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Reef Indoor Water Park

Closed Now: 4:00 pm - 9:00 pm
Open today: 4:00 pm - 9:00 pm
Review Highlights
Pretty good!

Great little place. We couldn’t have an adult ride down the waterslides with our non-swimming... read more

Reviewed 5 days ago
frankfamilytravels
,
Gillette, Wyoming
via mobile
Fun family activity

4 kids and 2 adults came over winter break on a Thursday night. It wasn't overly crowded... read more

Reviewed 7 January 2019
Susie M
Read all 107 reviews
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Traveller Overview
  • Excellent34%
  • Very good22%
  • Average22%
  • Poor8%
  • Terrible14%
Travellers talk about
About
Closed Now
Hours Today: 4:00 pm - 9:00 pm
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Suggested duration: 1-2 hours
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Contact
1801 Majestic Ln, The Big Horn Resort Hotel & Convention Center, Billings, MT 59102-6728
Website
+1 406-839-9283
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Reviews (107)
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All reviews big horn resort big waterslides great place for kids all ages lots of fun whole family blast passes watermark rafts hotdogs granddaughter guard
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1 - 10 of 107 reviews
Reviewed 5 days ago via mobile

Great little place. We couldn’t have an adult ride down the waterslides with our non-swimming children, so they had to forego the large slides altogether. They still enjoyed the kiddie area though. Water was very cold! It was a long walk (all indoor) from our...More

Date of experience: June 2018
Thank frankfamilytravels
Reviewed 16 January 2019

Love the fun of this place.had a ok time.analog for the future how are you. Thanks for the great time spent.

Date of experience: October 2018
Thank deannan141
Reviewed 7 January 2019

4 kids and 2 adults came over winter break on a Thursday night. It wasn't overly crowded - especially at 4 pm. The staff was less than enthused to be dealing with the public which was a bit irritating. I didn't see a smile from...More

Date of experience: January 2019
Thank Susie M
Reviewed 31 December 2018 via mobile

Excellent place to visit with family and friends. Staff is very polite and prices are good also. Place is clean and they also have food to purchase

Date of experience: December 2018
Thank Arr J
Reviewed 29 November 2018

Time flew by while were having tons of fun at this spectacular indoor water park. They even have a food court.

Date of experience: November 2018
Thank Haylee L
Reviewed 20 July 2018 via mobile

This place is definitely not as advertised. It is small, unkept, and more age appropriate for 3-9 year olds. The hours on the website, on the door, and listed on the hotel website are wrong. The wave pool was not working and the staff was...More

Date of experience: July 2018
Thank wyofornstrom
Reviewed 25 June 2018 via mobile

We brought our own towels. We ate good solid meal before going. We had no complaints whatsoever. They played. We felt they were safe. Comfortable and happily playing for 4 hours. It wasn’t super packed so they didn’t have to wait for slides. Plentiful tubes...More

Date of experience: June 2018
Thank 474joyces
Reviewed 14 June 2018

This is a small park, with cold water. Lifeguards seemed disinterested and unqualified. Under 5 years old were not supposed to be in the hot tub, and it was baby land. Sure enough one had a poop blowout accident and closed the tub. Gross! My...More

Date of experience: June 2018
1  Thank Gay B
Reviewed 28 May 2018 via mobile

Overpriced. The water was too cold and very small water park. Not worth the entrance fee and they don’t have towels. Save your money and just go to a hotel that has a pool.

Date of experience: May 2018
Thank sheilakylestewart
Reviewed 30 April 2018

I have visited the Reef on a few separate occasions and each time felt completely appalled by the lack of proficient lifeguard supervision and layout of the pool areas. As a former Red Cross certified lifeguard and mother of two, I would deeply urge all...More

Date of experience: March 2018
2  Thank Sierra F
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded 8 May 2018

I assure here at The Reef guest safety is our number one priority. Thank you for bringing these points to our attention. Please know that we follow all procedures and requirements. Thank you again. Kayla Paxton Reef Indoor Water Park Manager

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