We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Aktun Chen

Features Animals
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
+52 984 109 2061
Call
Website
Save
Book In Advance
More Info
USD 75.71*
and up
Viator Exclusive: Coba Ruins Early Access Tour with an Archaeologist and Cenote...
More Info
USD 107.10*
and up
Tulum with Underground Cenote and Caves from Cancun
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
An underground cave with spectacular rock formations.
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“cave tour” (136 reviews)
“zip lining” (148 reviews)
“latex gloves” (8 reviews)
Open Now
All hours
Hours Today: 9:30 am - 5:30 pm
LOCATION
Highway 307 between Akumal and Xel-Ha | Km 107, Akumal 77780, Mexico
CONTACT
Website
+52 984 109 2061
Write a ReviewReviews (1,235)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 795 reviews

Reviewed yesterday

I took my 8 yr old son because he wanted to try zip lining. Javier, Darvelio, Enrique and Andres were terrific. They made the experience fun and allowed us to do it at our own pace. I don't like heights and I enjoyed it as...More

Thank Kirsty L
Reviewed 2 days ago

Visited Aktun Chen on a Monday in January, 2018. We took a private vehicle and arrived about 9am. Our group of 14 were the only ones there besides one other couple. The road is a little bumpy getting in but don't let that throw you...More

Thank Jaclyn728
Reviewed 3 days ago via mobile

My husband and I visited for the zip lining and we are in mid fifties! We had read TA reviews about it being children friendly as well. The instructors Enrique and Javier, made us feel at ease, they were both very safety conscious, making sure...More

Thank Joanne H
Reviewed 6 days ago via mobile

Visited Aktun Chen on a grey, rainy, day and it was totally worth it! Excellent service by our two zip line operators Henry and Josue who made our family of 4 feel safe while still having loads of fun! We also did the cave tour...More

Thank Gill S
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 days ago

Thank you very much for your comments This a perfect option for any kind of weather We will love to see you again in the future

Reviewed 6 days ago

We went for the ziplining but really enjoyed the cave tour. The guides were great and we learned so much about the cenotes of the Yucatan area. Nice restaurant on site made things very convenient.

Thank Christopher H
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 4 days ago

Thank you very much for your comment We will line to see you again

Reviewed 2 weeks ago via mobile

Our group of 9 split up for activities. Some swam in the underground river. Some toured the cave. But I think the ones who zip lined had the best time. The youngest was 4 and loved it. I expected to see more animals (not in...More

2  Thank Jasmine066
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thanks a lot for your comment Actually we have 20 years running the park and that’s why we have a lot of people that come again with us 2 or 3 times We would love to see you again in the future and prove that...More

Reviewed 2 weeks ago

Our family visited Aktun Chen in January, 2018 and had a full day of activities. There are three activities to choose from and you can buy a ticket for any or all. The all inclusive includes lunch. We started out with a walking tour through...More

Thank rockinroad
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 1 week ago

Thank you very much for your comment We are glad to hear that you had a wonderful time with us We hole to see you again some day

Reviewed 2 weeks ago via mobile

Beautiful cenote! Not overcrowded at all. If you get there early like we did then you can likely enjoy the whole cenote to yourselves. The cenote is 2km from main reception area but regular mini vans shuttle you back and forth. On site there are...More

Thank louise f
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you for your comment We would love to see you again at the park and try other of our activities Regards

Reviewed 2 weeks ago

For our group of 9, including four young adults, this was a highlight of a fabulous week. We went on our own on New Years Eve day, arriving around 10 am. Hardly anyone else there so no lines anywhere. Lockers at each activity, very well...More

Thank K W
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you a lot for your comment We are really happy to hear that you spend a good time with us We would love yo see you again in the future I will share your comment with with all the staff Regards

Reviewed 2 weeks ago

Visited here as part of a tour with Cancun Tours. This was our first visit to a cenote and it did not disappoint! On arrival we were served lunch, which was tasty and there was something for us veggies. After lunch we were taken to...More

Thank CoupleAroundThWorld
Lorenzo A, Director General at Aktun Chen, responded to this reviewResponded 2 weeks ago

Thank you very much for your comment We will love to see you again at the park Regards

Nearby
Nearby HotelsSee all 23 hotels in Akumal
Akumal Natura Glamping
80 reviews
1.88 km away
The Sian Ka'an at Grand Tulum
18 reviews
2.50 km away
Akumal Bay Beach & Wellness Resort
4,587 reviews
2.61 km away
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
7,631 reviews
2.71 km away
Nearby Restaurants
Taverna Akumal
394 reviews
3.35 km away
La Palapa
80 reviews
5.44 km away
Turtle Bay Bakery & Cafe
1,679 reviews
3.40 km away
La Buena Vida Restaurant
3,282 reviews
3.97 km away
Nearby Attractions
Akumal Beach
11,549 reviews
3.42 km away
The Jungle Place - Tours
916 reviews
5.71 km away
Cenote Santa Cruz
571 reviews
2.51 km away
Bejil-Ha Riviera Maya
37 reviews
5.44 km away
Ask a question
Questions & Answers
Anne-Sophie B
5 December 2017|
AnswerShow all 3 answers
Response from Lorenzo A | Property representative |
Good morning The minimum age for Zipline is 4 years 15 kilos and 1 meter That’s correct there are 3 options according to the child ability Fly alone Fly with a parent Fly with a guide We hope to see you soon at the... More
1
Vote
Google Translation
Keith2424
28 October 2017|
AnswerShow all 5 answers
Response from DenverMama2017 | Reviewed this property |
Keep in mind the cenote is not large so "walking through" is only a really short path around the edge. There is an underground cave tour on the same property which includes a bridge across a cenote if that's more your speed... More
1
Vote
vanislandgirl79
24 August 2017|
AnswerShow all 8 answers
Response from Lorenzo A | Property representative |
Hi You can take a colectivo at the highway and drop off at our highway entrance We have a free shuttle from our highway entrance to reception There is a security man that call you a van
1
Vote
Google Translation