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Review Highlights
Great Fun

Capitol Steps, a musical review which satirizes politicians and their quirks, was running at the... read more

Reviewed 14 August 2018
Hartsdale, New York
Not quite a four star still

The lobby and rooms were immaculate but needed upgrading. We had a junior suite and the bathroom... read more

Reviewed 29 August 2017
Laurie B
Boston, Massachusetts
Read all 109 reviews
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Traveller Overview
  • Excellent58%
  • Very good22%
  • Average11%
  • Poor6%
  • Terrible3%
Travellers talk about
“great spa”(4 reviews)
“driving range”(2 reviews)
A luxury resort in the Berkshires that offers a championship 18-hole golf course for guests and the public.
55 Lee Rd, Lenox, MA 01240-2703
+1 800-272-6935
Most Helpful Positive Review
Reviewed 26 November 2012

The inn had a buffet style feast. There was turkey, lamb, ham, duck and all fixings that anyone could want. There were also pasta and dessert stations. The service was wonderful and no one rushed you. For the price of $48.00 it was all you...More

3  Thank ecmecm
Most Helpful Critical Review
Reviewed 20 February 2008

My fiance splurged and purchased a $600.00 + spa package for Valentine's Day for me. Cranwell employee in turn stole our credit card information (as well as another client's) and proceeded to charge over $900 on our card alone. Sadly, Cranwell never called us, even...More

9  Thank 413KIMBERLY
Reviews (109)
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All reviews great golf course great spa driving range main dining room turn down service round of golf carriage house capitol steps pedicure fairways rooms robe tub beechers setting grounds tanglewood
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1 - 10 of 108 reviews
Reviewed 29 August 2018

This round of golf was a birthday gift and we really enjoyed it. We played 18 holes on a cloudy day and the drizzle held off until the 16th hole -not bad! The staff in the club house was great getting us set up for...More

Thank AnneMarie B
Reviewed 14 August 2018

Capitol Steps, a musical review which satirizes politicians and their quirks, was running at the resort. It was a great night of comedy for voters of every stripe.

Thank 911carolg
Reviewed 21 July 2018

We went to a concert at Tangewood and chose this resort as it was close to the venue. It was very disapppointing! It was an expensive resort & we've received much better at much cheaper hotels. There was pink mold on the shower curtain &...More

1  Thank 743eileenr
Reviewed 3 July 2018

Unfortunately, us ladies couldn't get into the spa while the guys golfed...ironically there was a spa convention! However, we heard great things about the course and we all had a really nice lunch in the club house. The food was great!

Thank Sheryl F
Reviewed 19 June 2018

We were greeted by Erick at the starter's shack. He spent 10 minutes explaining the course, tees and greens and raved about the condition of the course. This 18 hole gem was a real treat with good fairways and great tees and greens. A thoroughly...More

Thank ogogolby
Reviewed 22 January 2018

The setting for the Cranwell Resort is magnificent. All the mountains surrounding it, makes it feel so peaceful. The staff was so accommodating. The main dining room is so beautiful, it makes dining such a wonderful experience. Our room was lovely, it was winter so...More

Thank Rosary B
Reviewed 22 October 2017

Only had time for nine holes as it rained the day we had time to play all 18. Enjoyed the course immensely as it was challenging and scenic. We enjoy a course that has some ups and downs and this fit the bill.

1  Thank Mike H
Reviewed 9 October 2017 via mobile

The spa was lovely, the staff was helpful. Our room was nice...comfortable bed , clean , but could be updated. The property is beautiful .... but.... do not eat here. We debated about going to one of the local restaurants but because the weather was...More

2  Thank Sandyfh2015
Reviewed 29 August 2017

The lobby and rooms were immaculate but needed upgrading. We had a junior suite and the bathroom looked so tired and in need of a makeover - mine at home is much nicer and I think it should be the reverse since mine is a...More

Thank Laurie B
Reviewed 27 June 2017

Very complete hotel. Suite in the Beechers Cottage was spacious and comfortable. Golf course is great and always open and empty with reasonable fees for hotel guests. Sloane's is a nice outdoor dining option. Spa, fitness and pool facilities are worthwhile.

Thank Michael R
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Questions & Answers
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29 August 2018|
AnswerShow all 3 answers
Response from 911carolg | Reviewed this property |
We did not stay at the club. We attended only the Capitol Steps production.