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Treasure Chest Casino

5050 Williams Blvd, Kenner, LA 70065-1400
+1 800-298-0711
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Review Highlights
A real surprise

Was right across the street at The Hilton Garden for a seminar. Since the casino is within walking... read more

Reviewed 1 week ago
iblisamb32
,
Saint Louis, Missouri
via mobile
Great Thanksgiving buffet.

My first visit to this casino. Most relatives out of town so my wife, son, and I decided to take a... read more

Reviewed 3 weeks ago
donabston
,
Baton Rouge, Louisiana
Read all 149 reviews
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Overview
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More than 19,000 square-feet of gaming space features 1,000 slot machines, 45 table games plus nightly entertainment and casual dining.
  • Excellent17%
  • Very good33%
  • Average29%
  • Poor10%
  • Terrible11%
Travellers talk about
“non smoking” (11 reviews)
“casino buffet” (2 reviews)
LOCATION
5050 Williams Blvd, Kenner, LA 70065-1400
CONTACT
Website
+1 800-298-0711
Write a ReviewReviews (149)
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1 - 10 of 148 reviews

Reviewed 1 week ago via mobile

Was right across the street at The Hilton Garden for a seminar. Since the casino is within walking distance, my co-worker and I decided to try the Wednesday night seafood buffet. We were pleasantly surprised that the third floor where the buffet was at was...More

Thank iblisamb32
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 1 week ago

Hi iblisamb32! Thank you for your review and comments. We are thrilled to hear you were able to walk over and enjoy our smoke-free Vista Buffet. We take pride in providing the best service, and preparing delicious items everyday at our food outlets. We hope...More

Reviewed 3 weeks ago

My first visit to this casino. Most relatives out of town so my wife, son, and I decided to take a nursing home parent to the casino buffet for Thanksgiving. The dining room was layed out typically; clean and well organized...no smoking in this area....More

Thank donabston
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 2 weeks ago

Hi donabston! Thank you so much for your review and kind words. We are thrilled to hear you joined us during the recent Thanksgiving holiday, and we are so happy your family enjoyed our special holiday buffet. We strive to provide the best dining experience...More

Reviewed 10 November 2017 via mobile

We go for their outdoor concerts and summer concert series. Lots of room to dance and view the stage. We always have a great time.More

Thank erinnola
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 5 weeks ago

Hi erinnola and thank you for your review. We are so happy to hear your family loves to come out to our outdoor events! We are always excited to see everyone in our community come out and have a great time. We look forward to...More

Reviewed 24 October 2017

On the river as they have to be by law, really dumb law that they changed in Mississippi after the hurricanes. WTH? People are going to gamble anyway, change the law like Biloxi did and you will create 100's of jobs. Casino was tight like...More

Thank Dan M
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 30 October 2017

Hi Dan and thank you for your recent review. We have been on Lake Pontchartrain for over 23 years now and we absolutely love it here! We are located in a great community that loves us and we love them! We strive to provide an...More

Reviewed 4 October 2017 via mobile

Stayed at Hilton garden inn the night before an early flight out if MSY. Casino within walking distance but shuttle available.3 level riverboat full service casino with lots of slot choices new and old. Easy to reach point level for 1/2 price buffet with wide...More

Thank briggsz725
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 11 October 2017

Hi briggsz725 and thank you for your recent review. We are glad to hear you had fun at our casino. We are always ready to provide great service to all of our guests and we can't wait to see you again soon. Have a nice...More

Reviewed 7 September 2017 via mobile

While the buffet was being remodeled, the lounge where the bands and only play was used to serve food for the month of August. Luckily, the buffer is now open and the bands are back playing in the lounge. Be sure to get there early...More

Thank JBernard20
Reviewed 16 August 2017 via mobile

Machines r Ok on some days but other days r Absolutely Horrible. Valet SUCKS. Drink Service Sucks too!! Buffet is decent on some days but not others food wise. Server wise depends who u get. Have to b real clear on Drink orders, cause most...More

Thank WhiteTigress11
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 17 August 2017

Hello WhiteTigress11 and thank you for your recent review. We are very unhappy to hear that your experience with our Valet and Food/Beverage services were not satisfying. We strive to provide excellent service that is enjoyable for all of our guests, and we are always...More

Reviewed 21 July 2017 via mobile

Sad excuse for casino, dif. Not Vegas or Jersey. smoke filled except for top floor. Free shuddle for nearby hotelsMore

Thank Robert C
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 22 July 2017

Hello Robert and thank you for your recent review. We are sorry to hear you had a disappointing visit at our Casino. We are always looking to improve the guest experience and we constantly evaluate guest feedback to make adjustments throughout the property. Again, thank...More

Reviewed 11 June 2017

I am a V card player at Island View casino which is the highest level there. I recently received some offers from Treasure Chest Casino and went there three days in the same week. I also received an offer for a copper pot on this...More

1  Thank stevemadere
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 15 June 2017

Hello stevemadere and thank you for your recent comments. We are very unhappy to hear your experience at our Gift Giveaway was disappointing. We did have an overwhelming response to our recent gift giveaway that was well beyond our normal expectations. Typically for our gift...More

Reviewed 4 June 2017

Go into town and eat else where. NOLA super buffet is half the price and better selection. It offered Ribeye cooked to order and leg of lamb among many others.More

Thank terbaa
Sarah S, Manager at Treasure Chest Casino, responded to this reviewResponded 23 June 2017

Hi terbaa, and thank you for your feedback regarding our Buffet. We are sorry you had an unhappy experience. This August we will be completely remodeling our Buffet, to provide a better dining experience for our guests in the future. We are always looking at...More

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Questions & Answers
gehouston
30 September 2016|
Answer
Response from AnnetteSPin | Reviewed this property |
There are table games and smoking is allowed.....
0
Votes
Gene G
1 March 2015|
AnswerShow all 3 answers
Response from Kenneth C | Reviewed this property |
I'm not sure but if you call them (504) 443-8000 someone will answer all of your questions.
0
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