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SeaLink South East Queensland

SeaLink South East Queensland

SeaLink South East Queensland
4.5
6:00 AM - 5:00 PM
Monday
6:00 AM - 5:00 PM
Tuesday
6:00 AM - 5:00 PM
Wednesday
6:00 AM - 5:00 PM
Thursday
6:00 AM - 5:00 PM
Friday
6:00 AM - 7:30 PM
Saturday
6:00 AM - 3:00 PM
Sunday
6:00 AM - 3:00 PM
About
SeaLink North Stradbroke Island, formerly Stradbroke Ferries, offer vehicle and passenger ferry services to North Stradbroke Island (Minjerribah). Travel to Straddie in speed and style with us.
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  • Karen N
    49 contributions
    5.0 of 5 bubbles
    Very efficient
    Travelled over to Straddie with our 2 year old granddaughter. I was impressed with the efficient processes for booking in and boarding. We were asked if there were any children on board before deciding where we were best placed on the ferry. Had to return earlier than we would have liked on Sunday due to later ferries being fully booked. It was expensive just for an overnight trip, but we were unable to take the passenger fast ferry as we needed to take travel cot, etc for our granddaughter.
    Thanks for the 5 stars we are wrapped to hear that you had a fantastic journey. Our staff work hard to ensure our customers have a brilliant experience. On behalf of all of us, we look forward to welcoming you back on-board again soon. Kind regards, Kate from SeaLink
    Written 8 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 22 October 2023
  • Samantha W
    4 contributions
    5.0 of 5 bubbles
    Little Paradise Trip
    Amazing experience, the cafe/bar has a great selection of drinks and food! But I can thank them enough I had my times wrong and lucky enough to get on the ferry even being 10mins late absolute legends!!! Can’t wait to go back 10/10!
    Thanks for the 5 stars we are wrapped to hear that you had a fantastic journey. Our staff work hard to ensure our customers have a brilliant experience. On behalf of all of us, we look forward to welcoming you back on-board again soon. Kind regards, Kate from SeaLink
    Written 8 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 25 October 2023
  • MartinNZ04
    Auckland, New Zealand30 contributions
    5.0 of 5 bubbles
    Efficient car ferry service.
    We booked a return Journey with Sealink online in October to Stradbroke Island. We were on holiday from New Zealand. I rang the company to confirm and they told me to call back when we knew the registration number of our rental vehicle. A couple of days before our journey I rang back and informed them of the registration of our vehicle. We arrived in plenty of time checked in and waited for the ferry. Driving onto the ferry and parking was well organized. The journey took about 45 minutes. On arrival we just dove off no problems. On the return journey just drove on after crew checked our number plate, no problem. The journey was smooth even though the sea was a bit choppy. The ferry has toilets , and a nice cafe. All the staff we dealt with were polite helpful and friendly. Very impressed with the whole experience. I would totally recommend Sealink ferries and would use them again.
    Dear Martin. Thank you for taking the time to post a review. We aim to provide highly qualified staff members with great expertise in loading and unloading vehicles while delivering flexibility and awesome customer service. It sounds like you encountered just that! Your encouraging words are appreciated. "Thank you for choosing us to travel to North Stradbroke Island. We look forward to seeing you on another SeaLink vessel again soon. Kind regards, from Kate from SeaLink
    Written 8 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 1 November 2023
  • Michael C
    2 contributions
    5.0 of 5 bubbles
    Love Straddie 💙
    This is our 4th trip to the island and always look forward to taking the car across on the ferry. The views are spectacular and we love a beer on the way across. Till next time Straddie 💙🏝️🐟🏖️
    Michael C Thank you for the 5 stars! We are thrilled to receive your review! Thank you for choosing us to travel to North Stradbroke Island. We look forward to seeing you on another SeaLink vessel again soon :) Kind regards, Sarah from SeaLink
    Written 27 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written 17 November 2023
  • Wayne P
    Brisbane, Australia15 contributions
    4.0 of 5 bubbles
    Travelling with sea link for over thirty years. Very happy with the professional crews.
    As usual a professional crew looked after us both coming to and from Straddie. We travel over and back about three to four times a year towing a boat and a caravan. We always get to the ferry early but often confused to which lane we should line up. I would suggest highlighting which lane should be used when returning from Straddie when towing. A minor issue but may make it easier for all
