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Santa's Workshop

324 Whiteface Memorial Hwy, North Pole, NY 12997-1910
+1 518-946-2211
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Review Highlights
Nothing, and I mean nothing, has change since 1949!!!!

We saw so many good reviews that we wanted to bring our kid there and have a great experience. We... read more

Reviewed 27 November 2017
Ana C
A good time

I don't usually write reviews but I feel compelled to because we had a wonderful time. I went... read more

Reviewed 9 October 2017
justinlottes
,
Rochester, New York
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Santa's Workshop opened in 1949 and is one of the original Theme Parks. Today it is the oldest operating Theme Park in the United States. Santa's Workshop has remained true to its original design to allow children of all ages to use the facility, cast and the child's own imagination to create the fantasy of Santa's Workshop. You will not find large amusement rides or high tech gagdits, but you will visit with Santa, pet and feed his live Reindeer Team, play with all of Santa's Helpers and even touch the frozen North Pole. Turn the clock back to when you were a child, and your imgaination and spirit of Christmas where all you needed to help make your fantasy come true.
  • Excellent50%
  • Very good22%
  • Average12%
  • Poor8%
  • Terrible8%
Travellers talk about
“theme park” (17 reviews)
“train ride” (17 reviews)
LOCATION
324 Whiteface Memorial Hwy, North Pole, NY 12997-1910
CONTACT
Website
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Write a ReviewReviews (190)
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1 - 10 of 189 reviews

Reviewed 27 November 2017

We saw so many good reviews that we wanted to bring our kid there and have a great experience. We drove four and a half hours, paid $23 per person (including my 4 year old kid), we spent $15 in a picture with Santa, almost...More

2  Thank Ana C
John C, General Manager at Santa's Workshop, responded to this reviewResponded 28 November 2017

Ana C. - We are sorry to hear that you did not enjoy your visit to Santa's Workshop. We want all of our guests to have a memorable time. Your comments have been forwarded to our park maintenance team and our live show staff. Frosty...More

Reviewed 9 October 2017

I don't usually write reviews but I feel compelled to because we had a wonderful time. I went a few times as a child and wanted to bring my 4 year old daughter to enjoy the park. I was a little nervous after reading some...More

5  Thank justinlottes
John C, General Manager at Santa's Workshop, responded to this reviewResponded 14 October 2017

Justinlottes: Thank you for posting about you visit to Santa's Workshop. We were happy to read that your daughter enjoyed her day. We appreciate that you and your family visited us this season and we look forward to seeing you again. Merry Christmas Always, Santa's...More

Reviewed 3 October 2017

Charming Christmas village with rides for the tikes. Shows, candy shop, hat shop, Christmas shop. Wonderful Santa.

2  Thank Donna C
John C, General Manager at Santa's Workshop, responded to this reviewResponded 6 October 2017

Donna C. Thank you for spending time with us at Santa's Workshop. We appreciate hearing from all our guests.

Reviewed 4 September 2017 via mobile

This place has a ton of memories for me. I visited it when I was a kid and I brought my older children there about eight years ago. We came back this weekend with me six year old and was disappointed in the park. I...More

3  Thank Todd M
Reviewed 17 August 2017

This place is like stepping back in time. The village is wonderful and all the little buildings to discover were fantastic. My 3 year old loved the shows and rides. As previous posters said the attractions and buildings are a bit worn, but it enhances...More

1  Thank Tara L
John C, General Manager at Santa's Workshop, responded to this reviewResponded 18 August 2017

Tara L., Thank you for visiting Santa's Workshop with your 3 year old child. We will pass along your comments to all of Santa's Helpers. We do appreciate suggestions and your thoughts about burger toppings is being reviewed by our food and beverage staff. As...More

Reviewed 14 August 2017

I went here for about 7 years as a child and was thrilled to take 2 of my grandchildren to visit. It was a trip down memory lane for me, yes the buildings and attractions were old but they seemed well maintained and everything was...More

1  Thank mschifini
John C, General Manager at Santa's Workshop, responded to this reviewResponded 16 August 2017

Thank you for letting us know about your visit. We were happy to read that your grandson had a good time. As Always Merry Christmas and thank you for visiting. - Santa's Workshop

Reviewed 8 August 2017

Visited with a 2 year old. Park was very clean and the staff was all super friendly. Started with breakfast with Santa - food was plentiful with typical breakfast fare. It included time with Santa and his helpers. This is separate from the daily entrance...More

1  Thank Barbara H
John C, Manager at Santa's Workshop, responded to this reviewResponded 10 August 2017

Barbara, Thank you for taking the time to let us know about your visit. We appreciate the feedback. Our Breakfast with Santa is a favorite with kids. Your comments have been passed along to all of Santa's helpers. - Santa's Workshop

Reviewed 1 August 2017 via mobile

We stopped on our way up Whiteface Mt. we don't have kids but we send Christmas cards so they will be post naked The North Pole. They will hold your cards until December. Fun!

2  Thank Mark K
Reviewed 29 June 2017

My wife and I along with our two children (5&1) visited the park. The park is not large and truly is a throwback to parks of yesterday. I found the park extremely clean, the grounds we're groomed and the staff extremely friendly. We watched the...More

Thank Firefly2416
John C, General Manager at Santa's Workshop, responded to this reviewResponded 2 July 2017

Firefly2416, Thank you for visiting Santa's Workshop. We appreciate hearing from our guest about their visits. Your comments about our staff will be passed along, we think they are awesome as well. Merry Christmas Always, Santa's Workshop

Reviewed 16 May 2017

I think this place is magic for the young. I did find it a bit run down and dated. It could use a professional manager to bring it up to speed. The little ones will be charmed, and thrilled to meet the real Santa, and...More

Thank houseofgroom
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Ask a question
Questions & Answers
Marsha M
10 December 2017|
AnswerShow all 3 answers
Response from Ana C | Reviewed this property |
Hi Marsha, you only have to google "letters from Santa" and you will find how to send a personalized letter or a video to who ever you want.
0
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Drnegro23
26 November 2017|
AnswerShow all 3 answers
Response from John C | Property representative |
Breakfast with Santa is held during our Summer Season. He is busy with our Yuletide Guests where he has dinner with our guests who purchase the weekend package. Merry Christmas Always, Santa's Workshop
1
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