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The Jungle Place - Tours

Certificate of Excellence
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Address: | Near Playa Del Carmen, Chemuyil, Mexico
Phone Number:
+52 984 116 9777

The Jungle Place is a licensed sanctuary for the endangered Spider Monkey....

The Jungle Place is a licensed sanctuary for the endangered Spider Monkey. They rescue and rehabilitate orphaned monkeys who were victims of the illegal pet trade, poaching, habitat destruction and exploitation. All too often these beautiful, highly intelligent primates become victims when humans and nature collide in a natural paradise like The Riviera Maya. The in-person tours they offer to help support the sanctuary are the very definition of sustainable and ecologically responsible tourism.The owners, Heidi and Joel, are a wonderful couple who originally moved to the area to retire but instead devoted their lives to care for these rescued monkeys. They provide them with an incredible amount of love, individual attention, medical care and specialized diets, all within a beautiful and meticulously well-kept habitat right in their native jungle.Visit in-person to meet the owners and the monkeys, view the facilities and habitat, and see first-hand the level of care that your donation helps provide. Be sure to reserve your tour well in advance, as they allow only a very limited number of visits per week.

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TripAdvisor Reviewer Highlights

Read all 859 reviews
Visitor rating
  • 758
  • 29
    Very good
  • 16
  • 6
  • 10
Unbelievable and unforgettable!

We came to Playa del Carmen for a month to celebrate my Mums 80th birthday. The privilege of visiting and experiencing the monkeys in heir habitat as their guests will remain one... read more

5 of 5 bubblesReviewed 3 days ago
Denver, Colorado
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859 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Denver, Colorado
2 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

We came to Playa del Carmen for a month to celebrate my Mums 80th birthday. The privilege of visiting and experiencing the monkeys in heir habitat as their guests will remain one of the best experiences my family has ever had. Heidi ,Joel and David have humbly dedicated their lives to saving a species close to extinction and we should... More 

Thank daretoclaire
West Sussex, United Kingdom
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

What an amazing experience. Heidi and Joel felt like old friends. They were very welcoming and you can see the affection and warmth they have for the monkeys. They have built this place from nothing and there wasn't anything commercial about the sanctuary which was a pleasant change from the usual trips / days out. The sanctuary houses 91 monkeys... More 

4 Thank lewislining
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Love animals? Want to get up close and personal? Want to donate to a couple who spends their life looking after the well fair of this animals? This place is for you! You literally get hugged by these sweet little guys. You have to email them/call to set up an appointment. They are not a "tourist trap" commercial place so... More 

2 Thank Renee S
Sherborn, Massachusetts
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

You will never have an experience like this anywhere. Absolutely amazing. Not a tourist trap. They welcome you into their home. Take pictures for you with your camera. We had an amazing experience and a ton of wonderful pictures. They only have small groups, two times per week. A highlight of our vacation. You are smart to book this before... More 

1 Thank ouellettej
Level Contributor
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 January 2017

Amazing, amazing experience. This was our third trip to Mexico and was the highlight of our trip. Heidi and Joel are doing amazing work with the 80+ spider monkeys they have adopted. This is truly an unforgettable experience and we will definitely make visiting The Jungle Place a must each time we are in Riviera Maya.

2 Thank hwang0
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 January 2017 via mobile

Thanks to Heidi and her husband.it was perfect. This is not a zoo...So it's a privilege to see those rescued créatures.

3 Thank lequienb
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 December 2016 via mobile

This tour was once in a lifetime. Awesome. Yes, it is difficult to book and get too, but 2 groups of four twice a week get to go ONLY. This ensures the monkeys are not an act. They would never let us in there if they didn't need money to feed the animals, they are not living in opulence, believe... More 

8 Thank Stephanie V
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 18 December 2016

My wife and I visited The Jungle Place during our two weeks stay in the Mayan. This was our fourth visit to see Heidi, Joel and the close to 90 spyder monkeys that they care for. This is a definite must-see for anyone going to the Mayan. Book your reservations on line on The Jungle Place website. This is a... More 

12 Thank Shane S
Philadelphia, Pennsylvania
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 December 2016

My family and I visited on November 28th and it was truly an amazing experience. I appreciate the non-commercialized feel (12 in our group) and the ongoing commitment to truly caring for these monkeys. Heidi and Joel patiently answered everyone's questions and made everyone feel welcome. My two daughters (10 and 12) have not stopped talking about this experience. The... More 

6 Thank Jim M
Baton Rouge, Louisiana
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 November 2016

We loved our experience at The Jungle Place! My husband planned this excursion as part of our honeymoon in Mexico, because he knows how much I love monkeys. We rode the collectivo to Chemuyil, and then took a taxi to the sanctuary. We had a wonderful time! The monkeys jump and climb all over you in a contained space as... More 

1 Thank Rebecca N

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