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Address: 300 Main St Ste 100, Dubuque, IA 52001-6946
Phone Number:
+1 563-556-4372
09:00 - 17:00
Open now
See all hours
Sun 10:00 - 14:00
Mon - Thu 09:00 - 17:00
Fri - Sat 09:00 - 18:00

TripAdvisor Reviewer Highlights

Read all 56 reviews
Visitor rating
  • 28
  • 20
    Very good
  • 3
  • 3
  • 1
Very Helpful

The lady working here the day we visited was very helpful, honest, and humorous. Obviously, plenty of brochures for Dubuque and surrounding areas and interesting souvenirs.

Reviewed 27 July 2016
Sussex, Wisconsin
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56 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Sussex, Wisconsin
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 27 July 2016

The lady working here the day we visited was very helpful, honest, and humorous. Obviously, plenty of brochures for Dubuque and surrounding areas and interesting souvenirs.

1 Thank macilnd2014
Elizabethtown, Kentucky
Level Contributor
77 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 21 May 2016 via mobile

We were drifting down to Branson from Wisconsin Dells and stopped in Dubuque to look for geocaches. The ladies at the welcome were really friendly and upbeat. Made us want to return for a longer visit :-)

1 Thank K4OP
Dubuque, IIA
Level Contributor
18 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 21 April 2016

Very helpful - from wine to chocolates to t-shirt - as well as places to visit can be found at the Dubuque Welcome Center. Purchased sweatshirts for family members who wear them in Houston, TX

2 Thank Susan T
Tinley Park, Illinois
Level Contributor
67 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 24 December 2015

They were more that just helpful, they came up with things to do in the tri-state area bordering on the Mississippi. We were loaded down with maps and tours and restaurants and shops. Had a great time just visiting with the welcome center.

2 Thank Caroltinley
Illinois City, Illinois
Level Contributor
143 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
Reviewed 25 August 2015

Fabulous historic building worth seeing. Impeccable maintained and so fortunate that it remains a vital part of the community. I appreciate that some parts of our country do not tear down these historic buildings with so much craftsmanship.

1 Thank LWMiller
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 20 August 2015

Nice little spot right downtown. Nothing fancy but all the information you need for Dubuque and surrounding areas all in one spot. Souvenirs available too.

1 Thank 793melindak
New York City, New York
Level Contributor
5,398 reviews
2,740 attraction reviews
common_n_attraction_reviews_1bd8 743 helpful votes
Reviewed 19 August 2015

Extremely friendly and nice. The girl helped with lots of suggestions and explanations for things in and around town. But then it is Iowa, so I expect the Midwest hospitality!

1 Thank Bernardo F
Rochester, Minnesota
Level Contributor
16 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 23 July 2015 via mobile

The woman working was on the phone getting her report on vacancies for the weekend. She snarled at us to notify her if we needed any help. No greeting, no where are you from, no what are you wanting to do/see, nothing. Help yourselves to some brochures. The least welcoming welcome center I've been to!

Thank kamcnp
Springfield, Illinois
Level Contributor
103 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 7 July 2015

We just stopped in here with a few questions and this girl who was all of 20 years old helped as much as she could and did not want to stop until she had all the answers she could get for us! Happy we popped in with a few questions!

Thank Anna19731970
Chicago, Illinois
Level Contributor
59 reviews
34 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 24 June 2015

The two ladies in the office were very accommodating, helped us with maps and suggested things to do.

Thank Patricia M

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?