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Reef Indoor Water Park

Closed today: Closed
Open today: Closed
Review Highlights
FUN for the whole family

Time flew by while were having tons of fun at this spectacular indoor water park. They even have a... read more

Reviewed 2 weeks ago
Haylee L
Do Not leave anything behind

Personally left my expensive bathing suit on the bed upon check out. Have called for weeks trying... read more

Reviewed 29 March 2018
mandy59047
,
Livingston, Montana
Read all 104 reviews
5
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Traveller Overview
  • Excellent33%
  • Very good22%
  • Average22%
  • Poor8%
  • Terrible15%
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About
Closed today
Hours Today: Closed
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Suggested duration: 1-2 hours
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Contact
1801 Majestic Ln, The Big Horn Resort Hotel & Convention Center, Billings, MT 59102-6728
Website
+1 406-839-9283
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Reviews (104)
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All reviews big horn resort wave pool was fun big waterslides great place for kids all ages lots of fun whole family blast passes observer watermark rafts hotdogs guard granddaughter
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1 - 10 of 104 reviews
Reviewed 1 week ago

This place was billings convention center now it is a different name all together. Now what is the new name?when I did stay there it had ants all over the room which I told housekeeping and front desk not one person did a thing. No...More

Date of experience: August 2018
Thank deannan141
Reviewed 2 weeks ago

Time flew by while were having tons of fun at this spectacular indoor water park. They even have a food court.

Date of experience: November 2018
Thank Haylee L
Reviewed 20 July 2018 via mobile

This place is definitely not as advertised. It is small, unkept, and more age appropriate for 3-9 year olds. The hours on the website, on the door, and listed on the hotel website are wrong. The wave pool was not working and the staff was...More

Date of experience: July 2018
Thank wyofornstrom
Reviewed 25 June 2018 via mobile

We brought our own towels. We ate good solid meal before going. We had no complaints whatsoever. They played. We felt they were safe. Comfortable and happily playing for 4 hours. It wasn’t super packed so they didn’t have to wait for slides. Plentiful tubes...More

Date of experience: June 2018
Thank 474joyces
Reviewed 14 June 2018

This is a small park, with cold water. Lifeguards seemed disinterested and unqualified. Under 5 years old were not supposed to be in the hot tub, and it was baby land. Sure enough one had a poop blowout accident and closed the tub. Gross! My...More

Date of experience: June 2018
1  Thank Gay B
Reviewed 28 May 2018 via mobile

Overpriced. The water was too cold and very small water park. Not worth the entrance fee and they don’t have towels. Save your money and just go to a hotel that has a pool.

Date of experience: May 2018
Thank sheilakylestewart
Reviewed 30 April 2018

I have visited the Reef on a few separate occasions and each time felt completely appalled by the lack of proficient lifeguard supervision and layout of the pool areas. As a former Red Cross certified lifeguard and mother of two, I would deeply urge all...More

Date of experience: March 2018
2  Thank stilldreamingmt
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded 8 May 2018

I assure here at The Reef guest safety is our number one priority. Thank you for bringing these points to our attention. Please know that we follow all procedures and requirements. Thank you again. Kayla Paxton Reef Indoor Water Park Manager

Reviewed 29 March 2018

Personally left my expensive bathing suit on the bed upon check out. Have called for weeks trying to retrieve it and received nasty email saying it's nowhere to be found... Someone that works there obviously stole it.More

Date of experience: March 2018
Thank mandy59047
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded 2 May 2018

I was the one who emailed you the response concerning your swim suit. We unfortunately have not found your lost item. My email did not mean to sound nasty and I apologize greatly if it was perceived in that manner. I was simply saying that...More

Reviewed 28 March 2018

I haven't been here lately, but I used to always bring my nieces here for a pool day. It's a cheap form of entertainment and the pool is very nice. Great place to spend Sunday afternoons.More

Date of experience: August 2017
Thank Damien H
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded 2 May 2018

We are happy to hear that you have enjoyed so many days in the park, we hope to see you again soon and be sure to try some of our new items in the Shark Shack Café! We have excellent new pizzas! Thank you. Kayla...More

Reviewed 27 March 2018

This is a great place for kids of all ages!! This was my grandaughters first time there and she had a ball!!! The food is excellent, especially those terrific hotdogs!!!! The only downfall is the hot tub which is fill with little kids!!! Difficult for...More

Date of experience: March 2018
Thank Karen H
bighornresort, Manager at Reef Indoor Water Park, responded to this reviewResponded 2 May 2018

I am very glad to hear that your granddaughter had such a good time. It is certainly fun for all ages and we encourage everyone to come! The hot tub does get full and we try to stay on top of it and hope the...More

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