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Reef Indoor Water Park

Closed Now: 4:00 pm - 9:00 pm
Open today: 4:00 pm - 9:00 pm
Review Highlights
Fun family activity

4 kids and 2 adults came over winter break on a Thursday night. It wasn't overly crowded... read more

Reviewed 1 week ago
Susie M
FUN for the whole family

Time flew by while were having tons of fun at this spectacular indoor water park. They even have a... read more

Reviewed 29 November 2018
Haylee L
Read all 106 reviews
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Traveller Overview
  • Excellent35%
  • Very good22%
  • Average21%
  • Poor8%
  • Terrible14%
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About
Closed Now
Hours Today: 4:00 pm - 9:00 pm
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Suggested duration: 1-2 hours
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Contact
1801 Majestic Ln, The Big Horn Resort Hotel & Convention Center, Billings, MT 59102-6728
Website
+1 406-839-9283
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from USD 20.00
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Reviews (106)
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All reviews big horn resort wave pool was fun big waterslides great place for kids all ages lots of fun whole family blast passes observer watermark rafts hotdogs guard granddaughter
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1 - 10 of 106 reviews
Reviewed 2 days ago

Love the fun of this place.had a ok time.analog for the future how are you. Thanks for the great time spent.

Date of experience: October 2018
Thank deannan141
Reviewed 1 week ago

4 kids and 2 adults came over winter break on a Thursday night. It wasn't overly crowded - especially at 4 pm. The staff was less than enthused to be dealing with the public which was a bit irritating. I didn't see a smile from...More

Date of experience: January 2019
Thank Susie M
Reviewed 2 weeks ago via mobile

Excellent place to visit with family and friends. Staff is very polite and prices are good also. Place is clean and they also have food to purchase

Date of experience: December 2018
Thank Arr J
Reviewed 29 November 2018

Time flew by while were having tons of fun at this spectacular indoor water park. They even have a food court.

Date of experience: November 2018
Thank Haylee L
Reviewed 20 July 2018 via mobile

This place is definitely not as advertised. It is small, unkept, and more age appropriate for 3-9 year olds. The hours on the website, on the door, and listed on the hotel website are wrong. The wave pool was not working and the staff was...More

Date of experience: July 2018
Thank wyofornstrom
Reviewed 25 June 2018 via mobile

We brought our own towels. We ate good solid meal before going. We had no complaints whatsoever. They played. We felt they were safe. Comfortable and happily playing for 4 hours. It wasn’t super packed so they didn’t have to wait for slides. Plentiful tubes...More

Date of experience: June 2018
Thank 474joyces
Reviewed 14 June 2018

This is a small park, with cold water. Lifeguards seemed disinterested and unqualified. Under 5 years old were not supposed to be in the hot tub, and it was baby land. Sure enough one had a poop blowout accident and closed the tub. Gross! My...More

Date of experience: June 2018
1  Thank Gay B
Reviewed 28 May 2018 via mobile

Overpriced. The water was too cold and very small water park. Not worth the entrance fee and they don’t have towels. Save your money and just go to a hotel that has a pool.

Date of experience: May 2018
Thank sheilakylestewart
Reviewed 30 April 2018

I have visited the Reef on a few separate occasions and each time felt completely appalled by the lack of proficient lifeguard supervision and layout of the pool areas. As a former Red Cross certified lifeguard and mother of two, I would deeply urge all...More

Date of experience: March 2018
2  Thank Sierra F
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded 8 May 2018

I assure here at The Reef guest safety is our number one priority. Thank you for bringing these points to our attention. Please know that we follow all procedures and requirements. Thank you again. Kayla Paxton Reef Indoor Water Park Manager

Reviewed 29 March 2018

Personally left my expensive bathing suit on the bed upon check out. Have called for weeks trying to retrieve it and received nasty email saying it's nowhere to be found... Someone that works there obviously stole it.More

Date of experience: March 2018
Thank mandy59047
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded 2 May 2018

I was the one who emailed you the response concerning your swim suit. We unfortunately have not found your lost item. My email did not mean to sound nasty and I apologize greatly if it was perceived in that manner. I was simply saying that...More

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