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Ningaloo Whaleshark Swim

Features Animals
31 Maidstone Cres, Exmouth, Western Australia 6707, Australia
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Review Highlights
Do it, Do it, Do it!!

We had an amazing day with this Company. Our Crew, Seth, Daphne, Sian, Zac, Dean and 2 lovely... read more

Reviewed yesterday
Debbie V
,
West Auckland
via mobile
Disappointing customer experience

Really NOT impressed. Given the positive reviews I read (and a lot of money paid) I would have... read more

Reviewed 4 days ago
Luca C
,
New Delhi, India
Read all 659 reviews
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Experience wonder with us! Each day we have the privilege of taking guests from all over the world out to swim with the amazing whalesharks, and or humpback whales and or mant rays, and experience the marine wonderland that is the Ningaloo Reef. We are all about whaleshark tours the way they are meant to be - safe, fun, full of wonder and truly memorable. Our aim is simple : to give each and every one of our customers one of the best tours they have ever been on. Because we own and operate our own spotter plane to find you whalesharks to swim with, for the last 10 years our guests have spent longer actually swimming with a whaleshark than guests on any other tour. (And isn't that why you go on a whaleshark tour in the first place?)
  • Excellent91%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“spotter plane” (87 reviews)
“whaleshark swim” (36 reviews)
“these guys” (53 reviews)
Open Now
Hours
Hours Today: 7:00 am - 5:00 pm
Suggested Duration: More than 3 hours
LOCATION
31 Maidstone Cres, Exmouth, Western Australia 6707, Australia
Write a ReviewReviews (659)
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"spotter plane"
in 87 reviews
"whaleshark swim"
in 36 reviews
"these guys"
in 53 reviews
"manta rays"
in 46 reviews
"amazing experience"
in 38 reviews
"bucket list"
in 34 reviews
"other companies"
in 16 reviews
"fish"
in 44 reviews
"end of the day"
in 21 reviews
"once in a lifetime"
in 24 reviews
"from start to finish"
in 20 reviews
"awe inspiring"
in 7 reviews
"making sure"
in 19 reviews
"highly recommend this company"
in 12 reviews
"dream come true"
in 7 reviews
"food was great"
in 17 reviews
"great company"
in 9 reviews
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1 - 10 of 652 reviews

Reviewed yesterday via mobile

We had an amazing day with this Company. Our Crew, Seth, Daphne, Sian, Zac, Dean and 2 lovely female Volunteers we're just the best. Seth and Daphne are so knowledgeable and any questions we threw at them they could answer. Sian was so talented driving...More

Thank Debbie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 days ago

Really NOT impressed. Given the positive reviews I read (and a lot of money paid) I would have expected a much much better customer experience, which goes beyond seeing the whale sharks that are practically guaranteed during the right season. Very difficult and no-friendly booking...More

Thank Luca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NingalooWhalesharks, Owner at Ningaloo Whaleshark Swim, responded to this reviewResponded yesterday

Thanks for taking the time to provide us with your perspective - its really appreciated, and really valuable in helping us improve what we do and how we do it. I have reviewed your complaint with the crew onboard on the day of your tour....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Ok, so the weather helped - it was warm and calm. Also, the wildlife was cooperative - we swam with a couple of whale sharks and stayed on the second one for the max allowable 1hr. We also had a great sighting of a mother...More

Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 weeks ago

I was so nervous about doing this as I am not a great swimmer but it was my husbands 50th birthday and it's something he has always wanted to do. From the initial booking with Kate (who was so friendly and informative over the phone)...More

Thank npwebb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We initially booked a whale shark swim and 2 dives with Ningaloo Whaleshark Swim, but because I am a paraplegic, I needed a special sort of boat. Kate organised with a different company for us to go with which had a more suitable "duck board"...More

Thank mignonkemke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

This has to be one of the best experiences I have ever had To swim with whale sharks, turtles dolphins and even a hammer head shark was unbelievable The crew were friendly helpful and helped make this a very special day The children and grandchildren...More

Thank Eric G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This was a well run and organized day.All the crew were very helpful,the majority had worked together for several seasons and nailed if.My wife is not a confident swimmer but with the help of Scott and a noodle had a memorable close up experience with...More

Thank Wilko63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

ningaloo whaleshark swim team are the best. very informative, supportive and was the best day out. was surreal swimming with such beautiful graceful whalesharks. even got to see an octopus and turtle. thoroughly recommend them.

2  Thank Karen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Highly recommend the Ningaloo Whaleshark Swim. They delivered on spotting the whalesharks fairly fast (they have a spotter plane), ease to get us in the water and fantastic team headed by Daphne. Well organised with a friendly team of seven on the boat and a...More

1  Thank Jacq2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Wow Wow Wow‼️‼️ most amazing experience ever. We swam with 3 whale sharks 4m to 6m in size. Got that close it felt like we could touch them. The most beautiful experience. Excellent day out. The staff were amazing. Seth took our 1/2 of the...More

Thank MeeshellB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Samantha K
11 October 2017|
AnswerShow all 3 answers
Response from MGK1970 | Reviewed this property |
February is too early, late April is the beginning of the season, we swam on the 29th and saw two smaller sharks but they were amazing. Our boat had 20 I think, two teams of 10 and we were in and out 4-5 times over the time... More
0
Votes
gmwardle
10 July 2017|
AnswerShow all 4 answers
Response from MoniqueLivesLife | Reviewed this property |
I find the local marine calendars helpful. Google "Ningaloo marine calendar" and a few come up. Looks like you might be in luck with whale sharks, and there also a few other things you have a chance of seeing.
1
Vote
Karen L
24 March 2017|
Answer
Response from Matt W |
Hi and thanks for both your question and valuing eco-certification - it means so much in so many different ways to so many different groups of people - I just wish more travellers looked for it as a first requirement. We... More
2
Votes
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