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Review Highlights
Never showed ip

I have always used this shuttle service but the last time I used it they decided to just not show... read more

Reviewed 7 August 2018
Claire D
via mobile
Awful service

The experience was mediocre going to the airport, but the pickup from the airport was absolutely... read more

Reviewed 9 July 2018
Norwalk, Connecticut
via mobile
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Traveller Overview
  • Excellent0%
  • Very good30%
  • Average0%
  • Poor0%
  • Terrible70%
6 Aug 2018
“Never showed ip”
21 Jul 2018
“Did the job well”
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Kennedy, NY
+1 866-284-3247
Reviews (10)
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Reviewed 7 August 2018 via mobile

I have always used this shuttle service but the last time I used it they decided to just not show up and they close their office so you can’t even find out what happened. I had a reservation to take me fro LaGuardia to Fairfield...More

Thank Claire D
Reviewed 21 July 2018

We had read some pretty poor reviews so were a bit apprehensive about booking a GO shuttle from JFK to Yale, New Haven. However the alternative was taking a train from JFK into Manhatten then another one back out to New Haven. As four international...More

Thank groverwash
Reviewed 11 July 2018 via mobile

Booked this service as it was very competitive. The booking process was easy and you could cancell at short notice . Instructions was very clear on how to find them when you landed.We booked a shared shuttle but ere not expecting so many pickups at...More

Thank matlacey1
Reviewed 9 July 2018 via mobile

The experience was mediocre going to the airport, but the pickup from the airport was absolutely terrible. Ridiculously long wait time, and rude dispatcher to boot.

Thank 321globetrotter
Reviewed 10 January 2018

I read a lot of UNHAPPY reviews about this service and I was very reluctant to take it. I did not have any other options so I booked with them round trip between LGA and Danbury. To be fair, it was a good experience both...More

1  Thank jwww48
Reviewed 14 April 2017

The last time I used them, they arbitrarily changed my scheduled pick-up time going to JFK without telling me. The wait to be picked up at the airport is just inexcusable. It will have be an emergency before I would use them again.

1  Thank 29dora
Reviewed 5 April 2017 via mobile

To be fair the ride down was pretty smooth with few stops and uneventful. The return was a completely different story. Flight landed at 1030pm home in ct at 230am. No matter how you do the math it equals STAY AWAY! I could have walked...More

Thank Susan v
Reviewed 1 October 2016 via mobile

I get that my delayed flight could throw a challenge with shuttle service, however to be quoted a pick up of 25 minutes only to wait an hour is unacceptable. At a minimum I should have received a call, text or some other notification of...More

Thank Anna H
Reviewed 22 May 2016

My recent experience with Go Airport Shuttle (a.k.a. Primetime Shuttle) was enough to make me never want to use them again. Transportation was to be from JFK to my home in CT (normally about 50 - 75 minutes). My flight arrived early and, not having...More

4  Thank MBM52
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