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Ruby City Gems & Minerals

130 E Main St, Franklin, NC 28734-3045
+1 828-524-3967
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Review Highlights
The museum is incredible!

I had a couple of my native mined Sapphires cut and set into a pendant. It turned out beautifully... read more

Reviewed 25 October 2016
Mo S
,
Cleveland, Ohio
Not your typial tourist gem shop!

I stopped in here in early October and was amazed at the variety and quality of gemstones, crystals... read more

Reviewed 13 October 2016
Sonia T
,
Hope, Maine
Read all 27 reviews
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Overview
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Seasonal Hours Open For Season March 1st Closed April 8-16 (Spring Break)
  • Excellent83%
  • Very good11%
  • Average3%
  • Poor3%
  • Terrible0%
Travellers talk about
“for sale” (5 reviews)
“tumble” (3 reviews)
Closed
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Hours Today: Closed
LOCATION
130 E Main St, Franklin, NC 28734-3045
CONTACT
Website
+1 828-524-3967
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Reviews (27)
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1 - 10 of 27 reviews

Reviewed 25 October 2016

I had a couple of my native mined Sapphires cut and set into a pendant. It turned out beautifully! There were a few hiccups along the way (the 2 stones were put into 2 separate pendants and had to wait another 2 weeks for it...More

Thank Mo S
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 27 October 2016

Thanks for the great review! Because we personally serve each customer and each stone we process is individual, this type of work is not 100% science. WE ACTUALLY CUT YOUR STONE. No hype, no sleight of hand, no BS, only cutting and mounting by hand...More

Reviewed 13 October 2016

I stopped in here in early October and was amazed at the variety and quality of gemstones, crystals and minerals. The owner is proudly third generation and he was very helpful and knowledgable. This is not your typical touristy gem shop. Highly recommend if you...More

Thank Sonia T
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 14 October 2016

You are correct when you say proud owner third generation......I began working for my family when I was 8 years old in 1974. My family taught me hard work, determination, honesty and fair business principles and I am proud to continue this into the next...More

Reviewed 6 October 2016 via mobile

This store has a nice variety of stones, minerals and gems. I wanted some unset 2mm faceted gemstones. These are tiny! The ladies were patient and helpful working with these little gems and helped me find exactly what I wanted.More

Thank Rita W
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 14 October 2016

Thanks for the great review! All of us here are always patient with our customers whether they are newbies or experienced in rocks, gems, specimens and jewelry. We like to give all who come here that good experience they will remember and take back home...More

Reviewed 7 August 2016 via mobile

I went to get an estimate to get some native stones that I found at a local mine. They were very helpful to my wife and I. They had a large variety of stones and jewelry to purchase.More

Thank Eugene B
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 14 October 2016

Our goal at Ruby City is to be honest and fair when we examine customers gemstones when they are considering having them cut and polished. We pride ourselves as being the area's go to place for no bull, no hassle lapidary services. We will always...More

Reviewed 1 August 2016

My first trips to Ruby City were in the eighties when I was a kid. I remember being amazed by their museum and a room with lighting that made a collection of stones glow in neon colors. I returned to Ruby City several times as...More

Thank PizzaAndBeerLovr
Kevin K, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 2 August 2016

It's so nice to have made such an impression on someone. Having customers return year after year to enjoy our ever changing store, and to bring the next generation, shows me we have been doing something right! I'm 3rd generation and my son Evan now...More

Reviewed 28 June 2016 via mobile

really worth going in if you are in franklin, even if you're not that into stones. they have a museum in the lower level and an impressive selection of tumble stones, salt lamps and incense on the main level. prices are much more reasonable than...More

Thank XelaGringa
KevinKlatt, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 29 June 2016

Thanks for your positive feedback! As you say, even if you're not into stones, we have tons of gift items, great jewelry, all in a remodeled store with a large museum! We are always getting new items so come back often to see what's trending!...More

Reviewed 9 June 2016 via mobile

We were very impressed with the variety of gems and the large amount of quality settings for jewelry. The owner was extremely knowledgeable and friendly. They helped us with the equipment we needed to get started on a new hobby. We will be back.

Thank Terry D
KevinKlatt, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 29 June 2016

Thanks for that great review! I'm so pleased to hear how we compare to other stores. From the sounds of it, we are doing something right! If in the future we can do anything else for you, please do not hesitate to ask.

Reviewed 15 May 2016

So much choice in terms of variety. From rough stone, to tumbled, jewelry, and supplies for the lapidary enthusiast. Helpful staff, even when I showed up half hour to close. Very satisfied with my purchase!

Thank Tracie E
KevinKlatt, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 17 May 2016

Thanks so much for the 5 star review! We pride ourselves in having a great selection in Jewelry, gems, minerals, rocks and lapidary equipment. If ever we can help please don't hesitate to call. We ship our products as well.! Thanks again!...Kevin & Jennifer

Reviewed 25 April 2016 via mobile

Many items from around the world. Helpful staff. Nice stop in the middle of town. Quartz and amethyst a plenty. Turquoise was abundant also. No matter what your budget, there is something for you.

Thank dpcrph
KevinKlatt, Owner at Ruby City Gems & Minerals, responded to this reviewResponded 17 May 2016

Thanks for the great review. Hope we can help you in the future! Kevin & Jennifer

Reviewed 6 February 2016

i have made several online orders, have always been pleased with my orders. they come timely. and if you too are a rockhound... when this parcel arrives... its like christmas!

Thank 2011unhappyguest2011
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