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Review Highlights
Spa and afternoon tea

Not keen on the customer service, when I booked it thru Groupon for me n my friend I never got told... read more

Reviewed 2 days ago
Stephanie M
via mobile
Asked for an extra £40 on arrival and halfway through my visit!

I was asked for an extra £40. I showed staff the spa booking record on arrival but was told it was... read more

Reviewed 3 weeks ago
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Traveller Overview
  • Excellent25%
  • Very good19%
  • Average18%
  • Poor17%
  • Terrible21%
Travellers talk about
If you are looking for a relaxing spa break, spa day or spa treatment in Cheshire, the team at Crewe Hall is skilled in the art of relaxation. From a soothing facial to the gentle easing of muscles with an all over body massage, the tranquillity and...more
Spa Weston Road | QHotel, Crewe CW1 6UZ, England
+44 845 074 0064
Reviews (179)
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All reviews spa treatments coffee and pastry lovely lunch included in the package were greeted warmly nice room fantastic value fantastic hotel dining area espa products body scrub dedicated spa wedding party reception team free tea facial and back massage modern wing
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1 - 10 of 178 reviews
Reviewed 2 days ago via mobile

Not keen on the customer service, when I booked it thru Groupon for me n my friend I never got told I had to book what time I wanted our treatments so then cuz we had to walk about 5 mins to the spa from...More

Thank Stephanie M
Reviewed 4 days ago via mobile

I booked this through a deal for my sister's treat before she gets married. I didn't read reviews at the time of booking because the deal was so good I just brought it. Anyway when I read the reviews on trip advisor I was worried!!!...More

Thank MsSempere
Reviewed 1 week ago via mobile

My friend and I went for a spa afternoon. Jenni and Nicole the receptionists were so helpful. We paid £17 for both of us and that included a Danish pastry and drink. All the facilities were great. Would definitely go again.

Thank Gail C
Reviewed 1 week ago

We had a few hours by the pool area before dinner and found the place to be very relaxing and clean. Used the pool, the jacuzzi, the sauna and steam rooms and found all to be ideal. We didn't have time to take any spa...More

Thank Mike H
Reviewed 1 week ago via mobile

We arrived at Crewe Hall at the beginning of the week, to celebrate our anniversary. We started with Lunch in the Brasserie, which was fantastic, an amazing cross section to choose from and all the food was delicious, we also had lunch time Prosecco to...More

Thank jamier798
Reviewed 3 weeks ago

I was asked for an extra £40. I showed staff the spa booking record on arrival but was told it was not sufficient to cover the cost. I HAD actually made two separate payments/bookings, to accomodate three of us on that spa day. I eventually...More

Thank Expedition698809
Reviewed 4 weeks ago via mobile

Where to start?! Firstly, when looking for an empty locker, I went to open one and the entire door, hinges and screws aswell, fell off. It fell onto another customers foot, which is completely unsafe and dangerous. Next, there were rarely any free beds on...More

1  Thank Nina B
Reviewed 4 weeks ago via mobile

It’s a shame this is attached to the hall as that is nice & the rooms are well maintained. I would guess same maintenance teams here so a bit lost. Changing rooms, men’s are ok, a few broken lockers etc. The women’s needs some serious...More

Thank Aptimbrell
Reviewed 15 October 2018 via mobile

So many problems with this spa, I do not recommend to anyone! - Booking problem: they said we weren’t booked in for a massage and we had to re-book. Then apologised and said I had booked in and it was a system error - Jaccuzi...More

Thank evieter123
Reviewed 15 October 2018 via mobile

My boyfriend and I visited Crewe hall for a spa day and were both looking forward to it. However, we were dissatisfied with lots of things and would not recommend it to anyone. - Booking problem: they said we weren’t booked in for a massage...More

Thank evieter123
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Questions & Answers
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Amy D
3 August 2016|
Response from FWJM66 | Reviewed this property |
From what I recall, yes they do :)
27 August 2015|
Response from maureen g | Reviewed this property |
Towel's, toweling robes & toweling flip flops are provided. We did a spa weekend and it included 3 treatments, breakfast, evening meals and one lunch. I took swimsuit, gym wear & dress for evening. Regards Maureen.