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Hepburn Bathhouse & Spa

Closed Now: 9:00 am - 6:30 pm
Open today: 9:00 am - 6:30 pm
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Review Highlights
Nothing to rave about

Was given a voucher for a Birthday present and upon learning I'd have to top it up considerably for... read more

Reviewed 2 weeks ago
Debbie T
,
Mornington Peninsula, Australia
via mobile
Not Bad

Upon arriving the place seemed somewhat un organized as there wasnt anykbe to greet myself and my... read more

Reviewed 3 weeks ago
TravelNovice00
via mobile
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Traveller Overview
  • Excellent25%
  • Very good31%
  • Average18%
  • Poor10%
  • Terrible16%
Travellers talk about
“salt pool”(82 reviews)
“private bath”(16 reviews)
“two hours”(43 reviews)
About
The jewel in the crown of Australia’s Spa Capital, the historic Hepburn Bathhouse & Spa is nestled in the Hepburn Mineral Springs Reserve near Daylesford. The Hepburn Bathhouse offers a diverse range of hydrotherapies centred on the region’s mineral...more
Closed Now
Hours Today: 9:00 am - 6:30 pm
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Contact
1 Mineral Springs Reserve, Hepburn Springs, Victoria 3450, Australia
Website
+61 3 5321 6000
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Reviews (681)
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1 - 10 of 673 reviews
Reviewed 2 weeks ago via mobile

Wonderful experience, amazing service from Jackie, feeling recharged and rejuvenated. Highly recommend stopping by the pavillion and speaking to Simon for some locally sourced wine, cheese, salami and a perfect coffee.

Thank Kim G
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Kim, thanks very much for your review! The Cheeses, Salami and Coffee are amazing! Thanks Mark

Reviewed 2 weeks ago via mobile

Was given a voucher for a Birthday present and upon learning I'd have to top it up considerably for a massage or treatment I decided to use it for my partner & I in the mineral pools. I was feeling let down when we were...More

Thank Debbie T
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Debbie thanks very much for your feedback. We're glad to hear you had a relaxing time in the Sanctuary. It is a great place to relax by Spring Creek and take in the view. I will certainly pass your comments onto our team as...More

Reviewed 3 weeks ago via mobile

Upon arriving the place seemed somewhat un organized as there wasnt anykbe to greet myself and my fiance upon arriving to the spa area, and staff just asking clients names until they find the client they are looking for, however the remedial massage itself was...More

Thank TravelNovice00
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Travel Novice thanks for your review and feedback. We're glad to hear your Remedial Massage was relaxing and I will certainly pass your comments onto our team for review. Thanks Mark

Reviewed 4 weeks ago

Hepburn Springs Bathhouse is a sham. pretending to be upmarket when it's just a roudy overcrowded public gym. I had payed a premium price and would at least expect to have a tranquil environment with professional and alert staff who do care.Our couples package was...More

1  Thank Experience646196
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Veronica, thanks very much for your review and the time and effort you have put into your feedback. Rest assured I have passed your comments onto our Site Manager to review. If you are able to email your contact details to info@hepburnbathhouse.com I can...More

Reviewed 4 weeks ago via mobile

We had the private spa experience. It was such a wrought. Sold as having therapeutic powers. A few minerals tossed in the water, the most expensive water I have ever experienced. The bath is built to look rustic and authentic but instead it just looks...More

Thank drury2018
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Drury thanks very much for your feedback, the Private Mineral Bathing is pure mineral water which is feed directly to the baths. This is very rich in colour and mineral content creating the rustic feel you mention. We really appreciate your feedback and I...More

Reviewed 4 weeks ago

We went midweek on a 2 hour mineral bath plus massage sanctuary package given to us as a gift. The Baths are fantastic! So many different temperatures, salt content, spas and saunas. So clean and modern with beautiful vistas to the outside bush land and...More

Thank sandi28
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Sandi, thanks very much for your kind words. The mineral bathing experiences are sensational! I personally love the Magnesium Salt Pool. Thanks very much for your review and we look forward to welcoming you back in the future. Thanks Mark

Reviewed 18 August 2018 via mobile

Would love it if for those wanting to exit the spa area for a breathe of fresh air in the foyer could be given a chair to sit on. When you exit there is nowhere to sit inside while waiting for friends. A bench would...More

Thank Natalie H
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Natalie, thanks for your suggestion, we will certainly bring this up for discussion as it is a great point. We hope you had a relaxing time. Thanks Mark

Reviewed 17 August 2018 via mobile

I had a RELAXING DAY here in Hepburn Springs Bath House. First, we got greeted by a lovely receptionist and male staff to orientate us around. The pools are clean, right temperature, the music is soothing and the greens are complement background to top off...More

1  Thank alyssaina
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 1 week ago

Hi Alyssaina, thanks very much for your feedback. It's great to see such detail and we really appreciate the time and effort you have put in to provided feedback. I will pass on your lovely comments to our team and also your suggestions. It's great...More

Reviewed 9 August 2018

My wife and I visited the Hepburn Bath house and spa on a beautiful sunny day during winter. The place is clean and staff members are friendly. The sanctuary provides a wide variety of cold and hot pools where you can easily relax and unwind....More

Thank ben_didonc
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 13 August 2018

HI Ben thanks very much for your review and we're glad you both had an amazing time. The Bathhouse is amazing during winter and is the prefect spot to escape and reconnect on a cold winters day. We really appreciate your feedback. Thanks Mark.

Reviewed 7 August 2018

The beauty of this Bathhouse is (was) that it was never overcrowded. They are taking in a limited number. And the guests at the sanctuary always respected each other. Not too loud, giving way. I feel that it is time to remind the guests why...More

1  Thank Arpi O
BathhouseManager, Manager at Hepburn Bathhouse & Spa, responded to this reviewResponded 13 August 2018

Hi Arpi, thanks very much for your feedback and we're very glad you came to visit. I love your idea and we will certainly discuss this with the team. Thanks Mark

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Questions & Answers
Ask a question
Monoellu
9 October 2016|
AnswerShow all 2 answers
Response from philljan | Reviewed this property |
Car or bus be best way. If u a visitor with no transport, maybe be visit the tourist bureau in Melbourne and ask re a tour to this area which includes the spa. This way you will see all the best the area has to offer.
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