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Derby Visitor Centre

30 Loch Street | Kimberley Region, Derby, Western Australia 6728, Australia
+61 8 9191 1426
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Review Highlights
Disappointing

After making a booking and paying the entire amount for the overnight stay on the Horizontal Falls... read more

Reviewed 2 weeks ago
melgianni
,
Sydney, Australia
via mobile
MODERN FACILITY

This bright & modern facility offers heaps of information on Derby & the Kimberley with staff on... read more

Reviewed 2 weeks ago
loveindo
,
Melbourne, Australia
Read all 102 reviews
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The Derby Visitor Centre can tell you all there is to know about Derby including 'things to see and do' tours to experience, explore the history or just sit back and relax. The Derby Visitor Centre offers a free booking service for all tours and accommodation, both in Derby and the rest of Australia's Northwest.
  • Excellent49%
  • Very good40%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
LOCATION
30 Loch Street | Kimberley Region, Derby, Western Australia 6728, Australia
CONTACT
Website
+61 8 9191 1426
Write a Review
Reviews (102)
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1 - 10 of 98 reviews

Reviewed 2 weeks ago via mobile

After making a booking and paying the entire amount for the overnight stay on the Horizontal Falls Adventures, 3 months prior to the date of the booking. We were advised by the Derby Visitor Centre on the date of the booking! After arriving in Derby...More

Thank melgianni
Derby_Visitor_Centre, Manager at Derby Visitor Centre, responded to this reviewResponded 2 weeks ago

Thank you for your review of the Derby Visitor Centre. I was advised of the situation of your booking. I am not sure how the mistake occurred, but my staff did do all they could to try and rectify the booking. Online bookings are first...More

Reviewed 2 weeks ago

This bright & modern facility offers heaps of information on Derby & the Kimberley with staff on hand to help with enquiries or booking tours. You can spend time here reading the interpretive plaques throughout the facility to learn more about Derby & its history....More

Thank loveindo
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 2 weeks ago

Thank you for your review. The Derby Visitor Centre is well set out and the friendly staff are always on hand to offer advise to the public.

Reviewed 4 weeks ago

We called in to the centre three times during our brief visit to Derbyshire, and received good advice and guidance from them.

Thank Ron W
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 4 weeks ago

Thank you for your kind review, we pride ourselves on our centre and the knowledge of our staff. We are very pleased you enjoyed your time here in Derby.

Reviewed 5 weeks ago via mobile

Was impressed with the Derby Visitor centre- great variety of information and local products. You can watch an information video and staff are knowledgeable of area, most being local.

Thank Family4Perth
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 4 weeks ago

Thank you for your kind review of the Derby Visitor Centre. We are very proud of our centre and our staff.

Reviewed 13 July 2017 via mobile

Visitor Centres in outback WA continue to impress! Well presented by very helpful staff and well priced quality wares from local and indigenous suppliers.

Thank Garry B
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 4 weeks ago

Thank you for our kind review of the Derby Visitor Centre. We pride our selves on our centre and our staff and glad you enjoyed your time with us.

Reviewed 12 July 2017

A lot to see and read. Great video about this area. Aboriginal arts and sculptures to buy are good. Very interesting maps of the area.

Thank Helen S
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 4 weeks ago

Glad you enjoyed your time at the visitor centre. We are very proud of our centre and our staff.

Reviewed 1 July 2017

What wonderful staff, so will to help and promote thier district. Special mention to KIM who went out her way to help us eastern seaboard travellers. Enjoyed the looped DVD also.

Thank Tony2170
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 3 July 2017

Thank you for your review, we are very proud of both our centre and our staff.

Reviewed 7 June 2017

Jane Hill was very helpful and said she would post a postcard and Stella Macintyre said the same but at a higher cost. Unfortunately I due to Kimberley Tours I did not get time to go inside

Thank Peter M
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 8 June 2017

Even though you were unable to visit our centre, was glad you were able to receive your postcard eventually.

Reviewed 27 May 2017

This centre had very helpful and informative staff, and a great range of informative displays, including maps and videos. Well worth a visit.

Thank JaneMacG
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 29 May 2017

Thank you for your kind review of our Visitor Centre.

Reviewed 24 May 2017

the ladies are always friendly here and always busy.There is a vast array of gifts and souvenirs here to take as memories of Derby

Thank bjlester-67
Derby_Visitor_Centre, Public Relations Manager at Derby Visitor Centre, responded to this reviewResponded 29 May 2017

Thank you for your kind review.

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