We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 1245 Worcester St, Natick Mall, Natick, MA 01760-1515
Phone Number:
+1 877-247-5223
10:00 - 20:00
Closed now
See all hours
Sun 11:00 - 18:00
Mon - Thu 10:00 - 20:00
Fri - Sat 10:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 27 reviews
Visitor rating
  • 16
  • 9
    Very good
  • 1
  • 0
  • 1
Amazing Birthday party for a 7 year old!

I hosted a very perfect birthday party for my granddaughter. The girls were thrilled. It was such a memorable occasion. The food was really good. The activities were... read more

Reviewed 3 weeks ago
Newton, Massachusetts
Add Photo Write a Review

27 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 27: English reviews
Newton, Massachusetts
2 reviews
Reviewed 3 weeks ago

I hosted a very perfect birthday party for my granddaughter. The girls were thrilled. It was such a memorable occasion. The food was really good. The activities were perfect. Wonderful day!!! Worth every penny.

Thank jssdancer99
Acushnet, Mass
Level Contributor
48 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
Reviewed 16 April 2017

My 10 year old decided she did not want a party for her birthday this year and has been into the American Girl dolls lately. We had visited the NYC location in February and I thought this would be a nice way to spend her birthday. I called and made reservation for a birthday lunch and we had 5 dolls... More 

Thank jimmic
Natick, Massachusetts
Level Contributor
49 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 14 February 2017

At American Girl Store you can create a doll with your hair and eye coloring and pick out your style of clothes for her. It is fun place and lots of outfits to choose from. It is a great present as well. My daughters played with them for many years.

Thank bette227
Boston, Massachusetts
Level Contributor
104 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 160 helpful votes
Reviewed 30 January 2017

FOOD: We have been several times, mostly for lunch or tea. The staff treats you well and the girls feel so special. Bring your doll or borrow one from the store and they sit in a booster seat at the table. Food is good. They are very aware of food allergies, so much so that my daughter's support group ate... More 

Thank Traveling_JenRI
Coventry, Connecticut
Level Contributor
282 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
Reviewed 12 December 2016

Two stories, very crowded, luckily to have made appt. for having doll's hair done and a dessert for us in the bistro. Don't like that you have to exit the mall (in bad weather) and enter a separate door for this store. A tad overpriced on most items. I wanted to purchase matching PJs but the ones for my child... More 

Thank Beverly61
Westbrook, Maine
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 3 December 2016 via mobile

I visited the American Girl store in Natick with my 3 daughters. They had a fantastic time! They brought their dolls to the spa, and the associates working there were really wonderful, talking with them while they worked. The store was very crowded, and the spa and check out areas seemed a bit confusing. Overall, it was a really great... More 

Thank Gerryandsandie
South Burlington, Vermont
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 5 September 2016

Terrible bistro experience. We visited the bistro for dinner on September 2 at 5:00pm. We were the only people in bistro. I was there with my daughter and two granddaughters. Everything seems fine until our order came out. I ordered a salad and pretzels bits came out. My daughter ordered artichoke and she got something else not sure what it... More 

1 Thank jeannettemitchel2016
Sutton, United States
Level Contributor
14 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 1 September 2016

My mom recently took my daughter and a friend here for my daughter's 1/2 birthday fun. My sister and I were lucky enough to be able to go as well. Bistro: Well worth the money. The portions were more than adequate and all 3 of us adults loved our meals. For just over 16.00 per person we got an appetizer... More 

Thank Lisa T
Level Contributor
33 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 29 June 2016 via mobile

This was our second visit today. Food was delicious (not as expensive as you think), I could spend the same amount at a regular restaurant. The waitress Carolyn was so awesome with my daughter. The service overall was excellent. The store/shopping was so much fun watching my daughter go from doll to doll and seeing the sparkle in her eyes.... More 

Thank Sasha H
West Suffield, Connecticut
Level Contributor
246 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
Reviewed 25 May 2016

The store is kid friendly but the whole family will enjoy shopping the two floors. Dolls are arranged in a tasteful setting. Many accessories to select from. Customer service is optimum. Bring your wallet / purse because prices are high but quality and product workmanship of your doll / accessory is also of value.

Thank Bard W

Travellers who viewed American Girl Boston also viewed


Been to American Girl Boston? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of American Girl Boston and other visitors
2 questions
Ask a question

See all questions (2)

Questions? Get answers from American Girl Boston staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?