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Zappos Tour Experience

400 Stewart Ave, Las Vegas, NV 89101-2913
+1 702-943-7879
Review Highlights
Holocracy in Action

An inside first hand look at the wildly successful corporate culture of ZAPPOS. A "must see" for... read more

Reviewed 12 April 2016
Lions Bay, Canada
From the inside out-WOW

Worthwhile 90 minutes of your time to see the inner workings of a company that is different than... read more

Reviewed 11 March 2016
Philadelphia, Pennsylvania
via mobile
Read all 54 reviews
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Discover the wonderful world of Zappos company culture and let one of our fun Culture Guides take you on a 90 minute journey through our fabulous new headquarters in downtown Fremont! Learn about the Zappos Family, our history, our 10 core values, how we create the "WOW" experience for our customers, and even meet a few of our amazing Zapponians! Tour times are: Monday - Thursday at 9am, 11am, 1pm, and 3pm. Friday: 11am & 1pm only. We recommend you sign up to reserve your spot as we are not able to accommodate walk-in requests. Reservations are processed through the web link on this page. Hope to see you soon!
  • Excellent71%
  • Very good22%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
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Hours Today: Closed
Suggested Duration: 1-2 hours
400 Stewart Ave, Las Vegas, NV 89101-2913
+1 702-943-7879

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21 - 30 of 49 reviews

Reviewed 12 April 2016

An inside first hand look at the wildly successful corporate culture of ZAPPOS. A "must see" for anyone working in the realm of customer service or sales, this company "shows you" what it takes to capture and engage the hearts, minds and wallets of today's...More

1  Thank tamara796
Reviewed 11 March 2016 via mobile

Worthwhile 90 minutes of your time to see the inner workings of a company that is different than typical corporate America. Zappos shows how important the CEO of a company really should be. Will be thinking about the implications for some time- provocative!

1  Thank 2MilesforaCookie
Reviewed 1 March 2016

As a long time customer and fan of Zappos, I was delighted when I learned that they offered tours at their Las Vegas headquarters. The tour did not disappoint. Learning about the Zappos culture and management style made us wonder why more companies don't understand...More

2  Thank ReneeWashingtonDC
Reviewed 22 February 2016

I had the pleasure of getting a guided tour from Synna C aka Flower. What a delightful human!! She clearly has a lot of pride in her work, and why not? The happy and creative culture at Zappos is the reason their customer service is...More

1  Thank KOinDenver
Reviewed 29 September 2015

My aunt suggested we (5 of us) take a tour of Zappo HQ because her cousin went and enjoyed it. I have to say it's interesting especially if you work in corporate America. You have a lot to compare against. Whether you agree with their...More

2  Thank lmw4410
Reviewed 23 September 2015

-The Tours are not free anymore: there are currently 3 options along with tiered pricing with the level of service/ involvement from staff. The Basic tour is $10,00, if you would like to attend Q&As, the price will be higher. -Make sure that you have...More

1  Thank Yves D
Reviewed 13 August 2015

An interesting and offbeat way to spend some time in Las Vegas that is very different from the Strip.

1  Thank jsrose325
Reviewed 9 July 2015

Not many companies open their doors to the extent that Zappos does, and it was interesting to see how they operate. There were some aspects I would have liked to have delved a bit deeper into, like the hiring process, how promotions are determined, and...More

4  Thank Jeff T
Reviewed 1 July 2015 via mobile

If you are interested in corporate culture, how they are created, nurtured, and/or maintained; you will not be disappointed with this experience. I chose the extended your that included one-on-one time with leaders in the organization. It was expensive ($300+) but I would do it...More

3  Thank Tx_hr_pro
Reviewed 13 March 2015

There was about 7 us in our group in the tour. Our tour guide Christine was pleasant. She answered all the questions we asked and if she couldn't, she found someone who could. The employees there seemed very friendly, considering they had tour groups coming...More

3  Thank NannaJordan
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