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Great Smoky Mountains Railroad

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Address: 226 Everett St, Bryson City, NC 28713-6405
Phone Number: +1 800-872-4681
Website
Today
08:00 - 17:00
Open now
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Hours:
Sun - Sat 08:00 - 17:00
Recommended length of visit: 1-2 hours
Description:

A 52-mile rail journey through valleys, inside winding tunnels and across...

A 52-mile rail journey through valleys, inside winding tunnels and across spectacular gorges of the Great Smoky Mountains.

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TripAdvisor Reviewer Highlights

Read all 1,937 reviews
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  • 951
    Excellent
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    Very good
  • 249
    Average
  • 151
    Poor
  • 112
    Terrible
Lots of fun!

Fun train ride to Dillsboro for lunch! Billie Jean was our hostess and she rocks! Train trip was nice a relaxing, very scenic, Billie Jean pointed out a few of the notable... read more

4 of 5 bubblesReviewed 1 week ago
Jackie B
,
Lake Mary, Florida
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1,937 Reviews from our TripAdvisor Community

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Showing 1,932: English reviews
Cleveland, Georgia
Level Contributor
23 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

If you haven't rode the train for the Polar Express, do so soon. We took the children and the 2 year was amazed with every thing going on. The elves were awesome serving others chocolate and cookies, singing songs and interacting with the passengers. The highlight at the end was Santa and elf giving candy and silver bell. Enjoyed the... More 

Helpful?
Thank dollyh668
Cowpens, South Carolina
Level Contributor
14 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

My son (6 years old) and I started going to Bryson City for the GSMR Polar Express event 2 years ago and loved it so much we've kept going. This year was no different. The train ride is over an hour long, the kids get to see Santa who gives them a sleigh bell, they hear the story of the... More 

Helpful?
Thank schastain
Charleston, South Carolina
Level Contributor
10 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

Lots of fun. The waitress Glow was so good with the children. Cookies were actually homemade and the hot chocolate delicious and just the right temperature. Santa came on board which was such a treat for the kids. Some of the scenery on the trip was sad. It would be nice if those homes had a little decoration but of... More 

Helpful?
Thank uscrph
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

This was the most fascinating experience! 2 adults and a 11year old just took a ride to the North Pole on the train in Bryson City. Paid for the deluxe package and it was worth it. You get a take home coffee mug that had some delicious hot chocolate inside. A bag of goodies that includes shortbread cookies, mints, chocolate... More 

Helpful?
Thank Aysia H
Lexington, Kentucky
Level Contributor
98 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW via mobile

We were a family of four: 6 year old and 2 year old, in matching pajamas. Our chef in our car was so nice and professional she did a great job. We rode first class and received a collectible mug, reusable bag and a sack of treats. Santa came by and saw each child and gave each one a bell,... More 

Helpful?
1 Thank ANHPhoto
Mooresville, North Carolina
Level Contributor
92 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We just returned from our trip to the GSMR for The Polar Express ride. We have two children age 4 and 2. It was a great day filled with many great memories for all of us. We did the first class coach and it is worth the money because like my wife said our kids are young only for a... More 

Helpful?
Thank CaribbeanSidewinder
2 reviews
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Great experience, children loved it and very well organized. Quaint and charming town, we enjoyed walking downtown during the day and rode the train that night. Would recommend

Helpful?
Thank Donna N
1 review
2 of 5 bubbles Reviewed 6 days ago NEW

I paid over 200 dollars for four people to go to this event. We were in the Crown Class. The girls acting as chefs just did not do a good job. You could tell they were not into their roles at all and were ready to go home. Save your money.

Helpful?
Thank Camille C
Lake Mary, Florida
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW

Fun train ride to Dillsboro for lunch! Billie Jean was our hostess and she rocks! Train trip was nice a relaxing, very scenic, Billie Jean pointed out a few of the notable sights!

Helpful?
Thank Jackie B
Charlotte, North Carolina
Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We wanted to have a memory making adventure. This was a great family friendly adventure. Take the book (Polar Express) with you to enjoy in your own seats. They have a large book to share, but it's so nice to have your own. PJ's are a MUST. Feel free to wander the town in them too. It's fun being a... More 

Helpful?
2 Thank treesefamily

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?