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South Bend Chocolate Factory and Museum Tours

Closed Now: 7:00 am - 6:00 pm
Open today: 7:00 am - 6:00 pm

South Bend Chocolate Factory and Museum Tours
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Traveller Overview
  • Excellent36%
  • Very good40%
  • Average21%
  • Poor1%
  • Terrible2%
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“free tour”(23 reviews)
Closed Now
Hours Today: 7:00 am - 6:00 pm
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3300 W Sample St, South Bend, IN 46619-3079
+1 574-233-2577
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Reviews (123)
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All reviews free tour chocolate spoon our tour guide gift shop conveyor belt better understanding tour started love lucy cocoa beans small museum hockey tournament candy packaging dipped ethel shipping bend
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21 - 30 of 123 reviews
Reviewed 30 March 2017

I called about an hour before an upcoming tour and specifically asked if they were making chocolate (otherwise we didn't want to go on the extended tour which costs money). The lady on the phone assured me chocolate was being made. We went on the...More

Date of experience: March 2017
Thank occams-razor
Reviewed 26 March 2017

I have been to better factory tours. Maybe it was just our tour guide. This was just a job for her and she was a poor guide and the chocolates were expensive I thought. The pop Corn was good and only a $1. a bag.

Date of experience: March 2017
Thank bethniblett
Reviewed 5 January 2017 via mobile

The tour was fun, the best part was buying chocolate at the end. It is a good way to spend an hour in South Bend.

Date of experience: October 2016
Thank Linda P
Reviewed 10 September 2016

The Shop was very colorful and the candy is excellent, but the tour left something to be desired. Granted, it was the free 20-minute tour, but the guide was not the best. She talked too fast and is was often impossible to hear her. Brite,...More

Date of experience: September 2016
4  Thank cpicasner
Reviewed 1 September 2016 via mobile

This was a surprise. The location is an old factory in an industrial area, both need updates. The location faded as a problem once the employees engaged. The tour was great, due again to the employee team leader, it was educational and entertaining. One more...More

Date of experience: September 2016
2  Thank 633sailor
Reviewed 31 August 2016

As always the visit was very good and the young man who did the tour was exceptional. This group was a Navy Reunion Group and they loved the tour and of course the chocolate.

Date of experience: June 2016
Thank tal5418
Reviewed 28 August 2016

We enjoyed our tour of the chocolate factory. It was fun to see the chocolate being made into candies. The tour guide was fun and informative. We got a few free samples. The candy for sale in the gift shop was way overpriced, but it...More

Date of experience: August 2016
2  Thank LoriG619
Reviewed 12 August 2016 via mobile

We took the full tour which only costs$4. You get free samples, tour of their museum, baking, and packaging areas of the factory. We purchased the pumpkin pretzels, lemon pretzels and peanut butter chocolate bars. So good!

Date of experience: August 2016
1  Thank mach2_13
Reviewed 9 August 2016 via mobile

We visited this place first thing Monday morning because closed on Sunday. We did the 45 minute tour with young children and were not sure it would keep their attention. It was an amazing tour, samples, making your own candy, watching Willie Wonka and the...More

Date of experience: August 2016
1  Thank Nanette W
Reviewed 6 August 2016

We took the $4.00 Inside Scoop tour. It was a week day so the factory was operating. The guide was very pleasant and knowledgable. The tour is interesting for children, however if you've seen chocolate made on TV it's just ok. At the end we...More

Date of experience: August 2016
2  Thank adventureseekingram
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Questions & Answers
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4 January 2017|
Response from Linda P | Reviewed this property |
yes they do and to me it's the best part of the tour.
3 January 2017|
Response from occams-razor |
never mind lol - i found it right away on their site :)
30 December 2016|
AnswerShow all 7 answers
Response from techy174 | Reviewed this property |
I only saw the finished products and merchandise for sale. I was more interested in the restaurant. Prices are VERY reasonable and I would recommend it highly. Was staying at a nearby hotel and I must say the food here... More