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Review Highlights
Great service

Saw firsthand how the friendly staff provide local knowledge and help in person and on the phone... read more

Reviewed 8 July 2018
Suzanne I
,
Alexandra Headland, Australia
Fantastic service, great products

I was killing time in town while my family was on a kayak trip, and I walked into the shop, milled... read more

Reviewed 1 February 2018
452markf
,
Melbourne, Australia
Read all 32 reviews
5
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Traveller Overview
  • Excellent42%
  • Very good37%
  • Average6%
  • Poor6%
  • Terrible9%
Travellers talk about
“information”(8 reviews)
“shop”(3 reviews)
About
Suggested duration: < 1 hour
Contact
8 Rainbow Beach Rd, Rainbow Beach, Queensland 4581, Australia
Website
+61 7 5486 3227
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from USD 256.50
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Reviews (32)
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1 - 10 of 30 reviews
Reviewed 13 August 2018 via mobile

The old lady on the service desk must have walked into the wrong store that morning. It was supposed to be visitor information but was anything but. Rude, unhelpful and dismissive. Give the job to someone else if you don't want to provide tourists with...More

Thank hatcheradam
Reviewed 8 July 2018

Saw firsthand how the friendly staff provide local knowledge and help in person and on the phone. Trips, tides, tips discussed and people's needs listened to.

Thank Suzanne I
Reviewed 1 February 2018

I was killing time in town while my family was on a kayak trip, and I walked into the shop, milled around and started a conversation with Sam and Maureen the owners. They have been in Rainbow Beach for 37 years and know everything there...More

Thank 452markf
Reviewed 20 January 2018 via mobile

Very unfriendly and unhelpful. Went in there to get some info on the region and advice for Fraser Island only to be told that I have to get this from the hire company I booked the hire car from. I believe the unfriendly lady had...More

1  Thank anjaschoenemann
Reviewed 30 November 2017

Rainbow beach tourist centre has whatever you are looking for. Friendly people with great knowledge of the area, cafes, newsagents, supply shops for when you are camping on the beach. Hire vehicles if needed to explore the local areas. the list is endless almost. Depending...More

Thank blackheart_12
Reviewed 11 November 2017 via mobile

Barb was a boss at providing us all the info we needed for our tour over to Fraser. She was fun, informative and a great agent and first contact for the town. We also loved our tour to Fraser with John the tour guide who...More

1  Thank Steve S
Reviewed 28 September 2017

Gentleman gave the best service he probably could, we needed information on tours to Fraser Island & Double Island Point, He didn't show any enthusiasm & appeared board with his work.He did however paid more attention to his mobile phone. I then went for a...More

Thank jules22017
Reviewed 28 September 2017

I went for a early morning kayak tour with Epic Ocean Adventures. It was just wonderful the water was very clear, saw dolphins, whales and turtles. Our guides were very nice and we all had heaps of laughs. Do it again any day I will...More

Thank Del G
Reviewed 9 August 2017

The tourist information place is always very helpful and so is ANY tourist centre you go to in Australia wether is be a beach hut or a big centre so if your stuck just go and find a tourist information place and they are always...More

Thank annwatts871
Reviewed 14 February 2017

Being a couple new to the area, we went in to try to get some information on Frazer Island and Double Island Point tours, that are done in the 4 wheel drive bus type vehicles. We approached the counter, and waited to be seen. We...More

Thank SharingTruthForAll
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