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Shuttle service only for tourist between some of the best tourist places in Central America: Antigua Guatemala; San Salvador City, International Airport El Salvador, Beach El Tunco, Beach El Zonte, Beach El Cuco and Juayua (Ruta de las Flores) - El...more
While fernando at the blue hat hostel in leon is very attentive and will accommodate your needs, some of the subcontractors that actually run the shuttle service, namely roneey services, are not very professional.
Also, sometimes they give you trip updates which are not very...More
Took a shuttle from Rivas to Granada. Shuttle didn't pick us up at the confirmed location. We called 15 minutes after the end of the 30 minute pickup window they gave us and the shuttle was already on its way to Granada. They turned around...More
Decided to give it a try, despite reading some bad Reviews.
Tour was from Rivas to Leon for 20$.
Waited half an hour longer for the pick up, but who cares? That can happen.
Had a lot of space in the car, good AC, they...More
We booked a shuttle with this company to take us from San Jorge to Leon at 1 pm after a short weekend on Ometepe. They e-mailed us 13 hours before the shuttle time, at MIDNIGHT when we were already sleeping, to tell us that they...More
1 Thank Karina M
Fernando O, Manager at Gekko Explorer Nicaragua, responded to this reviewResponded 6 March 2018
We gave the option to travel in a different schedule, they took this other option, we could give a full refund if the option was not good for them, at the end of trip they ask the compensation, when the trip was finished, and they...More
We arranged and paid a deposit 2 months in advance for Granada to San Juan Sel Sur transportation. We waited for 1 hour during the “pick up window timeframe” and another 1 hour past the pick up time while our hotel manager scrambled to find...More
The shuttle simply didn’t arrive. Response of the company: the driver didn’t find the place we were. Clearly we put the hotel, which is in the main road. I asked if should we wait in the middle of the road. With reservation in León, we...More
We booked a shuttle from Leon to Granada via this service but after reading some of the worrisome reviews here decided to cancel well in advance of the booking date which is in accordance with T&Cs. We notified Gekko Explorer who responded promptly confirming the...More
Fernando O, Manager at Gekko Explorer Nicaragua, responded to this reviewResponded 14 January 2018
Dear Alidad, thank you for your comment.
We're sorry the inconvenince on the day of your trip, the staff in your hotel told to the driver that you wont be traveling with us, and he left the place, after receive your teasing of course.
I see a lot of reviews about this company running extremely late, but I had the exact opposite experience today. I had booked a shuttle from Granada to San Juan del Sur at noon. I planned to be ready to go at 11:30, in case...More
Fernando O, Manager at Gekko Explorer Nicaragua, responded to this reviewResponded 31 December 2017
Dear ComoCarla19, thank you for your comment, it is very important for us.
Please receive our apologies because we were early to pick you up, we will try to be on time in the future. We're sorry abpit tje driver, we will talk with him...More
First of all they had guaranteed that the shuttle went straight from Leon to Antigua. the bus was with the maximum number of people which is understandable but the worst was the second piece of cheap bus that changed us much smaller, unstable and has...More
I used Gekko Explorer twice on my trip. The first time was from El Tunco to Leon. They arrived on time, the driver was friendly, and the van wasn’t full. We did stop for an oil change mid trip and spent an hour waiting for...More