    Hi 946waynep, Thank you for taking the time to review and rate our service. We are happy to hear you travel to the island frequently and hope you are aware of our winter caravan + camping special as it would likely be a perfect fit for you :) Thank you for also providing feedback about your experience when you arrive at the terminal for travel, this feedback has been passed on to our operations team. We look forward to welcoming you on board again in the future. Kind Regards, Sarah from SeaLink.
    Written 20 December 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled with family
    Written 16 December 2023
  • O5561SQsallym
    Sydney, Australia77 contributions
    4.0 of 5 bubbles
    A fun day out
    Very efficient ferry and connecting bus service to take us across the island. Grotto walk was great. Only complaint was that it poured with rain on bus ride back and bus roof leaked and I got soaked.
    We're glad you found our ferry service efficient and enjoyed your time exploring the island, especially the Gorge Walk. We're sorry to hear about your experience with the rain and the leak on the bus. While the bus service is managed by another provider, we understand how it impacts your overall journey. We hope to welcome you aboard again soon. Kind Regards, Sarah from SeaLink
    Written 27 February 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Travelled as a couple
    Written 25 February 2024
  • Escape26585153316
    1 contribution
    5.0 of 5 bubbles
    Sealink Vehicle Ferry
    I've taken a few trips on the Sealink vehicle ferries and it is always worry free and easy. Great staff, great communication via emails with booking details etc. Very happy
    Hi Escape, We're thrilled to hear your trips with us have been worry-free and easy! Thank you for the kind words about our staff and communication. We aim to make every journey smooth and enjoyable. Best regards, Sarah from SeaLink
    Written 3 March 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2024
    Travelled solo
    Written 29 February 2024
  • fiski2016
    Sunshine Coast, Australia12 contributions
    5.0 of 5 bubbles
    Easy, enjoyable ferry experience.
    Online booking was simple, clear and uncomplicated. Everyone we dealt with was friendly and professional. Easy access to embarking and disembarking which was handled efficiently and timeously by staff. The café only board, seating and amenities were of a high standard. A most enjoyable experience.
    Hi fiski2016, We're thrilled to read about your seamless booking process and positive interactions with our team! Ensuring easy access and efficiency in all aspects of your journey, alongside high standards at our café and facilities, is essential to us. Hearing that you had an enjoyable experience truly makes our day. Thank you for choosing to travel with us and for your wonderful feedback! Best regards, Sarah from SeaLink
    Written 7 March 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Travelled with family
    Written 5 March 2024
  • Kejun H
    1 contribution
    5.0 of 5 bubbles
    Amazing experience!
    We took many pictures and videos in the Island and shared them with my friends in WeChat channel. I played Taiji Boxing on the beach with my special clothes. That is an amazing experience! We hope we can be back very soon.
    Thank you, Kejun H, for the fantastic 5-star review! It sounds like you had an incredible time on the Island, capturing memories and sharing them with friends. Your Taiji Boxing experience on the beach truly epitomizes the unique adventures that await at North Stradbroke. We're delighted you enjoyed your visit and are looking forward to welcoming you back soon for more amazing experiences! Best regards, Sarah from SeaLink
    Written 1 April 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2024
    Travelled as a couple
    Written 25 March 2024
  • Barry R
    5 contributions
    5.0 of 5 bubbles
    Spending a few days relaxing with friends on Stradbroke Island.
    My wife and I with another couple spent 4 days on Stradbroke Island last week, taking our vehicle across the bay with SeaLink. Booking was made on line. The time spent on Straddie was very enjoyable, contributed to by the efficient service of the SeaLink team. They were ready for us when we arrived at the Cleveland terminal. We wanted to change our booking for return which was done expeditiously and efficiently by phone. The vehicle transport has good facilities and suitable eats and drinks for the transfer period of about 30 minutes.
    Thank you for the fantastic 5-star review! We're delighted to hear that you and your companions had a great time on Stradbroke Island and appreciated the efficiency and readiness of our SeaLink team. We're glad that our booking flexibility and onboard facilities added to the enjoyment of your journey. We strive to make every trip seamless and enjoyable, and it sounds like we succeeded with yours. We look forward to welcoming you back for another memorable trip. Best regards, Sarah from SeaLink
    Written 28 April 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2024
    Travelled as a couple
    Written 28 April 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

