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Cassy services was amazing,she ask only me 3 questions(what was the ring for, what type am i looking and what was my budget) guys i promise you i left the store with the Best engangment ring. It's really nice to deal with a very professional agent . Jack Friedman is the best Thank for your service…
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Date of experience: September 2020
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Response from Connector33750866942, Manager at Jack Friedman Canal Walk
Responded 16 Nov. 2020
Hi Shane, Thank you for your wonderful review. We will pass on your message to Cassy. We hope your partner loves their engagement ring. We hope to see you in store again soon. Have a sparkling day!
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What amazing service ! Cassy went above and beyond to make sure my experience was 5* . I bought a ring and needed it to be sized up - which took quicker than I expected ! Fitted perfectly when it came back and all my other jewelry was cleaned free of charge 👍🏻
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Date of experience: October 2020
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Response from Connector33750866942, Manager at Jack Friedman Canal Walk
Responded 16 Nov. 2020
Hi Tracy, Thank you for your wonderful review. We will pass on your message to Cassy. We hope you are enjoying your ring. We hope to see you in store again soon. Have a sparkling day!
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Amazing service! Could not give a higher recommendation, jeweller Christine van der Westhuizen is really fantastic. I ordered a custom item and not only was the product perfect the service was excellent.
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Date of experience: August 2020
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Response from Connector33750866942, Manager at Jack Friedman Canal Walk
Responded 16 Nov. 2020
Hi Nicole, Thank you for your wonderful review. We will pass on your message to Christine. We hope you are enjoying your special piece. Have a sparkling day!
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Craig the manager really is helpful, engaging and splendid. The atmoshpere is approachable and friendly but the store could do with a much needed make-over as it is quite outdated.
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Date of experience: October 2019
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Response from Connector33750866942, Manager at Jack Friedman Canal Walk
Responded 16 Nov. 2020
Hi Camryn, We really appreciate the feedback. We will pass on your message to Craig. We hope to see you again in the store soon. Have a sparkling day!
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Excellent and very professional friendly service - from reception through to collection of items. The white gold ring was cleaned beautifully and the clasp on the silver bangle was fixed perfectly (with the bracelet being polished in addition without request to do so!) Well done to all involved at Jack Friedman Canal Walk.…
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Review collected in partnership with this attraction
Date of experience: July 2019
Helpful
Response from Connector33750866942, Manager at Jack Friedman Canal Walk
Responded 16 Nov. 2020
Hi, Thank you for your wonderful review. We hope to impress you again soon. Have a sparkling day!
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