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Review Highlights
Welcoming and informative

A smiling and english-speaking assistant showed a good knowledge of the area and was able to advise... read more

Reviewed 21 August 2018
Doncaster, United Kingdom
Touring the Alps

We passed thru Bad Schandau in Saxony Germany on our grand European tour of the Alps. It was our... read more

Reviewed 25 January 2018
Durham, Canada
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Traveller Overview
  • Excellent23%
  • Very good52%
  • Average2%
  • Poor14%
  • Terrible9%
21 Aug 2018
“Welcoming and informative”
24 Jan 2018
“Touring the Alps”
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Markt 12, 01814 Bad Schandau, Saxony, Germany
+49 35022 90030
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Reviews (42)
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1 - 10 of 17 reviews
Reviewed 21 August 2018

A smiling and english-speaking assistant showed a good knowledge of the area and was able to advise me on the most appropriate walks to undertake. Maps were available - the free one was not great but the 7 Euro one was very adequate when used...More

Date of experience: August 2018
Thank trevor494
Reviewed 19 August 2018 via mobile

Lady who worked there rolled her eyes when I asked in German do you speak English. I asked about a few specific trails. She handed me a basic brochure and said here is your information and couldn’t have looked more annoyed. I stepped away as...More

Date of experience: August 2018
Thank hkeversole
Reviewed 12 April 2018

The worst every, we have been traveling all over Europe for the last three months and can say without a doubt that this is the worse information centre we have entered. They are the rudest people who didn't give adman once they found we could...More

Date of experience: August 2017
2  Thank DrChip
Reviewed 25 January 2018

We passed thru Bad Schandau in Saxony Germany on our grand European tour of the Alps. It was our 2nd time in Germany. Helpful office helped us with timetables and directions.

Date of experience: May 2017
Thank chickandbeast
Reviewed 6 August 2017

We found the tourist information office helpful and informative. We got clear answers to our questions - and staff were very willing to speak English to us.

Date of experience: July 2017
Thank lizith
Reviewed 3 July 2017

Very good service. I asked for info several months before our trip and they posted some brochures to me. I went in on arrival and bought lots of bus and train tickets for our stay. The lady spoke very good English and was friendly and...More

Date of experience: June 2017
Thank keith_aggersberg
Reviewed 18 February 2017

Prior to our trip we sent away for information and without hesitation they forwarded heaps of brochures and maps al the way to Australia. Whilst I do a lot of research on the internet it helps to have hardcopy brochures and maps to carry with...More

Date of experience: September 2016
Thank qldjulie
Reviewed 13 August 2016 via mobile

I thought the response in the Bad Schandau tourist office was disappointing and the welcome luke warm. I felt that I was a nuisance in asking for advice and recommendations as to where to go and what to see. Did not venture back there during...More

Date of experience: August 2016
1  Thank Charlie R
Reviewed 14 July 2016

Staff is very helpful and you are also able to arrange for rental bicycles there - it helps if you understand and speak a little german - but usually there will be assistants there who speak english also!

Date of experience: May 2016
Thank Gudrun R
Reviewed 19 December 2015

We were there looking for information to get to Bastei. The lady at the desk did not speak any English. So we missed the bus which runs to the bottom of Bastei trek and we had to walk 4kms to get there. The frequency of...More

Date of experience: October 2015
1  Thank Krushna T
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