Casino at The Downtown Grand

Casino at The Downtown Grand

Casino at The Downtown Grand
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4.0
4.0 of 5 bubbles121 reviews
Excellent
53
Very good
33
Average
17
Poor
10
Terrible
8

BubbasMada
Las Vegas, NV2 contributions
5.0 of 5 bubbles
May 2024 • Solo
Chrys at the main valet is the BEST part of playing here. Almost all of the employees are great but Chris is the absolute number one person here. He is attentive; he remembers who I am every time I see him; he acts like I'm his grandma and I'm not but it's fabulous! And he's just somebody who is kind at his core. I'm giving him this personal review because he really does deserve it and I hope this will get him some recognition and really big tips!¡ If you come here and you want to gamble here (beware of security, they're awful!) but everybody else is really great and especially Chrys that'is c h r y s LOL and he's at the valet.
Written 14 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Valentina U
1 contribution
1.0 of 5 bubbles
Apr 2024 • Couples
We went there for 2 nights and 2 days. The pool was closed. 100 degrees outside. They only refunded me 1 night of resort fee. Even tho we couldn’t use the pool for two days. If I knew this, I would have booked a different hotel. I understand it’s not the staff fault. But it’s not my fault either. And I am the one losing money and having the bad experience. Not them. I asked for a second day resort fee refund. They denied, with a bad attitude. They never offered a solution, they never suggested another hotel pools where they accept non-guest visitors. We had to look it up ourselves and ended up paying $100 for both days to use a different hotel pool. We literally went to Vegas to lay in the pool and have some drinks. We spent our money, and could not do what we went to do. The hotel was not helpful, not friendly. I am not staying here again.
Written 24 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brian B
Franklin, MA16 contributions
3.0 of 5 bubbles
Sept 2023 • Solo
I came an hour into the blackjack tournament and apparently during a shift change. There was no one at the rewards desk, and the cash cage attendant who made my rewards card completely mangled my name even while looking at my ID. I came back later and got my rewards card matched to my MGM status at least so that was nice. The blackjack tables were an issue though - all the 3:2 blackjack tables were taken by the tournament except for one. Even though they had plenty of $5 min bet tables, most were 6:5 blackjack which no one should ever play. The one 3:2 table had a CSM which I also hate playing with, so I limited my time at the table. I handed over my rewards card when cashing in, and didn't get rated for nearly 15 minutes. I complained to the pit boss later and got some back rated time at the table at least, which was nice. I'll be returning here, but I hope to have a more consistent experience next time with less frustration.
Written 1 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hoben01
Long Beach, CA3,137 contributions
4.0 of 5 bubbles
Aug 2023 • Solo
Used to be downtown was where you went for low limits, but that has pretty much vanished these days. They still have a live $5 craps table here. I usually have a roundabout way of getting here since the Fremont remodeled their food court I hit the steak and shake deal then walk across the street to the casino
Written 25 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AlexDeaco
London, UK48 contributions
3.0 of 5 bubbles
June 2022 • Friends
Only place we found that did backjack table for $1 (normally $10min)...however, there is only 1 table that provides this and you'll have to wait your turn - which can take ages...my advice is to just go anywhere else for backjack and pay the $10 bet so you can get your game...it's fairly basic casino tbh!
Written 11 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Greg12342014
Saint Paul, MN244 contributions
5.0 of 5 bubbles
Oct 2021
i like this place. the staff is the best. its not too crowded. lots of good games, its less than a block off of Fremont St. The hotel is very nice, clean and well staffed, The freedom beat restaurant is great
Written 8 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mallory D
1 contribution
2.0 of 5 bubbles
Sept 2021 • Couples
Check in was super easy we were upgraded to the newer tower in the hotel. We had a three day booking, after the first day in the Hotel we noticed there were a lot of gnats in our bathroom and in the room itself. Upon the morning of day two I went down to the front desk to alert them of the bugs in the room they made a note to housekeeping. When returning to our room later in the day the gnats were still in the room, it was obvious that housekeeping had came in a serviced the room. We waited for the next morning because pesticides aren’t instant upon waking there were still gnats. Upon checkout we notified the front desk again about the bugs on the room and told them I think the bugs are coming out of the sink, there response was to let housekeeping know. Yes I have photos and videos but your website won’t allow me to upload those they’re telling me my screenshot is too big of a photo .
Written 24 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sonia
3 contributions
5.0 of 5 bubbles
Aug 2021 • Friends
Stayed for 2 nights, and it was more than expected, everyone was so polite and the room was clean. Was close to Freemont Street so a bit noisy to sleep but hey we're in Vegas the city that never sleeps!
So regardless we slept and the Freedom Beat had some great food. The pool party was awesome!
Written 28 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeremiah B
6 contributions
1.0 of 5 bubbles
The one dollar blackjack is only at one actual table. The rest is video. All the employees I encountered were very rude except the waitresses. Parking garage was filled with drugged up homeless people and smells like piss.
Written 20 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mark W
Tucson, AZ3 contributions
4.0 of 5 bubbles
Apr 2021
What I did not enjoy was their method of billing and crediting. Charge me for the room and be done with it. The Front Desk lady, April, was OUTSTANDING, kind, helpful and knew her stuff. She is a credit to their organization.
Written 18 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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