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4.5
4.5 of 5 bubbles336 reviews
Excellent
207
Very good
81
Average
19
Poor
5
Terrible
24

Stephanie Eaton
Redland Bay, Australia3 contributions
1.0 of 5 bubbles
Feb 2023
I was completely embarrassed that our UK visitors were slugged with a $143 parking ticket because there were NO parking bays available close to the car ferry where we had planned to meet them as passengers in our car. They had to carefully park beside a "No Standing" sign which didn't obstruct any other cars or the road. Furthermore, upon our return from our day trip to Stradbroke Island we noticed other cars with parking tickets who found themselves in a similar situation and had to park up on the grass under trees.

Of course, we couldn't allow our visitors to pay the fine and so on top of the $204 we paid for our car to go on the ferry and now the $143 parking fine we are $347 in the red because of this situation leaving a very sour taste in our mouths.

It may be a Redland City Council problem but as a ferry company you really need to sort it out between you both.

So unfair!
Stephanie Eaton, Redland Bay
Written 18 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 190stephaniee Thank you for taking the time to leave a review. We are sorry to learn that we failed to meet expectations on this occasion. We are committed to continuous improvement and your feedback regarding parking availability has been shared with management. On behalf of all of us, we hope to welcome you again and look forward to the opportunity to turn this experience around. Kind regards, SeaLink North Stradbroke Island Family.
Written 23 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sajed
1 contribution
2.0 of 5 bubbles
Jan 2022 • Family
I believe both Sealink and Stradbroke flyer have set up a trap to charge duplicate fare. I purchased a return ticket on a Sealink ferry from Cleveland. When I was returning from Dulwich, I realised I was on a different ferry service (Stradbroke flyer). The ticket guy claimed Sealink is a big company and trying to destroy their family business by operating duplicate service with same timetable. He charged me one way fare saying 'it's a daily issue and we can't afford free passengers'. Then I went to Sealink office at Cleveland wharf to get a refund for my unused one way ticket. I was told ' the other company is trying to lure Sealink customers by inviting them on board - customers only find it at the time of ticket checking and we can't refund so many customers'.
My question: as both companies are using same timetable (and both admit it's very confusing and it's a common problem), why they don't put up clear signage at Dulwich wharf? If not, why they don't inform customers at the time of initial ticket purchase, or before boarding ? Obviously Sealink's goal is to monopolise ferry business. Example, kangaroo island ferry - the most expensive ferry service in the world! However, other local companies should also not use any cheap technique to maintain their profitability.

My suggestion - Don't buy return ticket on North Stradbroke ferry !
Written 15 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Danny R
Brisbane, Australia30 contributions
3.0 of 5 bubbles
Mar 2021
Good quick trip to a great destination but there is a monopoly, and not just Stradbroke, they are everywhere, is a very sore point particularly with the Straddie locals. Over the past few years Sealink have tried to destroy the other family owned water taxi business and I am pretty sure they have not succeeded yet. They are the Qantas of ferries.
Like Qantas, against Rex and Virgin, they have tried to force them out by driving fares down to almost unsustainable level.
The good thing is the locals support the other business wholeheartedly.
Long may they be a thorn in the side.
Written 2 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Miker
Brisbane, Australia2 contributions
3.0 of 5 bubbles
Dec 2019
As a Redlands local visiting Straddie for decades (typically 2-3 time per year) we find ourselves for the first time searching for alternate venues due to the pricing of the vehicular ferry. It does like any commercial enterprise need to turn a profit and pay its way. However, especially given the challenges facing Islanders in a post-mining era, I would suggest this issue would be worthy of a local and state government think tank to assess how current pricing potentially stifles growth.

The best example I can think of is the government subsidy applied to the trans-Tasman ferry I.e. 50%. We travelled to Tassie last year in no small part due to the affordability of simply getting to the island.

Of all the ideas and schemes I see floated in the media to help underpin the island’s tourism future, I think think this basic gateway incentive would top them all.

