It's a relaxing spot to unwind and let the stress of travel fade away .... BUT .. it is not cheap. $58 for singles and $42 for seniors will get you just over and hour and a half of warm mineral spa water to relax in. For those with more money $120 for singles will get you the same time but no children under 16 in a separate part of the complex. It's not cheap but it is relaxing

This is over priced and definitely not a high end or luxury experience. We paid $120 per person for 90 minutes. The reception staff were stressed (forgivable I guess given it was Easter long weekend and busy). The change rooms and showers are uni- sex and dated and dirty. Baskets were heaped and overflowing with used towels and robes. Shower I used had hair and a slimy hair band on the floor. (Take flip flops - I wouldn’t walk barefoot). The pools were ok, heated, aromatherapy, salted, sauna and chilled pools. Windows had cobwebs and dirty and view is just fallen trees, mud and weeds. “Refreshments” were water and an apple. When we were leaving four staff members didn’t acknowledge us, say goodbye or thanks for coming. Just unprofessional for the price. It was a very expensive and disappointing experience.

We had a very good experience at the Sanctuary today. I was a little nervous having read some of the reviews on here, but it was not crowded at all. We arrived at 12:30 and there was plenty of space. We didn’t feel cramped or rushed at all. It was clean and relaxing. Also, the change rooms are mixed gender, but all of the showers, changing stalls, and toilets are single stall and lock. No complaints from us.

1 small pool and spa with babies and children is not relaxing Unisex change rooms, Creepy Awkward Lockers booked out most likely to sanctuary customers Female Staff at the towels area rude and abrupt had a accent