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Review Highlights
Treasure Chest Casino

I don't gamble, but those that do report they do well. I go there to spend evenings in the... read more

Reviewed 7 November 2018
Edward A
,
Kenner, Louisiana
Nice casino on the lake

I was here during my stay and had a great view of the lake and watching local people on the dock... read more

Reviewed 8 October 2018
terrycarpenter
,
Vancouver, Canada
Read all 173 reviews
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Traveller Overview
  • Excellent18%
  • Very good32%
  • Average29%
  • Poor11%
  • Terrible10%
Travellers talk about
“non smoking”(12 reviews)
“casino buffet”(3 reviews)
About
More than 19,000 square-feet of gaming space features 1,000 slot machines, 45 table games plus nightly entertainment and casual dining.
Contact
5050 Williams Blvd, Kenner, LA 70065-1400
Website
+1 800-298-0711
Call
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Reviews (173)
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Reviewed 7 November 2018

I don't gamble, but those that do report they do well. I go there to spend evenings in the nightclub, which I enjoy immensely.

Date of experience: November 2018
Thank Edward A
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 8 November 2018

Thank you for your review, Edward! We appreciate it. If you have any advice on how we can earn that last star, then please let us know, because our goal is to provide you with five-star service.

Reviewed 4 November 2018

I am not a gambler but I love watching people play cards. Came with family and had a great time watching them play Blackjack. The staff was very friendly and helpful and the scenery was beautiful on the lake. I even played a few slot...More

Date of experience: October 2018
Thank tedlong29
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 5 November 2018

I’m so glad that your experience was excellent, tedlong29! If you have any tips on how we can improve it, please let us know. Please come back again, soon!

Reviewed 8 October 2018

I was here during my stay and had a great view of the lake and watching local people on the dock fishing was a great experience. The ship itself is very nice it has a southern old time look to it something you would see...More

Date of experience: September 2018
1  Thank terrycarpenter
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 5 November 2018

Thank you for your review, terrycarpenter! We appreciate it. If you have any advice on how we can earn that last star, then please let us know, because our goal is to provide you with five-star service.

Reviewed 22 September 2018

Every single person serving goes above and beyond - you will enjoy every aspect of this casino - beautiful scenery; take a walk around the top deck - breathtaking! The buffet and the drinks!

Date of experience: November 2017
Thank Anna O
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 2 October 2018

I’m so glad that your experience was excellent, Anna! If you have any tips on how we can improve it, please let us know. Please come back again, soon!

Reviewed 18 September 2018

The location of this casino was walking distance to the Hilton Garden Inn at the airport. We were not impressed with it at all. It seems like it draws a lot of business but we did not gamble there. Just walked around.More

Date of experience: August 2018
Thank RaySr2014
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 12 October 2018

Hello RaySr2014 and thank you for your recent review. We are sorry to hear about your trip to our casino. We have 3 exciting gaming floors with over 1000 Slot machines and over 30 table games for all to enjoy. Please reach out if you...More

Reviewed 3 September 2018 via mobile

Full of smoke from cigarettes. Even with the non smoking floor. Wasn't enough slots. Didn't like it. Everyone stared.More

Date of experience: August 2018
Thank Tanisha W
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 12 October 2018

Hi Tanisha and thank you for your review. We are unhappy to hear about your recent visit. Our 3 gaming floors have over 1000 exciting Slot machines and our 3rd gaming deck (Texas Deck) is completely smoke/vape free for guests who enjoy this type of...More

Reviewed 20 August 2018

During my stay at the hotel, this was close to my hotel and visited one day to kill my time before my flight. It was on a small boat but ok to pass some time. Good view of lake from dining room.

Date of experience: August 2018
Thank stevejhonsonmdx
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 2 October 2018

Thank you for visiting us, Steve! We’d love to have you visit again.

Reviewed 18 August 2018 via mobile

Some nights the food is just so-so,but the nights of the seafood buffet make it worth going. In August, guests over 50, earn half priced buffets with play. There was no wait time to be seated the night we went at 7pm. The crab legs...More

Date of experience: August 2018
Thank JBernard20
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 2 October 2018

Wonderful, J.! We’re so glad that you enjoyed the Friday night seafood buffet. If you have feedback on how we can improve our service, please let us know. Your input is very valuable to us.

Reviewed 8 August 2018 via mobile

My son and I ate at the all you can eat seafood buffet. It was delicious and we really enjoyed it! I was worried that he would be the only child but there were several children there.

Date of experience: August 2018
Thank prettydiva316
Chris J, Manager at Treasure Chest Casino, responded to this reviewResponded 2 October 2018

Thank you for the review! We are so glad that you and your son enjoyed the seafood buffet. Please let us know if you have any additional feedback for us. Please come back again, soon!

Reviewed 11 July 2018 via mobile

This place had the best seafood options in one location!!! The food was fresh and our waiter was amazing. The space was roomy and cool, great for the hot day. I will definitely visit againMore

Date of experience: July 2018
Thank Nise M
Chris J, Guest Relations Manager at Treasure Chest Casino, responded to this reviewResponded 13 July 2018

Hi Nise and thank you for your 5 star review. We are so happy to hear you enjoyed your trip to our casino while in town for Essence Fest! We aim to provide the very best service for all of our guests to enjoy. Your...More

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Questions & Answers
Ask a question
DebbieK2280
24 May 2018|
Answer
Response from Virgine K | Reviewed this property |
There is a non-smoking floor upstairs, slot machines are a little out dated. As long as your gambling drinks are free. There is no entrance fee to the casino, they also have free parking with a free shuttle from lot to... More
0
Votes
carolja72
21 May 2018|
AnswerShow all 2 answers
Response from Don A | Reviewed this property |
If you are referring to the buffet, it was $25. on Thanksgiving day. Great deal.
0
Votes