We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Review Highlights
Family Trip to Surfers

Very good service, always on time and very clean van. Great for young families as van has plenty of... read more

Review collected in partnership with this attraction

Reviewed 19 December 2017
ahmed464
Girls Trip

Where to start..... Ivan and Trudie were AMAZING! We could not have wished for better... read more

Reviewed 4 weeks ago
cufffamily
,
Kaikoura, New Zealand
Read all 9 reviews
7
All photos (7)
Full view
Traveller Overview
  • Excellent67%
  • Very good11%
  • Average0%
  • Poor11%
  • Terrible11%
19 Dec 2017
“Family Trip to Surfers”
4 weeks ago
“Girls Trip”
About
We provide direct airport transfers to and from your accommodation from either Gold Coast Airport or Brisbane Airport to all Gold Coast suburbs and Byron Bay. We also cater for day trips to theme parks, golfing trips, etc.
Suggested duration: < 1 hour
Contact
Burleigh Waters, Gold Coast, Queensland 4220, Australia
Website
+61 7 5563 8600
Call
Reviews (9)
Filter reviews
9 results
Traveller rating
6
1
0
1
1
Traveller type
Time of year
LanguageEnglish
6
1
0
1
1
See what travellers are saying:
FilterEnglish
Updating list...
Reviewed 4 weeks ago

Where to start..... Ivan and Trudie were AMAZING! We could not have wished for better communication, service and friendliness. We used these guys multiple times on our trip to the Gold Coast because they were just that good. They went the extra mile, from stopping...More

Thank cufffamily
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 4 weeks ago

Thank you so much for the awesome review Angela. We're so glad you all enjoyed your time on the Gold Coast. It was a pleasure to be of service to such a fun loving group of girls. We look forward to seeing you all next...More

Reviewed 23 July 2018

Greedy Company - Stay Away! - Use with caution. We are very disappointed with this company for its lack of integrity. I usually write only 5-star reviews for the business that I leave feedback, and it takes a lot for me to write a negative...More

Thank Constantino G
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 25 July 2018

We’re very sorry to hear that’s how you feel. We were certainly not aware that your flight was going to be diverted to Melbourne. Our driver left the Gold Coast at 11:00pm for a one hour & 20 minute one way trip to meet your...More

Reviewed 30 June 2018 via mobile

The primary quality of a bus service to airport shloud be the reliabilty of the service. However these buses were delayed by half an hour when I tried to use it. Prefer another service. Otherwise once there the bus is fine and has good room...More

Thank Chris L
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 1 July 2018

We have no record of any booking made by Chris L. We do not provide a scheduled bus service as you mention. We only have mini vans that provide a private transfer service and we pride ourselves for always being on time, if not early....More

Reviewed 25 June 2018 via mobile

I had the pleasure of dealing with Trudie initially , she is efficient and very professional. I love that this is an efficiently run family business . The quote was competitive and I made a special request for my little girl and indeed it was...More

1  Thank Maleya
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 27 June 2018

Thank you so much for your wonderful review. We really appreciate your kind words. It was a pleasure doing business with you and we look forward to seeing you again on your next holiday.

Reviewed 14 March 2018

We always use Airlink when we holiday in Broadbeach, very competitive rates and they keep in touch to let you know when and where the pickup transfer will be, the service is excellent. Clean modern vehicles and pleasant drivers make Airlink Express Airport Transfers a...More

Review collected in partnership with this attraction
1  Thank graemel674
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 16 March 2018

Thank you very much Graeme, we really appreciate your kind words. Look forward to seeing you next time.

Reviewed 29 January 2018

Trudie and Ivan are definitely the best in the business. Very personable and friendly. They make a long trip from the airport seem cruise.

Review collected in partnership with this attraction
1  Thank granto419
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 31 January 2018

Thanks for your great review Grant, we really appreciate the kind words. Hopefully we'll see you again one day.

Reviewed 19 December 2017

Very good service, always on time and very clean van. Great for young families as van has plenty of seats and booster seat is readily available. Would highly recommend Airlink Express.

Review collected in partnership with this attraction
2  Thank ahmed464
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 23 December 2017

Thanks for the great review Ahmed. It was a pleasure to be of service!

Reviewed 22 November 2017 via mobile

Prompt , efficient and helpful! Arranged transport to and from the airport to save having to join a queue and waste time. Ivan our driver was waiting for us and assisted with our luggage. Ivan was also able to answer our numerous questions about the...More

1  Thank watomini
TRUDIE R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 20 December 2017

Thank you so much for your review, your comments are much appreciated. Look forward to seeing you again!

Reviewed 1 August 2017

Very easy to book with Airlink Express Airport Transfers and the driver phoned us the day before we arrived and again the day before we left to confirm our arrangements. The driver was on time, courteous and knowledgeable about the area. He drove very safely...More

1  Thank number2017
Ivan R, Owner at Airlink Express Airport Transfers, responded to this reviewResponded 3 August 2017

Thank you for your positive feedback on our business. We really appreciate it and look forward to being of service again in the future.

View more reviews
Questions & Answers
Get quick answers from Airlink Express Airport Transfers staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines