We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Brooks & Butterfield Day Spa

140 Main St, 2nd Floor, Northampton, MA 01060
+1 413-586-0366
Save
Review Highlights
Unprofessional and unenjoyable

I've never written an Internet review. But below is a modified letter I sent to the manager that... read more

Reviewed 27 January 2017
Kristin L
A little piece of heaven

Had a wonderful massage and facial. I'm a busy mom of 2 and don't get to do this often. I was so... read more

Reviewed 19 September 2015
atd817
,
Moodus, CT
via mobile
Read all 14 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent37%
  • Very good14%
  • Average7%
  • Poor21%
  • Terrible21%
27 Jan 2017
“Unprofessional and unenjoyable”
19 Sep 2015
“A little piece of heaven”
Open Now
All hours
Hours Today: 10:00 - 19:00
LOCATION
140 Main St, 2nd Floor, Northampton, MA 01060
CONTACT
+1 413-586-0366

Similar Things to Do in Northampton

Write a Review
Reviews (14)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 14 reviews

Reviewed 27 January 2017

I've never written an Internet review. But below is a modified letter I sent to the manager that went unanswered. Hi Shannon, I visited your spa with a friend on Friday (we both drove considerable distances - she from Boston and me from upstate New...More

5  Thank Kristin L
Reviewed 19 September 2015 via mobile

Had a wonderful massage and facial. I'm a busy mom of 2 and don't get to do this often. I was so stressed and they really took the time to understand my needs and customize my experience! If I had the money and time I'd...More

Thank atd817
Reviewed 23 June 2013

I first went here for a pedicure, I got the added callus buster as well. The girl was lovely, just chatty enough but was silent and let me relax too. And....she did an amazing job! I'm a total pedicure junky so I know my pedicures,...More

Thank JaeCox
Reviewed 19 December 2012

I just visited Brooks & Butterfield for the first time a few days ago, the whole process to book my services from start to finish was a nightmare, regardless, I wanted to give it a try once inside because of the beautiful pictures on the...More

5  Thank Karen29510
Reviewed 27 September 2012

Went for a make up trial for my wedding and it was so horrible i had to cancel it for my wedding day. The girl put my eyeliner so far from my eye line that it looked like a 5 year old did it. She...More

Thank Ross E
Reviewed 25 August 2012

The pedicures and manicures with Annalin are the best I've ever had. She takes extra time and care and the fountains and view make for a relaxing experience.

Thank Karyn J
Reviewed 21 August 2012

I went for a basic manicure. At first I was happy that the spa used a natural approach to drying the nails (no heat dryers used which can cause skin cancer, only a fan), but the result was not worth it. The nail technician had...More

Thank Mdoug88
Reviewed 27 July 2012

Pedicurist was unfriendly, not helpful, and unwilling to offer suggestions. She messed up the design and wanted me to wait a half and hour to fix it.

Thank lilbirdy10512
Reviewed 17 May 2012

My massage was done professionally, but a bit clinically. The ambiance was not particularly soothing.

Thank Govinda74
Reviewed 6 August 2011

We went to B&B with a bridal party after failed attempts to schedule elsewhere. There were 10 of us going for a bachelorette spa weekend. They accomodated all of us within 2 weeks and most of us got exactly what we wanted. Given the short...More

1  Thank happychick72
Nearby
Nearby Restaurants
Herrell's Ice Cream & Bakery
273 reviews
.08 km away
Jake's Restaurant
256 reviews
.15 km away
Northampton Brewery
319 reviews
.12 km away
Haymarket Cafe
96 reviews
.09 km away
Nearby Attractions
Smith College Botanic Garden
243 reviews
.78 km away
Smith College Museum of Art
134 reviews
.46 km away
Historic Northampton
99 reviews
.48 km away
Thornes Marketplace
60 reviews
.02 km away
Questions & Answers
Get quick answers from Brooks & Butterfield Day Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit