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Travels in Wine Day Tours - CLOSED

Hendersonville, NC
+1 888-634-3939
Website
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Review Highlights
Poor communication, good wineries, not a good value

This company is very frustrating to communicate with. They list a phone number on their website but... read more

Reviewed 8 June 2014
TravelSouthernQueen
,
Asheville, North Carolina
Frustrating and Disappointing Experience

The other recent reviews pretty much describe our experience---this company was unresponsive to... read more

Reviewed 16 March 2014
RimeIce
,
Hendersonville, NC
Read all 34 reviews
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Overview
  • Excellent44%
  • Very good8%
  • Average5%
  • Poor2%
  • Terrible41%
8 Jun 2014
“Poor communication, good wineries, not a good value”
15 Mar 2014
“Frustrating and Disappointing Experience”
LOCATION
Hendersonville, NC
CONTACT
Website
+1 888-634-3939
Reviews (34)
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Traveller type
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1 - 10 of 34 reviews

Reviewed 8 June 2014

This company is very frustrating to communicate with. They list a phone number on their website but they don't answer the phone and their message says the don't accept voice mail messages and that you must email them. However, I went on the tour and...More

1  Thank TravelSouthernQueen
Reviewed 16 March 2014

The other recent reviews pretty much describe our experience---this company was unresponsive to phone calls, e-mails, and even in-person visits in our five months of trying to schedule a tour. A date was finally booked, but then we found it had been cancelled when we...More

4  Thank RimeIce
Reviewed 18 November 2013

I had gotten a Groupon for this tour an waited until the fall to go. There is no way but email to contact this company and they do not respond in a timely manner, if you're lucky to get a response at all. My tour...More

2  Thank MNatashaS
Reviewed 8 November 2013

Our Wine Tour was OK however, Kimberlee has the worse customer service skills! She started a Wine Club in Charlotte, NC. She took our club membership dues and then abruptly step down as the Club Organizer! We never received any refunds or any further communication....More

3  Thank Eboni M
Reviewed 29 October 2013

My husband bought me a wine tour from this group via LivingSocial in May 2013 for mothers day. It is now nearly November, and we have had ZERO customer service. My husband has called, only to be redirected to an email which is never monitored....More

4  Thank Kris B
Reviewed 22 October 2013

My wife and I have been waiting until the fall to use a Groupon for Travels in Wine, and when I tried to schedule an appointment, by the phone # provided, it goes to a phone that is never answered and cant leave a message....More

2  Thank Chris K
Reviewed 22 October 2013

I got the Groupon last April and called and left numerous messages in order to schedule. The only way I got a response is by sending a request form for a large party then once they emailed me back I noted I had the groupon...More

1  Thank Darby C
Reviewed 17 October 2013

This company is so difficult to communicate with. Left several message and emails. Only after calling Living Social to complain that we couldn't use our vouchers did the company respond and book a tour for 2 months later. THEN THEY CANCELLED ON US 2 DAYS...More

1  Thank Kostantina56
Reviewed 7 October 2013

I purchased a groupon months ago and it expires this month so I have been trying to schedule with them for over a week with absolutely no response from them via phone or email!!! I've sent three emails and called numerous times. There is no...More

1  Thank CBGil
Reviewed 7 October 2013

It should have been an omen when I was emailing Kimberlee, the liaison, I was told that they had room for my husband and I for a private tour and that I needed to book ASAP and in the next email she acted like we...More

3  Thank Kennah B