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Review Highlights
Lots of choices.

Huge casino with standard food options like a buffet a d multiple sports bars Lots of slots, quite... read more

Reviewed 20 October 2018
Tony G
,
Sioux Falls, South Dakota
via mobile
Ameristar casino review

I have been visiting the Ameristar Casino, about once a week for the last couple months. The staff... read more

Reviewed 16 October 2018
Leona C
via mobile
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Traveller Overview
  • Excellent27%
  • Very good38%
  • Average19%
  • Poor9%
  • Terrible7%
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About
Ameristar Casino Hotel Council Bluffs features 160 luxurious rooms that are tastefully decorated, many of which include panoramic views of the Missouri River. Ameristar Council Bluffs is proud to boast the largest riverboat casino in Iowa. This...more
Contact
2200 River Rd, Council Bluffs, IA 51501-7070
Website
+1 712-328-8888
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All reviews sports bar rooms are spacious non smoking area slot machines table games food was great couple of hours ameristar buffet casino blackjack omaha waitress dealers bluff
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1 - 10 of 202 reviews
Reviewed 3 weeks ago

Russ the casino manager wouldn't accept my TRIBAL ID to get a players card! He said "I should try the new INDIAN CASINO in Carter Lake! Wow! I was appalled and felt like an illegal alien!!! I will never set foot in there ever again!

Date of experience: December 2018
1  Thank CHIEF-ALWAYS
PennNationalGaming, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 2 weeks ago

We're very disappointed to hear about your negative experience at Ameristar. We strive to welcome all guests and are very concerned to hear that you didn't feel welcome because of your heritage. We've passed your concerns along to the appropriate team members.

Reviewed 12 November 2018 via mobile

Have a players card and I think that’s what messes with you and scams you out of what you win in the past. We go many times, and one trip we do ok and come out ahead and next time we go back, NO free...More

1  Thank bigkat75
PennNationalGaming, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 28 November 2018

We're very disappointed to hear that you didn't have a lucky visit. With our mychoice cards, guests are able to receive special perks, promotions, and discounts based on their level of play. We can assure you that being a mychoice member doesn't impact your chances...More

Reviewed 20 October 2018 via mobile

Huge casino with standard food options like a buffet a d multiple sports bars Lots of slots, quite a few tables. Busy on a Friday which is good. Big draw back is the smoke. Thicker than a dust storm.

Date of experience: October 2018
Thank Tony G
PNKinc, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 23 October 2018

Thank you for taking the time to leave us a review, Tony! We're so happy to hear that you enjoyed our dining options during your stay. We appreciate the chance to hear your feedback and hope to see you again soon.

Reviewed 16 October 2018 via mobile

I have been visiting the Ameristar Casino, about once a week for the last couple months. The staff is friendly and courteous. The payouts on the slot machines seem to be better than the competitors down the street. The facility is always clean. ..especially the...More

Date of experience: October 2018
Thank Leona C
PNKinc, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 17 October 2018

Thank you for taking the time to leave us a review, Leona! We're so happy to hear that you've been enjoying your visits. We can't wait to see you again soon for next week's trip!

Reviewed 14 October 2018 via mobile

Key didn’t work Josh said maintenance was on the way....still waiting, no other rooms available? Perhaps he should have came to assist

Date of experience: October 2018
Thank lm45kl190
PNKinc, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 15 October 2018

We're disappointed to hear about your experience. We'll be sure to continue to pass your concerns along internally. We hope that your stay was more enjoyable after this initial setback.

Reviewed 11 September 2018

Ameristar Casino has a large option of slot machines!! They also have any table game you can image. Fun place to play.

Date of experience: September 2018
Thank jacquelinemM3625EM
PNKinc, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 14 September 2018

Thanks for the five-star review! We're so happy to hear that you had a great time on our casino floor and hope we're able to welcome you back soon.

Reviewed 10 September 2018 via mobile

I visited Ameristar on approximately 9-5-18. My doctor recommended I doing more to stimulate my brain since I had 3 strokes. I started off playing baccarat then moved to the blackjack table. I was there maybe an hour or two when I was approached by...More

Thank Terry A
Reviewed 27 August 2018 via mobile

This is one of the worst casinos I've been in. It is absolutely smoke filled. Nonsmoking area is anything but non smoking. Had to ask for help to find our way out. Completely hidden. This place is a fire hazard and should be shut down!!!!!!More

Thank EurekaJSK
PNKinc, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 27 August 2018

We're very disappointed to hear that you didn't enjoy your visit. Our guests' safety is of the highest importance to us and we appreciate the opportunity to understand your concerns. We can assure you that Ameristar Council Bluffs is up to fire safety standards. We...More

Reviewed 23 July 2018

the food was great at the sports bar and restaurant there was a non-smoking area for the slot machines . There was a series of long ramps, so you didn't have to climb steps. very clean and shiny.

Date of experience: July 2018
Thank larrychrislip
PNKinc, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 23 July 2018

Thanks for taking the time to leave us a review! We're so happy to hear that you enjoyed your stay from Amerisports to our casino floor. We hope to welcome you back for another great stay soon!

Reviewed 28 June 2018

Average gaming experience for a small riverboat type casino. Very crowded together interior with main focus on slot machine and very limited table games.

Date of experience: June 2018
Thank Semoman
PNKinc, Guest Relations Manager at Ameristar Casino Hotel, responded to this reviewResponded 28 June 2018

Thanks for taking the time to leave us a review. We appreciate the opportunity to hear what you think about our casino floor and hope you have the chance to come back and see us soon.

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Questions & Answers
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taxlady11
26 July 2015|
AnswerShow all 5 answers
Response from hgibbs13 | Reviewed this property |
You can also get rooms for $99 on Mondays. It's like everywhere else, cheaper early in the week.
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