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Address: 915 Route 73, Mount Laurel, NJ 08054
Phone Number:
+1 877-494-2626
Website

TripAdvisor Reviewer Highlights

Read all 462 reviews
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Mediocrity

Middle of the road hotel. Cheap and relatively clean, not a romantic getaway. Business friendly and good food though

3 of 5 bubblesReviewed 22 December 2016
Rick C
via mobile
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462 Reviews from our TripAdvisor Community

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Showing 460: English reviews
2 reviews
5 of 5 bubbles Reviewed 3 January 2017

This is the 2nd time this year my kids went to Coco Key. The water park is fun for a few hours. The best was the rafting down the tubes.

Helpful?
Thank Clayton N
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. We will look forward to your return in the future. More 

2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 January 2017 via mobile

This place is run down and needs attention! The chlorine is very high and lots of the netting are broken. There were roaches in the hotel.

Helpful?
1 Thank Kristin M
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to post about your recent stay with us. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions we receive from our guests are taken... More 

Fairless Hills, Pennsylvania
Level Contributor
19 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 December 2016

went there on 12/29/16 with my 2 daughters, ages 7 & 10. We usually go to Sahara Sams, but tried this out for the first time. Nice and clean place. Good use of space. There is a childs water play area (under 6 maybe?) that is upstairs and not very crowed. We decided to put our things on the upper... More 

Helpful?
1 Thank Jennyfish94
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to post about your recent visit with us. We really appreciate your positive feedback and are happy we were able to exceed your expectations. Our goal here is to strive to give every guest an excellent experience and I am happy we achieved our stated goal. Thank you also for your nice comments regarding... More 

Level Contributor
7 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 29 December 2016 via mobile

Disappointing!!!! This place is way too small and too crowed and overpriced. It's just not worth $33 per person. The place was pretty dim and not bright enough. I took my 4 years old son there today with my nieces and nephews ages range from 4 to 10 years old. After an hour they all wanted to go home because... More 

Helpful?
2 Thank Sylvia867
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for providing us with your feedback. We apologize for any inconvenience you may have experienced, however we can assure you that our pools are kept at a temperature of 84 degrees. We have various water technicians on property all day every day maintaining and cleaning the pools to ensure that they are the best quality and safe for... More 

Level Contributor
11 reviews
5 of 5 bubbles Reviewed 27 December 2016 via mobile

It was a wonderful experience. Great staff all the way. Prices very reasonable, i went for the yearly membership for 69 dollars that is worth that gets you 10% off food and beverages. The food is very good. They have pizza, 🍟 and chicken fingers and a variety of drinks. Clothes also at the front desk, for 10% off. Lockers... More 

Helpful?
Thank Aurelina P
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to respond about your recent stay with us. We really appreciate your feedback. We take pride in the level of service we provide and are happy you enjoyed your stay with us. We will look forward to your return in the future. More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 22 December 2016 via mobile

Middle of the road hotel. Cheap and relatively clean, not a romantic getaway. Business friendly and good food though

Helpful?
2 Thank Rick C
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to post about your recent stay with us. We really appreciate your feedback. We truly have a unique facility here with the hotel and water park and we do our best to balance the best of both worlds, leisure and business. More 

2 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 6 December 2016

The rooms are horrible. The bathroom in my room reeked of urine and the food in Talias was disgusting. On top of horrible customer service, by the Manager-Pam- we were served the exact same microwaved breakfast for the theee days we we there that we paid for. On top of that the bread was molded. Had I known I would've... More 

Helpful?
3 Thank Michelle F
thehotelml, Guest Relations Manager at Coco Key Water Resort, responded to this review

Thank you for taking the time to respond to our guest survey about your recent stay with us at our hotel. A hotel is defined by the quality of service that it provides to its guests. Because our success is measured by how our guests evaluate our services and facilities, I want you to know that the comments and suggestions... More 

New York City, New York
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed 28 November 2016

I will give this place zero start if there is an option for it. We visited Coco Key Water Resort for friend's kid 4 year birthday! We spent less than 2 hours there and we had to leave (Including change time). I will list reasons below for why we are not recommending it to anyone, and it was an horrible... More 

Helpful?
9 Thank DreamTraveler1314
Philadelphia, Pennsylvania
1 review
5 of 5 bubbles Reviewed 27 November 2016

It is very good place. Kids had a lot of fun. We spent there 6 hours and our kids wanted to stay there longer.

Helpful?
Thank annakayeva11
Point Pleasant Beach, New Jersey
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 November 2016

We have two children, 5 and 3, and we were looking for somewhere to get annual passes that we could visit throughout the year. Our first trip was on Thanksgiving Eve and Thanksgiving so it wasn't crowded at all. This waterpark is perfect for our kids and I can see it being a good fit for at least 5 more... More 

Helpful?
3 Thank ExploreLS

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?