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DW Sports Fitness

Parsonage Retail Park Parsonage Way | Parsonage Retail Park, Leigh WN7 5SJ, England
+44 844 249 5346
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Review Highlights
Cancellation nightmare

Absolute nightmare and frustrating if you try to leave !!! Don’t don’t don’t join !!!!!!!!!! You... read more

Reviewed 1 week ago
Commkal
via mobile
Would not recommend

I joined the Milton Keynes branch last year due to relocating due to work however the relocation... read more

Reviewed 4 weeks ago
thebookkeeper2018
,
Cornwall, United Kingdom
via mobile
Read all 29 reviews
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Overview
  • Excellent27%
  • Very good17%
  • Average0%
  • Poor3%
  • Terrible53%
3 Oct 2017
“Disgruntled member”
1 week ago
“Cancellation nightmare ”
Suggested Duration: < 1 hour
LOCATION
Parsonage Retail Park Parsonage Way | Parsonage Retail Park, Leigh WN7 5SJ, England
CONTACT
Website
+44 844 249 5346
Write a ReviewReviews (29)
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1 - 10 of 29 reviews

Reviewed 1 week ago via mobile

Absolute nightmare and frustrating if you try to leave !!! Don’t don’t don’t join !!!!!!!!!! You were warned !!!!!!!!!!!!

Thank Commkal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I joined the Milton Keynes branch last year due to relocating due to work however the relocation didn’t go ahead and when I informed them they put up every barrier they could now they are billing me over £200 pounds for a service I can’t...More

Thank thebookkeeper2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I cannot believe this Gym, I had to cancel due to ill health and waiting for an operation to my shoulder, they said I would still have to pay a full month's membership, absolutely disgusting. I am on strong medication as well and couldn't possibly...More

Thank jdway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 May 2018 via mobile

I joined few years ago ..fractured my hip so as stated gave months notice and had intentions of rejoining when healed. Got email saying balance was zero and due nothing then getting hit with emails demanding money ..spoke to them and was treated appallingly... So...More

Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

Please be aware that this organisation are actually awful at customer service. Cancelled after 18hours and it says on website 10 day cooling off period. The website doesn't say any £ already paid will not be returned however dw sports refuse to refund money paid...More

Thank Mrsm469
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2018 via mobile

I recently visited here with my husband who needed to cancel his membership through very ill health. We were told we needed a doctor's certificate. We returned a few days later with certificate,then told you need to pay another month cancellation fee. After ringing head...More

1  Thank Joy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2018

I have had the same experience with DW Sport in Southport as other contributors to this site. As with other people i cancelled my membership a few months back and went into the gym to sign the cancellation form. Five days ago I received an...More

3  Thank AndyC525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

Fantastic instructors, super receptonist and floor staff. I was very impressed with the quality of the classes and the warmth of the staff. I have been to two other DW branches and the Derby staffed blow the others out of the water!

Thank Sasha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018 via mobile

Joined the gym last year in the Wirral and found the staff really friendly. However I moved away from the area so had to cancel my membership and this is where the problem started. I would not recommend anyone getting a membership in less you...More

2  Thank LorrayneChester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

I have been a member at the Sunderland club now since the day it opened. Like many other members we are now been constantly fobbed off by excuse after excuse. I go only to use the pool, steam room and Jacuzzi. The pool always seems...More

2  Thank sandrac58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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