Mike Rowley.
Written 14 November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

krustie22
London, UK6 contributions
1.0 of 5 bubbles
May 2021 • Solo
It is almost impossible to book onto the vehicle ferry to and from the SMBI islands. They charge a premium price for lousy service and the airheads that answer the phones are rude and unhelpful. I have been trying to book for 2 days now to get home after an operation and their solution was to go sit there and hope I could get onto one of the ferries. It is a joke.
Written 20 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trevor T
2 contributions
5.0 of 5 bubbles
Feb 2023
Travelling with Sealink on the vehicle ferry couldn't have been a better experience. Easy to navigate online ordering system, emailed receipts, knew who we were when we pulled up at the check in window, confirmation how many on board, ushered into position, safety check message and then ushered off at the other end. Left on time and arrived on time.
We arrived at the terminal ahead of time coming home and the helpful friendly staff even managed to get us on an earlier barge. Very professional service.
Written 27 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HI We are so glad travelling with us on the vehicle ferry was a great experience. We pride ourselves on the ease of being able to easily make bookings online. We are glad you appreciated the processes we need to follow to ensure all our customers are safe and comfortable and on time. We will always try to be flexible to move your booking to suit. On behalf of all of us, we hope to welcome you back onboard again soon. Kind regards, SeaLink North Stradbroke Island Family.
Written 14 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Navigator03420381412
Brisbane, Australia1 contribution
5.0 of 5 bubbles
June 2024 • Family
SeaLink ferry (vehicle) is like the ideal way to get to Stradbroke Island. The cruise is really relaxed, the onboard cafe is neat and in terms of value in our opinion it's better to take a car over there vs. taking the all day bus at $10 per person once you get on the island. Can't wait to revisit NSI again with SeaLink ferries!!!
Written 17 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking the time to provide this review! We appreciate the positive feedback, and we looking forward to seeing you onboard again soon! Best regards Stevie at SeaLink
Written 1 July 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

O5561SQsallym
Sydney, Australia77 contributions
4.0 of 5 bubbles
Feb 2024 • Couples
Very efficient ferry and connecting bus service to take us across the island. Grotto walk was great. Only complaint was that it poured with rain on bus ride back and bus roof leaked and I got soaked.
Written 25 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're glad you found our ferry service efficient and enjoyed your time exploring the island, especially the Gorge Walk. We're sorry to hear about your experience with the rain and the leak on the bus. While the bus service is managed by another provider, we understand how it impacts your overall journey. We hope to welcome you aboard again soon. Kind Regards, Sarah from SeaLink
Written 27 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Helen I
1 contribution
5.0 of 5 bubbles
Aug 2024 • Friends
Spectacular views of Moreton Bay. Excellent customer service from all staff. Seamless efficient friendly service.
Would thoroughly recommend taking your vehicle across to North Stradbroke gives you freedom to explore at your own pace. A great weekend away and do close to Brisbane for even day trips.
Written 5 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the 5 stars! I'm pleased to hear you enjoyed the trip and your time on Straddie. We look forward to seeing you onboard again soon. Cheers, Stevie at SeaLink
Written 28 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sarah G
5 contributions
2.0 of 5 bubbles
Feb 2023 • Couples
I haven’t even gone on the service yet and I already have a sour taste in my mouth. Was given a voucher for Christmas and rang them today to confirm for a booking. We were told by my parents the voucher was for a ferry and lunch special. When I confirmed this to the operator on the phone she said “that’s never happening on the voucher you were given” she was so rude about it. Rushed into booking as didn’t want to let my parents down. Paid extra for the ferry even though we thought it was included. Only to get an alert on Facebook hours later confirming there is a ferry and lunch special for 2. Not very happy with the service we received and probably won’t recommend anyone using it based on first impressions.
Written 27 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear sarah We are very disappointed to hear that you were dissatisfied with your recent experience with us. We always aim for the highest standards and take seriously the feedback of our valued customers. We would greatly appreciate the opportunity to discuss further, may we ask that you email us at seq.experience@sealink.com.au with the voucher number and current travel booked. We look forward to hearing from you soon. Kind regards, SeaLink North Stradbroke Island Family.
Written 27 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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SeaLink South East Queensland - All You MUST Know Before You Go (2024)

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