MGM Grand Detroit Casino

MGM Grand Detroit Casino: Address, Phone Number, MGM Grand Detroit Casino Reviews: 3.5/5

MGM Grand Detroit Casino
3.5
About
The ironic setting for the MGM Grand (a former IRS building) is only temporary; a permanent casino is to be built along the riverfront.
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3.5
460 reviews
Excellent
136
Very good
141
Average
83
Poor
41
Terrible
60

Donna G
1 contribution
Excellent Service
Jul. 2021
Detroit MGM Casino.
Was so happy to be greeted by a wonderful young lady at security. Patricia Ford was so kind, helpful and made my visit enjoyable.
Thank you Patricia!
Written 29 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

BeachGirl060
2 contributions
Smoke Free Fun
Jun. 2021 • Couples
I stopped going to MGM Detroit some time ago because the smoke was so unbearable but recently I decided to try it again and it was great. Thank you MGM for finally going smoke-free!! It was nice to play all day and leave not stinking from stale smoke. MGM Nat’l Harbor in Maryland is smoke free and nobody complains (not even smokers) and the casino is always busy. Hopefully the MGM Detroit will keep this policy for the health of their customers, employees, and the environment. The casino itself is spacious, easy to navigate, well lit, and very clean! Restrooms are clean and easy to locate. The hotel doormen, valet, security, and most casino floor staff were friendly, helpful, and professional. There’s a convenient restaurant right on the casino floor that serves good bar food and is very popular. Am looking forward to my next visit.
Written 26 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

laura h
Allen Park, MI2 contributions
Not a happy place
Jun. 2021 • Solo
I had money in a machine that broke while I was playing. No exaggeration I waited two hours to get slot attendant. I asked several workers at least four from cleaning people to a security guard to get me help. Two slot attendants totally ignored me when trying to get service (literally looked straight ahead and kept walking). When I FINALLY did get service the slot attendant and security guard were very obnoxious and couldnt even offer apology. Just told me the workplace morale is bad. So take it out on the customer!!! The buttons on machines are broken a lot of times. The place sucks and I would not recommend this place to anyone.
Written 10 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ramona B
1 contribution
Review of Slot Tech Cheryl Bryant
Jun. 2021
The slot attendant was very fast, courteous and respectful. I had to go around on the floor to find a slot technician. When I ran into Ms. Cheryl Bryant, she was in the process of paying out a Jackpot & said she would come right over to fix the slot machine and she did. I was completely surprised because that has happened many times where a slot tech said they'd be right over but they would forget about me or never show up.
Written 2 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Susan G
1 contribution
Welcoming
May 2021
Security Guard Keith B. Graves was very polite and helpful when I needed to swipe my card at the kiosk. I wasn't sure where to go and he graciously pointed me in the right direction and welcomed me back to the casino area when I finished my business at the kiosk. He also wished me good luck, which I needed...haha.
Written 10 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Dave
1 contribution
Next time Greektown
May 2021 • Couples
MGM Detroit just wants your money with out giving you enjoyment. They have one of their bars closed on a weekend, the main bar had a long line, many open seats yet they did not fill. On the floor it was impossible to get a drink, no servers. As we all know, we are looser spending when we have a drink. I totally understand the mandate from the governor however not having good service is not an excuse for covid. MGM, please hear your customers and find ways to make the visit more exciting and inviting for future visits. At this time we will go back to Greektown as they are paying better, they promote more fun and make it easier to enjoy a nice dinner.
Written 8 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Bruce H
1 contribution
Great Employee
Apr. 2021
I'd like to tip my hat to KEVIN YONTS. I have known him for many years, from the time he was a dealer to his current role as floor supervisor. His professionalism has accompanied him throughout the time I have known him. He is extremely friendly and relatable. He is full of concern and optimism for everyone with whom he comes in contact. He displays honesty and integrity during the performance of his job in the Table Games arena. In my view, he does an Outstanding job for the casino. Thanks Kevin!
Written 30 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

gregoryprince13
1 contribution
MGM Grand Detroit
Wasted time having to run over to Canada to place bets on sports. Sports book shouldn't had horse and dog racing. Derby Lane and Palm Beach were my favorite activities and any OTB and sports book in Las Vegas has racing, wouldn't been great since corona virus has effected all other sports.
Written 15 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Tosh
Detroit, MI684 contributions
Quick Drinks
Nov. 2019
Stopped in one afternoon for a quick drink. This place is always inviting. Clean, good atmosphere, and friendly bartender.
Written 14 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Rich S
Brooklyn, NY3 contributions
MGM adjusted odds down on Ultimate Video Poker Beware
Feb. 2020
was 12x now 11x 4x now 3x I guess they aren't making any money at MGM

but they sure have enuf funds to buy new venues.....juts not to pay the players off at fair odds...

Today Sunday, they had ALL Video Poker Rigged to STEAL EVERYTHING....

and they DID....I surveyed over 35 players ..ALL WIPED OUT..... Be careful.
Written 9 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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