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Niagara Falls USA Official Visitor Center

10 Rainbow Blvd, Niagara Falls, NY 14303
+1 877-325-5787
Website
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Review Highlights
Excellent information

My partner and I called for prices on trips and tours. Staff very friendly and welcoming. Great... read more

Reviewed yesterday
enncle
,
Newcastle upon Tyne, United Kingdom
via mobile
Good place to start your visit

There is an information desk with maps and rangers for questions. Food, movie, restrooms, gift shop... read more

Reviewed yesterday
CaptnGphs
,
Fairport, New York
Read all 166 reviews
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The Niagara Falls USA Official Visitor Center is operated by Destination Niagara USA and conveniently located in the heart of the downtown Niagara Falls tourist district, just steps from Niagara Falls State Park. We offer an array of services to enhance your visit to Niagara Falls USA including areas maps and brochures, itinerary planning assistance, tour referrals and attraction tickets, public restrooms, free WiFi and luggage storage (nominal fee). Free 30 minute parking is available in the parking lot adjacent to the Visitor Center at the corner of First Street and Rainbow.
  • Excellent58%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 08:30 - 19:00
LOCATION
10 Rainbow Blvd, Niagara Falls, NY 14303
CONTACT
Website
+1 877-325-5787
Write a Review
Reviews (166)
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1 - 10 of 166 reviews

Reviewed yesterday via mobile

My partner and I called for prices on trips and tours. Staff very friendly and welcoming. Great information given.

Thank enncle
Reviewed yesterday

There is an information desk with maps and rangers for questions. Food, movie, restrooms, gift shop and nice exhibits. Parking is adjacent

Thank CaptnGphs
Reviewed yesterday

We stopped here when we first came into the area. We were able to pick up a few helpful maps and brochures. I talked with someone behind the desk, and asked where the best place to park would be to explore Goat Island. She said...More

Thank BethWI
Reviewed 3 days ago

We stopped here and were pleasantly surprised by how helpful and well-staffed this welcome center was! We received some great tips and left with a better plan to use our time wisely while on our recent trip

Thank J2logan
Reviewed 4 days ago

We had visited the Canadian side of the falls twice before - this was our first time on the New York side. You are much closer to the falls on the New York side but the view is less. You canfeel the mist. It is...More

Thank Melody L
Reviewed 5 days ago

This was just down the road from our hotel. Had a lot of information and brochures to go thru. We stopped here first to get our discovery passes.

1  Thank Amy S
Libby_NiagaraUSA, Sen. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 days ago

Hi Amy S, Thank you so much for the kind review! Hope to see you again soon!

Reviewed 6 days ago

Nice info center, staff was friendly and info was abundant, The location is central to everything you will want to visit.

Thank Sharon V
Libby_NiagaraUSA, Sen. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 days ago

Hi Sharon V, Thank you so much for the kind review. Hope to see you again soon!

Reviewed 2 weeks ago

They had place where you can take pictures of going over the falls in a barrel. Lots of material and maps.

Thank klukenda
Libby_NiagaraUSA, Sen. Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 2 weeks ago

Hi klukenda! Thanks for stopping by! Hope to see you again soon!

Reviewed 4 weeks ago

Great place to stop in before deciding on what to do. The staff was very friendly & knowledgable! They have a lot of information on all the attractions in the area.

Thank Sue D
Libby_NiagaraUSA, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 weeks ago

Hi Sue D! Thank you so much for the kind reviewing and for visiting us! Hope to see you again soon!

Reviewed 4 weeks ago

I visited the Niagara Falls Canadian side for several times but never got a chance to visit the other side in the US until May14. 2017. Here are the tips I would like to share with other travelers : 1. prepare the coins in both...More

2  Thank 350ningf
Libby_NiagaraUSA, Senior Marketing Manager at Niagara Falls USA Official Visitor Center, responded to this reviewResponded 4 weeks ago

Hi 350ningf, Thanks for taking the time to review and for all the great tips! Hope to see you again soon!

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Questions & AnswersAsk a question
Marcy C
Is there a cost? I'm a truck driver and don't have time for the tour this time. It's my wife and I's first anniversary and she would love to see it
12 June 2017|
Answer
Response from ladc2001 | Reviewed this property |
No cost to look😀 They charge a small fee to watch the film
0
Votes
chris4762017
If we buy the usa discovery passes is there a special line at the attractions to go to?
30 May 2017|
Answer Show all 2 answers
Response from wdw540 | Reviewed this property |
I don't believe so.
0
Votes
Gayla B
Do you have wheel chairs for rent?
28 May 2017|
Answer
Response from Libby_NiagaraUSA | Property representative |
Hi Gayla B, We do not offer wheelchairs for rent at the Niagara Falls USA Official Visitor Center although Niagara Falls State Park does at no cost on a first-come first-served basis.
0
Votes