrey
8 July 2016|
Answer
Response from FionaCraig | Property representative |
Hi, prices depend on your choice of treatment - we offer anything from and hour in The Retreat for $70 to a whole day package for $600. We do offer quite a few packages including accommodation and spa. It is best to... More
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