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WonderWorks

Open Now: 11:00 am - 8:00 pm
Open today: 11:00 am - 8:00 pm
Review Highlights
Amazing staff!

Our boys really wanted to do the ropes course. Once our 12 year old was up there he realized it... read more

Reviewed 29 October 2018
Stephanie C
,
Clayton, North Carolina
Fun place to spend a few hours

On a very quiet Thursday afternoon, we had the staff pretty much to ourselves. The canyon climb... read more

Reviewed 22 September 2018
Charles G
,
Ottawa, Canada
Read all 195 reviews
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Traveller Overview
  • Excellent48%
  • Very good37%
  • Average7%
  • Poor6%
  • Terrible2%
Travellers talk about
“laser tag”(55 reviews)
“canyon climb”(24 reviews)
“ropes course”(49 reviews)
About
Experience more than 100 hands-on exhibits. Be blown away by hurricane winds, manuever the controls of a NASA spacecraft to land the shuttle, lay on a bed of nails, pilot a fighter jet, design and ride your own virtual roller coaster, experience a...more
Open Now
Hours Today: 11:00 am - 8:00 pm
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Contact
9090 Destiny USA Dr, Syracuse, NY 13204-6090
Website
+1 315-466-7700
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Reviews (195)
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All reviews laser tag canyon climb ropes course bed of nails all ages combo ticket roller coaster hurricane simulator exhibit area kids and adults bubble lab wind tunnel fun things to do bigger kids high ropes amusement park money's worth
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1 - 10 of 194 reviews
Reviewed 29 October 2018

Our boys really wanted to do the ropes course. Once our 12 year old was up there he realized it was definitely NOT for him! The staff was amazingly patient, supportive, and encouraging of him. He very quickly got off of the course despite their...More

Date of experience: October 2018
Thank Stephanie C
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 30 October 2018

Hello Stephanie! We are thrilled to hear that our staff members were able to assist your son with conquering his fear of the ropes course! Given the nature of the course, and that the height factor is challenging for many people, we really strive to...More

Reviewed 15 October 2018 via mobile

we went there based on the high reviews but was disappointed. some stuff was not working and my 5 year was scared. you can save money by buying tickets on groupon. the ropes is a 1 time thing, no re-entry which is disappointing as this...More

Date of experience: October 2018
1  Thank amskray2000
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 30 October 2018

Hello! Thank you for taking the time to write us with feedback regarding your visit, though, we are disappointed to hear you did not feel it was an enjoyable experience. We would love to discuss with you some of your concerns further, as we always...More

Reviewed 22 September 2018

On a very quiet Thursday afternoon, we had the staff pretty much to ourselves. The canyon climb, the laser tag, the multiple exhibits and games within WonderWorks were all very entertaining. Some of the interactive displays were a bit difficult to understand or lacked instructions,...More

Date of experience: September 2018
1  Thank Charles G
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 30 October 2018

Hello! Thank you for taking the time to review us on Trip Advisor! We appreciate your insight, and your feedback regarding your experience, and are thrilled to hear that overall it was positive and enjoyable. We will certainly take your feedback and look at how...More

Reviewed 28 August 2018 via mobile

There are some pretty interesting things to do here and fun games. Thought it was a little pricey though since I was there with my 2 year old and limited to what I could do. My own fault but still felt like it cost a...More

Date of experience: August 2018
1  Thank butterinmypeanuts
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 6 September 2018

Hello, Thank you for taking the time to write your review of WonderWorks. We're sorry to hear that you did not feel there was enough for your two year old to do! We do try and provide activities that appeal to all ages so families...More

Reviewed 20 August 2018 via mobile

A very great place for kids with a lot of attractions. We took the combo ticket so the kids enjoyed the wonder works, the zip line and also the laser tag. It’s a combination of a play room and a science museum. It is definitely...More

Date of experience: August 2018
1  Thank mawka
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 25 August 2018

Hello! Thank you for your wonderful review of your visit to WonderWorks in Syracuse! We are so glad you were able to take advantage of the mall kiosk coupon, and that you found our facility a place for your whole family to enjoy and have...More

Reviewed 14 July 2018 via mobile

Sitting here now monitoring my 11 year old as the staff has her back to my child and is chatting with other staff - over 15 min. She just subbed out a youth staff who at least stood in the middle while working on a...More

Date of experience: July 2018
1  Thank Emily C
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 25 August 2018

Hello Emily, Thank you for taking the time to provide us with this feedback of what you observed during your visit. We are sorry that your experience at our ropes course gave you a negative perception of our staff. Please note that we did look...More

Reviewed 11 June 2018

We visited Wonderworks recently on a Friday afternoon. It took forever to pay with only one family in front of us and one at the counter (20 minutes +) with 3 people working at the desk (all three were helping one person for some reason)...More

Date of experience: June 2018
2  Thank HillRO
WonderWorksOnline, General Manager at WonderWorks, responded to this reviewResponded 13 June 2018

HillRO - Thank you so much for leaving this review. I am glad you and your daughter had a great time!

Reviewed 8 June 2018

We had our after prom there this year and it was amazing. the staff was phenomenal and the ropes course was great. Laser tag was so much fun, kids loved the Apache dart ship and the bed of nails was astonishing. Adults had fun as...More

Date of experience: May 2018
3  Thank scarlettchristinee
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 25 August 2018

Hello! Thank you so much for this wonderful review! Please know that we sent this along to the people mentioned so they could be recognized for making your after prom party a memorable and successful event. We are so thrilled you chose to spend your...More

Reviewed 21 May 2018

My husband and 2 kids ages 3 and 1 went to Wonderworks for the day and were having a great time. Some things scared them (the tunnel) but we would just move past them quickly. My husband and I each did the ropes separately and...More

Date of experience: May 2018
1  Thank kimberly215
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 25 August 2018

Hello! Thank you for taking the time to write a review of your visit to WonderWorks as we do value all guest feedback. We're pleased that for the most part, we could provide you and your family with a pleasant and enjoyable experience! Regarding the...More

Reviewed 8 May 2018

This place is amazing! I have gone to the place a couple of times, but this last visit was with my kids now that they are fun size (tall enough to do things). There are lost of activities that both kids and adults can enjoy...More

Date of experience: May 2018
Thank skyland2127
WonderWorksGM, Director of Operations at WonderWorks, responded to this reviewResponded 25 August 2018

Hello! Thank you so much for taking time to write us this review! We appreciate that you love to visit WonderWorks, and can now come with your kids and do all the fun activities we have to offer with them since they are finally tall...More

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Questions & Answers
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Jackie W
17 October 2018|
Answer
Response from kimberly215 | Reviewed this property |
You will probably have to pay for the museum, but not for the ropes course or laser tag if your grandkids do those activities.
0
Votes
crotund1
21 April 2018|
AnswerShow all 2 answers
Response from KKiff | Reviewed this property |
It's 16.99 per ticket but if you get a brochure, which we got at our hotel, there's a coupon for $2 off.
0
Votes
tarawilson13
5 October 2017|
AnswerShow all 3 answers
Response from WonderWorksGM | Property representative |
There is something to do in WonderWorks for all ages!!! Your teenagers will have a great time at WonderWorks. A few of our more popular exhibits are our 360 bike, our XD motion theater, our virtual roller coaster, ropes... More
1
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