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Zappos Tour Experience

400 Stewart Ave, Las Vegas, NV 89101-2913
+1 702-943-7879
Review Highlights
Something so unusual and different to do in Vegas

The tour is absolutely perfect for people looking to add something truly different to their Vegas... read more

Reviewed 2 weeks ago
Centreville, Virginia
What a workplace

This was so much fun and so different and interesting. Almost like a play area instead of a... read more

Reviewed 4 weeks ago
Louise V
Kihei, Hawaii
Read all 52 reviews
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Discover the wonderful world of Zappos company culture and let one of our fun Culture Guides take you on a 90 minute journey through our fabulous new headquarters in downtown Fremont! Learn about the Zappos Family, our history, our 10 core values, how we create the "WOW" experience for our customers, and even meet a few of our amazing Zapponians! Tour times are: Monday - Thursday at 9am, 11am, 1pm, and 3pm. Friday: 11am & 1pm only. We recommend you sign up to reserve your spot as we are not able to accommodate walk-in requests. Reservations are processed through the web link on this page. Hope to see you soon!
  • Excellent70%
  • Very good23%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
400 Stewart Ave, Las Vegas, NV 89101-2913
+1 702-943-7879

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Reviews (52)
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1 - 10 of 48 reviews

Reviewed 2 weeks ago

The tour is absolutely perfect for people looking to add something truly different to their Vegas experience. The whole Zappo's culture is so completely different than most companies and their employee-focused program is truly impressive. The tour is just the right length, with small groups...More

Thank RYC88
Management response:Responded 1 week ago

Thank you so much for adding the Zappos Tour Experience to your itinerary, we're so honored to have been your host on our campus! Come back anytime and see what new shenanigans we get into!

Reviewed 4 weeks ago

This was so much fun and so different and interesting. Almost like a play area instead of a workplace. Great benefits for employees and unbelievable things offered for them to do and play with. Zappos offers employees visual and physical areas for their benefit and...More

Thank Louise V
Management response:Responded 4 weeks ago

Thank you Louise for the kind review of your experience, it sounds like you had a great time! Thanks for visiting our Zappos HQ, perhaps we will see you again in the future!

Reviewed 24 July 2017

My wife and I were very impressed by our 1.5 hour Culture Tour of Zappos Campus that we took on Monday, 5 Dec 2016. Our tour at 3pm was timed so that we could go on to Golden Nugget for dinner and the Brenda Lee...More

Thank Volcam
Management response:Responded 25 July 2017

Thank you so much for taking the time to share your tour experience! We're truly happy you both had a great time and received a great insight into our Company Culture - perhaps we'll see you again in the near future should you ever come...More

Reviewed 4 July 2017

I was pretty disappointed in this tour. We get there and our guide, Tony, shows us 2 videos about the history of the company and the founder. We then we go outside in 108 degree heat to hear about the company's rotunda area which could...More

Thank MurphymomChicago
Management response:Responded 5 July 2017

Thank you for taking the time to share your experience, I will definitely take this feedback to the rest of the team so we can better the tour experience for our future guests. Do know that we'll be adding more surprises to the tour experience...More

Reviewed 2 June 2017

As a big fan of Zappos.com as soon as I found out about the HQ tour I had to go! The best $10 you can spend in Vegas. It's right near Downtown Vegas/Freemont area so if you plan to go there, add this to your...More

Thank Amanda S
Management response:Responded 3 June 2017

Happy & excited you enjoyed a tour of our Zappos HQ! Perhaps we will find you back again and see what new shenanigans we Zapponians will get into! Follow our culture @zapposculture and have a Zaptastic day! -The Tours Team *RZ

Reviewed 11 May 2017

Did not know about this tour of the Zappos history and facility. My sister had told us about Zappos and how the CEO Tony Hsiah was trying to re-vitalize downtown Las Vegas. My husband researched about Zappos, found out that there was a Zappos facility...More

Thank tns96797
Management response:Responded 22 May 2017

Mahalo Nui Loa for visiting the Zappos HQ, so happy you enjoyed the experience! Come back again and see what new shenanigans we Zapponians will get into! Au Hui Hou!

Reviewed 3 May 2017

We weren't quite sure what to expect but thought it had to be something different when a company is opening its doors to visitors. Having purchased from their website, we wondered what we'd be seeing when we realized this wasn't a tour of their order...More

Thank FLPats54
Management response:Responded 22 May 2017

We love when our amazing customers come and visit our Zappos HQ and witness our unique company culture in person! Thank you for making our Tour part of your visit to downtown Las Vegas!

Reviewed 6 April 2017

Very enjoyable tour experience. I enjoyed seeing a work place where every one seems to enjoy coming to work. Our tour guide was Jacqui and she was super. A great Zapponian representative. The tour was informative and enjoyable. We had the free shuttle from our...More

Thank williesmomok
Management response:Responded 22 May 2017

Happy you enjoyed your tour! It seems that Jacqui, aka "The Culture Dancer", really gave that Zappos "WOW" experience, we will make sure to send her some Zollars! Thank you for visiting!

Reviewed 29 March 2017 via mobile

If I was young again, looking for a unique place to use my talents, I would head to Zappos! What an interesting (and obviously successful) way to run a business. The tour is informative and gives you a look behind the curtain of this successful...More

1  Thank Sherry H
Reviewed 6 March 2017

Wow. A wonderful experience and a fresh view on how to run a business. Must see for anyone in management or any student of business or corporate culture. Best part is that Iam still thinking about what I learned on the tour.

1  Thank oldsoccercoach
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