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Saratoga and North Creek Railway

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Address: 26 Station Ln, Saratoga Springs, NY 12866-6067
Phone Number:
+1 877-726-7245
Website
Recommended length of visit: More than 3 hours
Description:

The Saratoga & North Creek Railway offers passenger service between...

The Saratoga & North Creek Railway offers passenger service between Saratoga Springs and North Creek, NY. With sightseeing excursions, special events and on-board dining, there is always something unique happening. In the summer, the passenger service offers excursions around the Adirondacks. During the winter months, the passenger service offers the Gore Mountain Snow Train with transportation to Gore Mountain Ski Resort as well as a host of activities for the non-skier to relieve cabin fever in the cold weather.Around the holidays, the railroad operates The Polar Express from Saratoga Springs - a magical round-trip journey to the North Pole. Cookies, cocoa and caroling elves delight young and old as the classic story comes to life.

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TripAdvisor Reviewer Highlights

Read all 190 reviews
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    Excellent
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    Very good
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    Terrible
Polar Express train was ok

We took the Polar Express train in December with my baby and our friends. We were exactly on time and were not let on the train, since we had to check in, even though we... read more

Reviewed 4 weeks ago
Faina21u
,
New York
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190 Reviews from our TripAdvisor Community

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Showing 190: English reviews
New York
Level Contributor
19 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We took the Polar Express train in December with my baby and our friends. We were exactly on time and were not let on the train, since we had to check in, even though we pre-bought tickets. We were able to go on the next train, but couldn't sit in 1st class (even though we paid for it), since there... More 

Helpful?
2 Thank Faina21u
NY
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 8 January 2017 via mobile

We were on the December 17, 2016 train at 7:30 p.m. We had first class tickets. We drove 4 hours for this experience. We traveled as 3 families with 6 adults and 8 children. Upon arriving to town, one adult went to pick up our tickets. We left our hotel which was not even 5 minutes away at 6:40. We... More 

Helpful?
1 Thank CFCN
Yonkers, New York
Level Contributor
12 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 20 December 2016

What a terrific and awesome time we had! My husband, grandkids and myself relived the story of the Polar Express.... the dancers were awesome and friendly, the conductor punched the kids initials, the hobo very friendly, Santa was absolutely wonderful and I can go on and on. The mugs are beautiful and the bells given were awesome with the words... More 

Helpful?
1 Thank mcamejo728
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 18 December 2016 via mobile

We took the 7:30 train on December 17th. Cons: We arrived an hour ahead of time. Was stuck in traffic from 6:40pm until 7:50pm at the train station. No one offered an apology or explanation for the length of time we had to wait. Had to pay for parking as you see below on the confirmation it specifically discusses parking... More 

Helpful?
1 Thank Tammra S
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 18 December 2016 via mobile

Very disappointed in the entire polar express ride. $200 for the 4 of us to go. Train was almost an hour late making my children and most all the children exhausted by the end and many crying. The train was so stifling hot and uncomfortable with no air circulation it was almost unbearable. The story couldn't be heard as children... More 

Helpful?
1 Thank sdolby-Capeless
Staten Island, New York
Level Contributor
14 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 10 December 2016

Absolutely incredible. Went in our pajamas on a train ride to the North Pole. Santa boarded the train. We sang songs, drank hot chocolate and kept the beautiful glass mugs.

Helpful?
Thank Madelyn062
New York
Level Contributor
58 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
Reviewed 3 December 2016

So I will start by saying I did a lot of research before ever buying tickets. I read this website. I talked to friends who had gone. The opinions on the ride seem to run the gauntlet depending on your expectations - so I went with fairly low expectations and was therefore absolutely enthralled. I knew beforehand that the ride... More 

Helpful?
Thank ayla912
Saratoga Springs, New York
Level Contributor
19 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 30 November 2016

I booked Standard Class tickets for myself and two preschool granddaughters weeks in advance of their Thanksgiving weekend visit here. We got the movie, the book and the soundtrack and starting hyping the train ride well in advance of their visit. Oh such excitement! Singing the songs, wanting pajamas to match their favorites from the movie. The family's meals and... More 

Helpful?
4 Thank hhstitches
Ardsley, New York
1 review
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 25 November 2016

I had booked standard class (coach) tickets for the Polar Express for Thanksgiving weekend. They called at 10 a.m. the same day to cancel our reservation due to safety concerns- the standard class train cars weren't running. The voice message they left said we could reschedule and upgrade to first class any other day - the message specifically said either... More 

Helpful?
6 Thank denisehopkinsposelle
coventry
Level Contributor
103 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 79 helpful votes
Reviewed 23 October 2016

We booked this trip before leaving England but I was unable to get us seats in the dome car. This was a bit unfortunate as on the way to North Creek there was a large group in our car who were very rowdy. The children with them were very well behaved, it was the adults who were the problem. However,... More 

Helpful?
1 Thank JEBLLB

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Saratoga and North Creek Railway and other visitors
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Torrington, Connecticut
9 months ago
Torrington, Connecticut
9 months ago
larabe
over a year ago

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?