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Waterloo Premium Outlets

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Address: 655 State Route 318, Waterloo, NY 13165-5568
Phone Number:
+1 315-539-1100
Website
Today
10:00 - 19:00
Open now
See all hours
Hours:
Sun 10:00 - 18:00
Mon - Thu 10:00 - 19:00
Fri - Sat 10:00 - 21:00
Recommended length of visit: 2-3 hours
Description:

Waterloo Premium Outlets features an impressive collection of the finest...

Waterloo Premium Outlets features an impressive collection of the finest brands for you, your family and your home. Include a shopping stop during your next trip to the area. Located midway between Rochester and Syracuse, Waterloo Premium Outlets is conveniently located off the New York State Thruway (I-90) between Exits 41 and 42 in the picturesque Finger Lakes Region. Local Shop & Stay packages are available.

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TripAdvisor Reviewer Highlights

Read all 279 reviews
Visitor rating
  • 74
    Excellent
  • 116
    Very good
  • 52
    Average
  • 13
    Poor
  • 8
    Terrible
Lots of Variety, Not the best Sales

We visit these outlets at least once or twice a year. Some of the stores are not true "outlets", instead they have measly sales and are more along the lines of a regular store... read more

Reviewed 2 days ago
smiilexoxo27
,
Utica, New York
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279 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Utica, New York
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

We visit these outlets at least once or twice a year. Some of the stores are not true "outlets", instead they have measly sales and are more along the lines of a regular store such as: Ann Taylor, Famous Footwear, American Eagle, Old Navy etc. Don't expect awesome sales from these stores. However, other stores have great deals such as... More 

Helpful?
Thank smiilexoxo27
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

Spent a few hours shopping for everything from baby clothes at Osh Kosh and Carters to wallets at Coach, jeans and shoes. We usually make a stop at the kitchen collection for gourmet tastes and new gadgets. There are some good deals but not exceptional. The advantage is having them all in proximity. The shopping is open so best to... More 

Helpful?
Thank Toni G
Phillipsburg, New Jersey
Level Contributor
117 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
Reviewed 2 weeks ago

Love these outlets - a little of everything. Yankee Candles has good prices and loads of choices. Easy to get in and out, plenty of parking, convenient restrooms - something for everyone!

Helpful?
Thank R R
Dunkirk, New York
Level Contributor
45 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago via mobile

Myself and a few friends drove 150 miles to the Waterloo Outlet today. My first visit there. I was pleasantly surprised after reading a few negative reviews. The Coach store was wonderful and prices were amazing. We also enjoyed the Harry & David store and purchased many items at a very good price there. I will definitely be going back... More 

Helpful?
Thank Jeannine P
Rochester, New York
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 16 March 2017

if you speak Chinese this is the place to go, otherwise skip it and leave it to the Asian bus tours.

Helpful?
Thank Holly D
Lyons, New York
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 16 March 2017

it is best to go during the week ithe prices are lowered tha go 3miles dow the road to DE largo caseno nany fine reasterants to eat at. prices very so look around.

Helpful?
Thank stephen a
Rochester
Level Contributor
211 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
Reviewed 3 March 2017

I used to love some of the unique stores out here but they have gone. I used to get great bargains there but now, it may just be easier to look online or go to the mall. It is outdoors and bathroom and sitting areas not so convenient and not always clean.

Helpful?
Thank Elizabeth C
Rochester, New York
Level Contributor
5 reviews
3 attraction reviews
Reviewed 24 February 2017 via mobile

Always Fun! Went with a few friends today. We always enjoy going to the outlet stores. Bargains are always found there.

Helpful?
Thank GoofyGal53
Rochester, New York
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 18 February 2017

Not sure if WPO is suffering the same fate as many malls in the age of online shopping. In just over a year since my last visit. Ownership of Premium has changed hands. I found relocated stores, closed shops, much less selection of merchandise. No longer worth a trip.

Helpful?
1 Thank Phil L
Niagara Falls, Canada
Level Contributor
115 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
Reviewed 9 February 2017

Was looking for outlet merchandise. What we found in many place were "seconds" or items with imperfections. Had to look real close to find the problems but many were serious. Be especially careful in stores with large bright ceiling lights. We bought several clothing items off the piles on the tables. When we got home we noticed that the folded... More 

Helpful?
1 Thank Q3601UQmikem

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Waterloo Premium Outlets and other visitors
5 questions
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over a year ago
Woolrich, Pennsylvania
over a year ago
Woolrich, Pennsylvania
over a year ago
Woolrich, Pennsylvania
over a year ago

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Questions? Get answers from Waterloo Premium Outlets staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?